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FoodServiceDirect.com Reviews

4.4 Rating 4,741 Reviews
84 %
of reviewers recommend FoodServiceDirect.com
4.4
Based on 4,741 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read FoodServiceDirect.com Reviews

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The item I purchased was special order. The process was smooth/transparent, and I would order from FSD again.
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Posted 6 months ago
Thank you for your review! We are thrilled to hear you are happy with our service. We can't wait to see you on foodservicedirect.com again!
Posted 5 months ago
Only place to find what I wanted. Frozen product- packed really well.
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Posted 6 months ago
Thank you for the feedback! We are happy that we were able to get you the items you were looking for and that they arrived in great condition. We hope to see you again soon!
Posted 5 months ago
The cauliflower gluten free pizza crusts are the greatest! Quick shipments!
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Posted 6 months ago
Thank you for your review! We are delighted to hear you are happy with our products and service. We hope to see you on foodservicedirect.com again soon!
Posted 6 months ago
Excellent!
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Posted 6 months ago
Thank you for your review! We are thrilled to hear you are happy with our service. We hope to see you on foodservicedirect.com again!
Posted 6 months ago
Good quality and good service,thanks
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Posted 7 months ago
You are very welcome and thank you for your review! We are so glad to hear your experience was a great one. Hope to see you again soon!
Posted 6 months ago
Products arrived quickly and as advertised. Very pleased
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Posted 7 months ago
Thank you for your kind words! We are thrilled to hear that your order arrived safely. We look forward to serving you again soon!
Posted 6 months ago
Using FoodServiceDirect is very fast and quick to place your order online. The website is easy to use. It's easy to use the search box to find exactly what you're looking for. If it is not in stock, you can provide your email and they notify you once it is back in stock. Great feature. I like that this company keeps you up to date every step of the way once you're order is placed until it's delivered. Great customer service.
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Posted 7 months ago
Thank you for your kind words! We are thrilled to hear you are happy with our service. We hope to see you on foodservicedirect.com again!
Posted 6 months ago
I am originally from NJ now living in IA and have been missing Philly's .. They just don't get it out here! This is the best purchase I have made yet!!
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Posted 7 months ago
Thank you for the feedback! We are happy that we were able to get you the items you were looking for. We hope to see you again soon!
Posted 6 months ago
Item as was advertised. satisfied with the entire experience.
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Posted 7 months ago
Thank you for your review! We are thrilled to hear you are happy with our service. We hope to see you on foodservicedirect.com again!
Posted 6 months ago
Taste like pizza hut. I really likeb it t & it came right on schedule
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Posted 7 months ago
Thank you for the feedback! We are happy that we were able to get you the items you were looking for. We hope to see you again soon!
Posted 6 months ago
Since there is no web site, it makes for a difficulty shopping experience. Thatโ€™s my only complaint. Communication is difficult for me. I was very happy with my orders!
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Posted 7 months ago
Thank you for your review! Our website is foodservicedirect.com but you can reach a live agent here at 855-705-0755. We are thrilled to hear you were happy with your order, and hope to see you again soon!
Posted 6 months ago
QUICK SERVICE . PACKAGED WELL
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Posted 7 months ago
Thank you for your review! We are thrilled to hear you are happy with our service. We hope to see you on foodservicedirect.com again!
Posted 6 months ago
I always have a seamless experience with FoodService Direct - high quality products, reasonable prices, easy ordering, and quick shipping!
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Posted 7 months ago
Thank you for your review! We are delighted to hear you are happy with our products and service. We hope to see you on foodservicedirect.com again soon!
Posted 6 months ago
service was great, representative I spoke with was great, product was great, recieved my order in reasonable time. I will purchase here again.
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Posted 7 months ago
Thank you for your review! We are so happy to hear you had a positive experience with our customer service team. We hope to see you again soon!
Posted 6 months ago
I am very please with your products
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Posted 7 months ago
Thank you for the amazing feedback! We are so glad to hear your experience was a great one. Hope to see you again soon!
Posted 6 months ago
I order a certain food product from Food Service Direct every three months because the quality is so high and I can save so much money buying in bulk a product I use a lot of in my home cooking. I have always been very pleased with the service I recieve from Food Service Direct.
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Posted 7 months ago
Thank you for your review! We are delighted to hear you are happy with our products and service. We hope to see you on foodservicedirect.com again soon!
Posted 6 months ago
Very professional, efficient service. Detail to the delivery and quite fast.
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Posted 7 months ago
Thank you for the amazing feedback! We are so glad to hear your experience was a great one. Hope to see you again soon!
Posted 6 months ago
It was here the next day and in perfect condition. Couldn't get any better. Thank you
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Posted 7 months ago
Thank you for your kind words! We are thrilled to hear that your order arrived safely. We look forward to serving you again soon!
Posted 6 months ago
My wife loves this.
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Posted 7 months ago
Thank you for the feedback! We are happy that we were able to get you the items your wife loves. We hope to see you again soon!
Posted 6 months ago
I get the order very fast And evythink was perfect ๐Ÿ‘
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Posted 7 months ago
Thank you for your kind words! We are thrilled to hear that your order arrived safely. We look forward to serving you again soon!
Posted 6 months ago
FoodServiceDirect.com is rated 4.4 based on 4,741 reviews