FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,936 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,936 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered hard to find Lahvosh cracker for Xmas gifts. They were here promptly and fresh. Would order again from Food Service Direct.”

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Posted 1 year ago

Thank you for the feedback! We are so glad we are able to get you the items you were looking for. See you soon!

Posted 1 year ago

“The fish was AMAZING!”

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Posted 1 year ago

Thank you for the feedback. We really do appreciate your business. See you again soon!

Posted 1 year ago

“This company takes good pride and care in packaging their products. They are also reasonably priced, have variety of products to choose from.”

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Posted 1 year ago

We are thrilled to have you as part of the Food service direct family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!

Posted 1 year ago

“I have ordered from here a couple of times! I do use this for my household. I have had get contact if a problem happens but rarely happens! Thank you!!”

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Posted 1 year ago

Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 1 year ago

“Had available what I needed and it arrived quickly.”

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Posted 1 year ago

Thank you for the feedback! We are so glad we could get you the items you need. We really do appreciate your business.

Posted 1 year ago

“I was very pleased with my order and how quickly it was processed and delivered.”

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Posted 1 year ago

Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 1 year ago

“The strudel sticks added to our holidays and a couple of blizzards !”

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Posted 1 year ago

Thank you for the great feedback! We are so glad we could get these for you. See you again soon!

Posted 1 year ago

“I have ordered from FSD several times and every order was packed well and delivered promptly.”

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Posted 1 year ago

Thank you for the feedback! We are so glad we could get you the items you need. We really do appreciate your business.

Posted 1 year ago

“Title: Exceptional Service and Dependability! I recently had the pleasure of working with Food Service Direct, and I must say that the experience exceeded my expectations in every way. From the moment I engaged with their team, it was evident that their commitment to customer satisfaction is unparalleled. First and foremost, the range of products offered by Food Service Direct is extensive and of the highest quality. Whether you're looking for cutting-edge technology or reliable essentials, they have it all. The diversity in their inventory ensures that clients can find precisely what they need, making Food Service Direct a one-stop-shop for all our requirements. What truly sets Food Service Direct apart is their exceptional customer service. The team is not only knowledgeable about their products but also goes above and beyond to assist with any queries or concerns. Their responsiveness and dedication to client satisfaction create a seamless and enjoyable experience, making it clear that customer needs are a top priority. In addition to their product offerings and outstanding customer service, Food Service Direct impresses with their reliability and efficiency. Orders are processed promptly, and deliveries are consistently on time. This reliability minimizes downtime for our business and allows us to operate smoothly, knowing we can depend on Food Service Direct to deliver as promised. Furthermore, Food Service Direct demonstrates a commitment to innovation and staying ahead of industry trends. They continuously update their product selection to include the latest advancements, ensuring that clients like us have access to cutting-edge solutions that enhance our operations. In conclusion, my experience with Food Service Direct has been nothing short of excellent. Their comprehensive product range, exceptional customer service, reliability, and commitment to innovation make them a standout distributor in the industry. I wholeheartedly recommend Food Service Direct to anyone in need of a reliable partner who consistently delivers quality products with a smile.”

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Posted 1 year ago

“The prices are great and my deliveries are on time with no hassles!”

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Posted 1 year ago

Thank you for the feedback! We are so glad we could get you the items you need. We really do appreciate your business.

Posted 1 year ago

“Great products and selection. Plus Fast shipping!”

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Posted 1 year ago

Thank you so much for the kind words! We really do appreciate your business. See you again soon.

Posted 1 year ago

“Easy to navigate website. Prompt service. Good selection.”

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Posted 1 year ago

Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 1 year ago

“Great products and fast service food arrives still frozen as it should. I ordered large link sausage and have enjoyed them a lot. Great people to order from.”

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Posted 1 year ago

Thank you for the review! We're glad your order arrived safely. We hope to serve you again soon!

Posted 1 year ago

“Ordering on the website was easy and the shipment received as promised. Thank you for your efficiency.”

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Posted 1 year ago

You’re certainly welcome! It was our pleasure serving you. Hope to see you again soon!

Posted 1 year ago

“Everything came perfect!!!! Will definitely keep buying from here.”

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Posted 1 year ago

Thank you for the feedback we really do appreciate your business. See you again soon!

Posted 1 year ago

“Best Italian Beef ever! Thank you! Great service! Great packaging!”

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Posted 1 year ago

Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 1 year ago

“I ordered fresh cake yeast which is very difficult to find. The yeast arrived quickly and was very fresh. It proofed beautifully and worked well in my yeast bread. Love it!”

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Posted 1 year ago

Thank you for the feedback! We are so glad we could get you the items you need. We really do appreciate your business.

Posted 1 year ago

“FoodServiceDirect had exactly what I was looking for (Andes Mint Chips) at a very reasonable price. I was impressed with the availability and the fast shipping. Thank you FoodServiceDirect!”

FoodServiceDirect.com 5 star review on 23rd January 2024

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Posted 1 year ago

Thank you for the feedback! We are so glad we are able to get you the items you were looking for. See you soon!

Posted 1 year ago

“good place, find items you cant ifnd anywhere.”

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Posted 1 year ago

Thank you for the feedback! We are so glad we are able to get you the items you were looking for. See you soon!

Posted 1 year ago

“The Chicago style Gryo meat was delicious and the delivery and packaging were great!”

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Posted 1 year ago

Thank you for the awesome feedback we appreciate your business. See you again soon!

Posted 1 year ago

FoodServiceDirect.com is rated 4.4 based on 4,936 reviews