FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,967 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,967 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast and promptly delivery. The quality and structure of my packaging was impressive. Food was securely packed and not a broken piece of frozen items were found.”

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Posted 4 years ago

“Excellent service. Product was delivered timely.”

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Posted 4 years ago

“Very good selection quick shipping very satisfied.”

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Posted 4 years ago

“I was happy 😁😁 to get my pizza 🍕. This is one of my ole time favorites from my childhooh. I just wish they were wrapped 12 to a package, because I had to break all 72 🍕's and store them in ziploc bags. I am very satisfied but just not with wrapping part. I have ordered before and will continue to do so. GOD bless 😇”

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Posted 4 years ago

“Received product frozen and was handled properly”

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Posted 4 years ago

“Perfect 1st time order - delivery and order was definitely ⭐️ ⭐️⭐️⭐️⭐️! I will order again.”

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Posted 4 years ago

“Prompt delivery. Quality product”

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Posted 4 years ago

“Love this company had the j and j pizza that I grew up with and they shipped perfectly I just bought more and well buy again and more thank you.”

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Posted 4 years ago

“You people are the best!”

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Posted 4 years ago

“Very pleased with purchase”

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Posted 4 years ago

“Thank you so much for my order, it arrived perfectly and no complaints 😀”

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Posted 4 years ago

“Fast shipping and great food for a great price!”

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Posted 4 years ago

“Great company! Super fast shipping and great prices. They always have good specials too.”

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Posted 4 years ago

“Great service and prompt delivery. Items as described.”

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Posted 4 years ago

“Excellent product, came as described. Frozen and packed with dry ice to ensure peak freshness. Though there was a delivery delay, the company kept me updated as soon as they had info for me. Greatly appreciated! Will definitely be repurchasing.”

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Posted 4 years ago

“You had what I wanted to purchase for a good price. No shipping and fast delivery”

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Posted 4 years ago

“Very good service!! Thank you.”

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Posted 4 years ago

“You guys are great! I go online, easy to order and I’m done, it’s super easy!”

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Posted 4 years ago

“Delivered on time, good quality”

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Posted 4 years ago

“Great service and delivery”

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Posted 4 years ago

FoodServiceDirect.com is rated 4.4 based on 4,967 reviews