FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,936 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,936 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered the Acai in bulk and served it at a party. It was wonderful. Came frozen which I was concerned about, and enjoyed by all. Communication with staff was excellent and answered all my concerns and questions. Will buy again!”

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Posted 1 year ago

We're grateful for your comment and appreciate your trust in our brand. We'll continue to work hard to make sure that you always have a positive experience with us

Posted 1 year ago

“I ordered oil for popcorn I got some but it wasn’t what I wanted”

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Posted 1 year ago

Thank you for the feedback. If there ever is an issue with your order please feel free to reach out to our customer service team anytime we would be happy to help.

Posted 1 year ago

“Absolutely not satisfied”

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Posted 1 year ago

Thank you for the feedback. If there ever is an issue with your order please feel free to reach out to our customer service team anytime we would be happy to help.

Posted 1 year ago

“I appreciate the availability at Food Service that I couldn’t find anywhere else. I love my coconut snack and was afraid I’d never find it again. Thank you Food Services!!”

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Posted 1 year ago

Thank you for the awesome feedback. We are so glad we could get you the items you need. Hope to see you again soon.

Posted 1 year ago

“Shipped quickly as exactly as described! Great pricing as well.”

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Posted 1 year ago

Thanks for the great review! We're happy to hear that your products arrived quickly and safely. We appreciate your business and hope to serve you again in the future.

Posted 1 year ago

“Usually prompt wen I need products for an event and I like how it’s no pressure to spend a certain amount”

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Posted 1 year ago

Thank you for the awesome feedback. We are so glad we could get you the items you need. Hope to see you again soon.

Posted 1 year ago

“I got something other than what I ordered Requested sesame, got everything Plus they were all crumbled”

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Posted 1 year ago

“Just discovered you guys online, plan to purchase more in future”

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Posted 1 year ago

You’re certainly welcome! We are so glad we could get you the items you need. Hope to see you again soon.

Posted 1 year ago

“Fast delivery and in great condition.”

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Posted 1 year ago

Thanks for the great review! We're happy to hear that your products arrived quickly and safely. We appreciate your business and hope to serve you again in the future.

Posted 1 year ago

“Outstanding service, quick delivery, perfect packaging. Top quality product”

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Posted 1 year ago

Thanks for the great review! We're happy to hear that your products arrived quickly and safely. We appreciate your business and hope to serve you again in the future.

Posted 1 year ago

“My fav lil add in to my Chai Latte every morning”

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Posted 1 year ago

Thank you for the great feedback! We are so glad we could get these for you.See you again soon!

Posted 1 year ago

“Fast shipping, great price, frozen pack was very well packed.”

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Posted 1 year ago

Thank you for the review! We are happy to hear that your order was delivered safely. We can't wait to see you again soon!

Posted 1 year ago

“I am so happy I found this website. You carry a food item I can no longer find locally..I have just received part of my 3rd order and couldn't be more pleased...love my products...fast delivery...impeccable packaging...even in very hot weather my food item arrived frozen and intact. Kudos to the entire team! Will definitely continue ordering and share my good fortune with friends. BTW, my husband is enjoying the Spunkmeyer chocolate chip cookies!!”

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Posted 1 year ago

Thank you for the feedback! We are so glad we are able to help you get something that is hard to find in your area!

Posted 1 year ago

“I never have a problem when ordering from Food Service Direct. They never make it complicated. Always Great full.”

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Posted 1 year ago

Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 1 year ago

“There seems to be a shortage of salsa in my area, and we were lucky enough to find it offered here at FoodServiceDirect.com. Ordering was easy and shipment was right on time. We're so thankful we could find it here!”

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Posted 1 year ago

Thank you for the feedback! We are so glad we are able to help you get something that is hard to find in your area! Hope to see you again soon.

Posted 1 year ago

“I AM IN LOVE THANKS VERY MUCH. I GOT A CASE OF CHICKEN WINGS AND I AM VERY HAPPY.”

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Posted 1 year ago

Thank you for the review! We are happy to hear that your order was delivered safely. We can't wait to see you again soon!

Posted 1 year ago

“Fast shipping, product arrived preserved and it exactly what I ordered”

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Posted 1 year ago

Thanks for the great review! We're happy to hear that your products arrived quickly and in perfect condition. We appreciate your business and hope to serve you again in the future.

Posted 1 year ago

“I was pleased with the timely delivery of my order and very impressed with the packaging. I will absolutely order from FoodServiceDirect again!”

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Posted 1 year ago

Thanks for the great review! We're happy to hear that your products arrived quickly. Hope to see you again!

Posted 1 year ago

“We get our dough for our wood fired pizza food truck from FSD. They have taken care of issues when they arrise. We enjoy doing business with FSD”

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Posted 1 year ago

We appreciate the feedback! Thank you for letting us make this right for you. See you again soon!

Posted 1 year ago

“Easy ordering, free shipping, quick delivery.”

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Posted 1 year ago

Thank you for the awesome feedback we appreciate your business. See you again soon!

Posted 1 year ago

FoodServiceDirect.com is rated 4.4 based on 4,936 reviews