FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,936 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,936 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can’t buy these anywhere else and it was very easy!”

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Posted 1 year ago

“Reasonably priced and quick to deliver”

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Posted 1 year ago

Thank you for the awesome feedback we appreciate your business. See you again soon!

Posted 1 year ago

“Our order of Hope's Royale cookies was filled promptly and arrived as promised. Cookies were great, we opted for the 4 oz size (80 count). Direction were on the side of the box.”

FoodServiceDirect.com 5 star review on 23rd January 2024

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Posted 1 year ago

Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 1 year ago

“great fast service of most Products ! been using for years ! see a NEW ice CHARGE !”

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Posted 1 year ago

Thank you for the feedback. If you have any questions about your order please feel free to reach out to our customer service team. We would be more than happy to assist you!

Posted 1 year ago

“I found exactly what I wanted with Food Service Direct.com! It made me very happy. It only took a couple days to receive my order. I'll order from them again.”

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Posted 1 year ago

Thank you for the feedback! We are so glad we are able to get you the items you were looking for. See you soon!

Posted 1 year ago

“Great service, fast shipment.”

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Posted 1 year ago

Thank you for the feedback. It was our pleasure serving you. Hope to see you again soon!

Posted 1 year ago

“I really enjoy the Sweet Earth Mindful chicken, plant based. It came in a big cooler with freezer packs. I was totally impressed”

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Posted 1 year ago

Thank you so much for the kind words! We really do appreciate your business. See you again soon.

Posted 1 year ago

“We like the products just shipping cost is prices”

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Posted 1 year ago

Thank you for the feedback! We are so glad we could get you the items you need. We really do appreciate your business.

Posted 1 year ago

“I love that you have the old Pizza Hut Creamy Italian dressing. Thank you”

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Posted 1 year ago

Thank you for the great feedback! We are so glad we could get these for you. See you again soon!

Posted 1 year ago

“Very nice service and packeging. But i got conflicting emails about the availability of the item. It would be very helpful if you accepted EBT food stamps for payment. Id order more items then.”

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Posted 1 year ago

Thank you for the feedback. If you have any questions about your order please feel free to reach out to our customer service team. We would be more than happy to assist you!

Posted 1 year ago

“Food Service Direct had what we wanted and it was delivered in a timely manner.”

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Posted 1 year ago

Thank you for the review! We're glad your order arrived safely. We hope to serve you again soon!

Posted 1 year ago

“Customer service is wonderful. Will definitely purchase from Food Service Direct again.”

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Posted 1 year ago

Thank you for the review! We're glad your order arrived safely. We hope to serve you again soon!

Posted 1 year ago

“We have just started to buy from your establishment and are very pleased with products and fast service.”

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Posted 1 year ago

Thank you for the feedback! We are so glad we could get you the items you need. We really do appreciate your business.

Posted 1 year ago

“The only place I could find fresh yeast for disent price , very happy with the opportunity and service”

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Posted 1 year ago

Thank you for the feedback! We are so glad we could get you the items you need. We really do appreciate your business.

Posted 1 year ago

“Have ordered multiple times Has worked perfectly”

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Posted 1 year ago

Thank you for the feedback! We are so glad we could get you the items you need. We really do appreciate your business.

Posted 1 year ago

“Great! Thanks!”

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Posted 1 year ago

You’re certainly welcome! We are so glad we could get you the items you need.

Posted 1 year ago

“Everything I ordered was good , just slow for special orders”

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Posted 1 year ago

Thank you so much for the kind words! We really do appreciate your business. See you again soon.

Posted 1 year ago

“Great packaging and fast shipping”

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Posted 1 year ago

Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 1 year ago

“The only way I can buy Wee Brie Cheese. Came well packaged”

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Posted 1 year ago

Thank you for the feedback! We are so glad we are able to get you the items you were looking for. See you soon!

Posted 1 year ago

“While searching for a product that I no longer can find in my town. I came across Food Service Direct. I had no problem ordering the product. The service was fairly fast as item needed to be refrigerated. I am satisfied with the service I get from Food Service Direct. I might add that the price for the item is reasonable as well. As long as they have the item I like I will continue ordering. Thank you”

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Posted 1 year ago

Thank you for the feedback! We are so glad we are able to help you get something that is hard to find in your area!

Posted 1 year ago

FoodServiceDirect.com is rated 4.4 based on 4,936 reviews