FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,956 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,956 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered fresh cake yeast which is very difficult to find. The yeast arrived quickly and was very fresh. It proofed beautifully and worked well in my yeast bread. Love it!”

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Posted 1 year ago

Thank you for the feedback! We are so glad we could get you the items you need. We really do appreciate your business.

Posted 1 year ago

“Product delivery times vary greatly. Still haven’t received this shipment.”

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Posted 1 year ago

Hello, Thank you for the feedback, Ill be happy to help. I took a look at your order and noticed that it was delivered On Friday, December 22 at 6:09 P.M. at Front Door according to UPS. Please if you need any assistance please feel free to reach out to us anytime, we would be happy to help.

Posted 1 year ago

“FoodServiceDirect had exactly what I was looking for (Andes Mint Chips) at a very reasonable price. I was impressed with the availability and the fast shipping. Thank you FoodServiceDirect!”

FoodServiceDirect.com 5 star review on 23rd January 2024

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Posted 1 year ago

Thank you for the feedback! We are so glad we are able to get you the items you were looking for. See you soon!

Posted 1 year ago

“good place, find items you cant ifnd anywhere.”

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Posted 1 year ago

Thank you for the feedback! We are so glad we are able to get you the items you were looking for. See you soon!

Posted 1 year ago

“The Chicago style Gryo meat was delicious and the delivery and packaging were great!”

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Posted 1 year ago

Thank you for the awesome feedback we appreciate your business. See you again soon!

Posted 1 year ago

“I like their variety. I've only had 1 issue with a product I ordered but they tried to correct it.”

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Posted 1 year ago

Thank you for the great feedback! We are glad we could be there for you. See you again soon!

Posted 1 year ago

“FoodService Direct is the shiz-nit! I ordered frozen Bridor croissants, and they arrived hard as a rock. Won't go anywhere else. Thank you!”

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Posted 1 year ago

Thank you for the awesome feedback we appreciate your business. See you again soon!

Posted 1 year ago

“They always have the best prices and quality food!!!”

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Posted 1 year ago

Thank you for the awesome feedback we appreciate your business. See you again soon!

Posted 1 year ago

“We received a good product, on time. Especially noteworthy was the fact that the phone rep who took my order applied a discount I was unaware of! So, the price was right!”

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Posted 1 year ago

Thank you for the great feedback! We are glad we could be there for you. See you again soon!

Posted 1 year ago

“Fast and accurate”

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Posted 1 year ago

Thank you for the awesome feedback we appreciate your business. See you again soon!

Posted 1 year ago

“My delivery came ahead of schedule. So happy to finally have the Italian dressing like Pizza Hut uses for their sandwiches.”

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Posted 1 year ago

Thank you for the great feedback! We are so glad we could get these for you. See you again soon!

Posted 1 year ago

“Delivery was one day ahead of schedule, and email status updates are very nice to keep track of status.”

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Posted 1 year ago

Thank you for the review! We are happy to hear that your order was delivered safely. We can't wait to see you again soon!

Posted 1 year ago

“On time, packing was excellent and delivered with care. I will definitely use them again in the future.”

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Posted 1 year ago

Thanks for the great review! We're happy to hear that your products arrived quickly and in perfect condition. We appreciate your business and hope to serve you again in the future.

Posted 1 year ago

“Great it was just GREAT”

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Posted 1 year ago

Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 1 year ago

“My order came perfectly and was still frozen. I love love food service direct!!”

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Posted 1 year ago

Thank you for the review! We are happy to hear that your order was delivered safely. We can't wait to see you again soon!

Posted 1 year ago

“My order came in a timely manner, the contents were still frozen and it was delivered nicely in a cooler. I’m happy and satisfied with my order!”

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Posted 1 year ago

Thank you for the review! We are happy to hear that your order was delivered safely. We can't wait to see you again soon!

Posted 1 year ago

“I have been trying to find corn nuggets in grocery stores for a few months now and have been unsuccessful. I'm so happy that Food Service Direct was not only able to fulfill my request not I received my shipment so fast. My go to for corn nuggets now!!”

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Posted 1 year ago

Thank you for the feedback! We are so glad we are able to get you the items you were looking for. See you soon!

Posted 1 year ago

“I have been searching 8 months for Goya Chili rellenos in all my local supermarkets in Utah and also back in New York when I visited my home town. Foodservice Direct. Com delivered me a case in less than a week! Excellent packaging and timely delivery. What more can I say but well done!!”

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Posted 2 years ago

Thank you for the feedback! We are so glad we are able to get you the items you were looking for. See you soon!

Posted 1 year ago

“Good job getting what I ordered to my house.”

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Posted 2 years ago

Thank you for the great feedback! We are so glad we could get these for you. See you again soon!

Posted 1 year ago

“I received my creamy Italian dressing within days and it was packed very well. The taste of the dressing is just like the dressing that Pizza Hut use to have. I love it! Thank you Food Service Direct!”

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Posted 2 years ago

Thank you for the review! We're glad your order arrived safely. We hope to serve you again soon!

Posted 1 year ago

FoodServiceDirect.com is rated 4.4 based on 4,956 reviews