Login
Start Free Trial Are you a business?? Click Here

FoodServiceDirect.com Reviews

4.4 Rating 4,698 Reviews
84 %
of reviewers recommend FoodServiceDirect.com
4.4
Based on 4,698 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read FoodServiceDirect.com Reviews

Write Your review

My delivery from Food Service Direct was perfect no problems 😊 at all. Thank You, Sharlet Lancaster
Helpful Report
Posted 7 months ago
You are very welcome and thank you for your review! We are happy to hear your order arrived to you safely. Hope to see you again soon!
Posted 6 months ago
Foodservicedirect.com is fantastic. The products are high quality, they are packaged correctly, they have more quality products in bulk than suppliers that are local to us and WE DON'T HAVE TO PICK THEM UP! It was a pleasure doing business with them and will continue to do so. It is the only place I could find silicone hotel pan seals, which have been the best thing to use when catering so we don't get spills in transit!
Helpful Report
Posted 7 months ago
Thank you for your kind words! We are thrilled to hear that you are satisfied with our products and service. We look forward to serving you again soon!
Posted 6 months ago
great great great
Helpful Report
Posted 7 months ago
Thank you for your review! We are thrilled to hear you are happy with our service. We hope to see you on foodservicedirect.com again!
Posted 6 months ago
I love the corn bites as they are quick and easy to serve with anty meal. Food Service Direct ships fast and their rates are reasonable.
Helpful Report
Posted 7 months ago
Thank you for your review! We are thrilled to hear you are happy with our service. We hope to see you on foodservicedirect.com again!
Posted 6 months ago
Fast, efficient service, products packed in dry ice and delivered quickly.
Helpful Report
Posted 7 months ago
Thank you for your review! We are delighted to hear you are happy with our products and service. We hope to see you on foodservicedirect.com again soon!
Posted 6 months ago
Excellent service….. to the door excellent cold packing…. Best cookies ever! Definitely recommend this company
Helpful Report
Posted 7 months ago
Thank you for your kind words! We are thrilled to hear that your order arrived safely. We look forward to serving you again soon!
Posted 6 months ago
Great service, quick delivery and an excellent product.
Helpful Report
Posted 7 months ago
Thank you for your review! We are delighted to hear you are happy with our products and service. We hope to see you on foodservicedirect.com again soon!
Posted 6 months ago
La Choy fortune cookies were a big hit at Halloween. Will order again from you next year.
Helpful Report
Posted 7 months ago
Thank you for the feedback! We are happy that we were able to get you the items you were looking for. We can't wait to see you again!
Posted 6 months ago
The product is uniform, well-packaged and (most important) good tasting. Delivery was prompt. Overall, I'm very happy with my purchase.
Helpful Report
Posted 7 months ago
Thank you for your review! We are happy to hear that your order arrived in great condition. We hope to see you on foodservicedirect.com again!
Posted 6 months ago
Fantastic delivery and great value!!
Helpful Report
Posted 7 months ago
Thank you for your review! We are thrilled to hear you are happy with our service. We hope to see you on foodservicedirect.com again!
Posted 6 months ago
I ordered two different soups. they were delicious and they arrived in a timely manner and arrived frozen the way they should be. They defrosted in the stated time and heated up quickly. Working with Food service direct made recieving the items quickly and made serving the food easy. i wil definately use them again for other occasions .
Helpful Report
Posted 7 months ago
Thank you for your review! We are happy to hear that your order arrived in great condition. We can't wait to see you on foodservicedirect.com again!
Posted 6 months ago
10 of 10 customer service topnotch, professional 👌 👏 Product is also quality 👌
Helpful Report
Posted 7 months ago
Thank you for the amazing feedback! We are so glad to hear your experience was a great one. Hope to see you again soon!
Posted 6 months ago
Had what I needed. Ordering was simple. Shipping was quick and I had my order asap. Perfect!
Helpful Report
Posted 7 months ago
Thank you for your review! We are thrilled to hear you are happy with our service. We hope to see you on foodservicedirect.com again!
Posted 6 months ago
Every order is great,always comes fresh,and always ships on time enjoy shopping with them
Helpful Report
Posted 7 months ago
Thank you for the amazing feedback! We are so glad to hear your experience was a great one. Hope to see you again soon!
Posted 6 months ago
Great price shipping was the best,ice was still frozen it was as advertised great job
Helpful Report
Posted 7 months ago
Thank you for your review! We are thrilled to hear you are happy with our service. We hope to see you on foodservicedirect.com again!
Posted 6 months ago
Very good products and great service.
Helpful Report
Posted 7 months ago
Thank you for your review! We are delighted to hear you are happy with our products and service. We hope to see you on foodservicedirect.com again soon!
Posted 6 months ago
Excellent experience of buying frozen tart cherries. They arrived when they were supposed to, were well packed and still frozen, and taste great.
Helpful Report
Posted 7 months ago
Thank you for your review! We are happy to hear that your order arrived in great condition. We hope to see you on foodservicedirect.com again!
Posted 6 months ago
Excellent customer service!
Helpful Report
Posted 7 months ago
Thank you for your review! We are so happy to hear you had a positive experience with our customer service team. We hope to see you again soon!
Posted 6 months ago
Great fast service
Helpful Report
Posted 7 months ago
Thank you for your review! We are thrilled to hear you are happy with our service. We hope to see you on foodservicedirect.com again!
Posted 6 months ago
The item arrived quickly, well frozen and exactly what I had expected to receive.
Helpful Report
Posted 7 months ago
Thank you for your review! We are happy to hear that your order arrived in great condition. We hope to see you on foodservicedirect.com again!
Posted 6 months ago
FoodServiceDirect.com is rated 4.4 based on 4,698 reviews