FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,967 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,967 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use website, great price, delivery was slow though.”

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Posted 4 years ago

“Very satisfied with the product and the quick response on shipping. Very pleased with FSD. Will highly recommend it to everyone.”

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Posted 4 years ago

“Greater product, speedy delivery.”

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Posted 4 years ago

“Great Job! Food was delivered dry ice had melted. Food was immediately replaced free of charge. Good customer service! Very helpful!”

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Posted 4 years ago

“Quick shipping, great prices”

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Posted 4 years ago

“Exactly what I needed and a great price👍🏻”

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Posted 4 years ago

“Very good and fast service and delivery, very good product we are extremely pleased”

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Posted 4 years ago

“My kid’s loves these pancakes 🥞 Came quickly too.”

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Posted 4 years ago

“Wonderful combination of top notch ingredients.”

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Posted 4 years ago

“Fast and easy..Couldn't have asked for a better experience”

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Posted 4 years ago

“You have all products I wasn't able to buy anywhere else!”

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Posted 4 years ago

“Excellent products with Super Fast Shipping!! A++++”

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Posted 4 years ago

“Ordering from FoodServiceDirect is easy, items are shipped promptly and are well packaged. I have not had an issue with any of my orders.”

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Posted 4 years ago

“Good Customer service”

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Posted 4 years ago

“Great service. Kept me informed of my order every step of the way. Thank You.”

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Posted 4 years ago

“The cream soup base is great. I am glad that I was am to find it again. It is the same stuff that we used when I cooked in the nursing homes.”

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Posted 4 years ago

“I'm a consumer that is purchasing for my family..It all started when Covid began and I was hampered in buying what I wanted. Great place to shop, customer service has been excellent when needed, easy to pay. Everyone wishes shipping costs were cheaper but what are we to do? Food Direct helps by reducing charge when 2 items purchased. Super helpful when you scroll through the Direct Deals and Markdowns!! Just remember to check quantities in a box so you have enough freezer space!!”

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Posted 4 years ago

“Awesome service, product was packed really well for shipping, will definitely order again.”

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Posted 4 years ago

“We appreciate your delivery support updating where and when our bagels were to arrive. Best, Sales”

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Posted 4 years ago

“Cheaper than anywhere else & fast shipping”

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Posted 4 years ago

FoodServiceDirect.com is rated 4.4 based on 4,967 reviews