FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,967 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,967 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We love these cookies! They arrived frozen and in fine shape.”

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Posted 4 years ago

“FSD is great their delivery time was fast. I was surprised. It was a few days from ordering and it was my door.”

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Posted 4 years ago

“Glad to get the go veggie cheese that I can’t buy in store anywhere close to me anymore, only tasty cheese alternative that we have found. I need to order a little earlier next time due to time needed to get here, around 3 weeks. I will be using your company again.”

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Posted 4 years ago

“I received the item on time and in perfect condition in the box packed wit ice.”

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Posted 4 years ago

“Great food, fast delivery.”

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Posted 4 years ago

“Outstanding service and delivery times keep me coming back but the savings and discounts make it a pleasure! If you haven't tried them out you really should. Especially to keep plenty of the items you'll always want stocked up. Enjoy their varieties too!”

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Posted 4 years ago

“I ordered one case of Lemon Loaf individually wrapped mini cakes. They were delivered frozen. I defrosted several in the fridge and later ate one as dessert after my dinner. To my surprise the little delight was just as good as I hoped it would be. I used to work for the bakery that manufactured them directly for the company itself. Since leaving the bakery I was not able to find them anywhere in many stores until I stumbled across FoodServiceDirect. This is now my new goto avenue for all boxed store items that I can't find in stores. I have also introduced FSD to my family so they can now buy bulk direct.”

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Posted 4 years ago

“Great steak- shipped quickly and packed well still frozen solid upon arrival. Tastes great, very tender with good flavor. I will be reordering!”

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Posted 4 years ago

“I was pleasantly surprised when I got them still frozen I was worried about that,but they were exactly as I would hope they would arrive”

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Posted 4 years ago

“Super fast shipping, everything arrived in great condition, and I saved money. Love it!”

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Posted 4 years ago

“The item I ordered was promptly shipped and arrived well packed and still frozen. I would definitely order from you again!”

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Posted 4 years ago

“So pleased! Delivered with care. I wondered what condition the cookie dough would be in when it finally came to my house and they were still frozen. We played with dry ice for hours. We’ve baked many batches of cookies and they’ve been great!”

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Posted 4 years ago

“Great quality and on time”

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Posted 4 years ago

“Everything was great!”

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Posted 4 years ago

“Great product ... quick shipping”

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Posted 4 years ago

“Exactly what I ordered. Glad there is a reasonable priced resource for bulk buying tea.”

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Posted 4 years ago

“Item arrived on time I will order again”

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Posted 4 years ago

“My order was received faster than expected and was still frozen. I feel like I'm getting my money's worth and the product is top quality. I will always buy my Chicken Cordon Bleu from them. Excellent service.”

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Posted 4 years ago

“My order arrived on time and in perfect condition. I will order from FoodServiceDirect again.”

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Posted 4 years ago

“Products I want prices I like shipped to the house 🏠”

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Posted 4 years ago

FoodServiceDirect.com is rated 4.4 based on 4,967 reviews