FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,936 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,936 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“FoodService Direct is the shiz-nit! I ordered frozen Bridor croissants, and they arrived hard as a rock. Won't go anywhere else. Thank you!”

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Posted 1 year ago

Thank you for the awesome feedback we appreciate your business. See you again soon!

Posted 1 year ago

“They always have the best prices and quality food!!!”

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Posted 1 year ago

Thank you for the awesome feedback we appreciate your business. See you again soon!

Posted 1 year ago

“We received a good product, on time. Especially noteworthy was the fact that the phone rep who took my order applied a discount I was unaware of! So, the price was right!”

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Posted 1 year ago

Thank you for the great feedback! We are glad we could be there for you. See you again soon!

Posted 1 year ago

“Fast and accurate”

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Posted 1 year ago

Thank you for the awesome feedback we appreciate your business. See you again soon!

Posted 1 year ago

“My delivery came ahead of schedule. So happy to finally have the Italian dressing like Pizza Hut uses for their sandwiches.”

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Posted 1 year ago

Thank you for the great feedback! We are so glad we could get these for you. See you again soon!

Posted 1 year ago

“Delivery was one day ahead of schedule, and email status updates are very nice to keep track of status.”

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Posted 1 year ago

Thank you for the review! We are happy to hear that your order was delivered safely. We can't wait to see you again soon!

Posted 1 year ago

“On time, packing was excellent and delivered with care. I will definitely use them again in the future.”

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Posted 1 year ago

Thanks for the great review! We're happy to hear that your products arrived quickly and in perfect condition. We appreciate your business and hope to serve you again in the future.

Posted 1 year ago

“Great it was just GREAT”

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Posted 1 year ago

Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 1 year ago

“My order came in a timely manner, the contents were still frozen and it was delivered nicely in a cooler. I’m happy and satisfied with my order!”

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Posted 1 year ago

Thank you for the review! We are happy to hear that your order was delivered safely. We can't wait to see you again soon!

Posted 1 year ago

“I have been trying to find corn nuggets in grocery stores for a few months now and have been unsuccessful. I'm so happy that Food Service Direct was not only able to fulfill my request not I received my shipment so fast. My go to for corn nuggets now!!”

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Posted 1 year ago

Thank you for the feedback! We are so glad we are able to get you the items you were looking for. See you soon!

Posted 1 year ago

“I have been searching 8 months for Goya Chili rellenos in all my local supermarkets in Utah and also back in New York when I visited my home town. Foodservice Direct. Com delivered me a case in less than a week! Excellent packaging and timely delivery. What more can I say but well done!!”

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Posted 1 year ago

Thank you for the feedback! We are so glad we are able to get you the items you were looking for. See you soon!

Posted 1 year ago

“Good job getting what I ordered to my house.”

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Posted 1 year ago

Thank you for the great feedback! We are so glad we could get these for you. See you again soon!

Posted 1 year ago

“I received my creamy Italian dressing within days and it was packed very well. The taste of the dressing is just like the dressing that Pizza Hut use to have. I love it! Thank you Food Service Direct!”

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Posted 1 year ago

Thank you for the review! We're glad your order arrived safely. We hope to serve you again soon!

Posted 1 year ago

“Great product. It took 6 days to get the product, and the price is reasonable.”

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Posted 1 year ago

Thank you for your kind words! We're thrilled to hear that your order arrived safely. We look forward to serving you again soon!

Posted 1 year ago

“Prompt and very well packaged to preserve the quality of a fresh product”

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Posted 1 year ago

Thanks for the great review! We're happy to hear that your products arrived quickly and in perfect condition. We appreciate your business and hope to serve you again in the future.

Posted 1 year ago

“Been looking for this particular cheese for years. Was hesitant to order cheese online, but the experience was great…and happy to have my favorite cheese again! Love Hoffman’s Super Sharp Cheddar!”

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Posted 1 year ago

Thank you for the awesome feedback! We are so glad we are able to get you the items you were looking for. See you soon!

Posted 1 year ago

“I live in a remote part of the country, there are certain things that are not available in stores around here so I order them online. Food Service Direct has been a reliable source.”

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Posted 2 years ago

Thank you for the feedback! We are so glad we could get you the items you need. We really do appreciate your business.

Posted 1 year ago

“Great products and price point. My order was shipped fast and when delivered everything was still frozen perfectly and easy to organize. Will definitely be ordering again.”

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Posted 2 years ago

Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 1 year ago

“I order cartons of chocolate milk. I was very impressed with the packaging of my product. And it was still froze solid. I just put in my freezer to use thaw and use as I need. Thank you so much. I will order again.”

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Posted 2 years ago

You’re certainly welcome! We are so glad we could get you the items you need.

Posted 1 year ago

“Son los mejores. Viva GoodServiceDirect.com 🫶”

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Posted 2 years ago

Thank you for the awesome feedback we appreciate your business. See you again soon!

Posted 1 year ago

FoodServiceDirect.com is rated 4.4 based on 4,936 reviews