French Market Lanterns Reviews

Name: French Market Lanterns
Address: 32411-B Fm 2978, Magnolia, Texas
Rating: 4.55

4.6 Rating 386 Reviews

87 %

of reviewers recommend French Market Lanterns

4.6

Based on 386 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Email

About French Market Lanterns:

A leading online seller of authentic handcrafted gas light lanterns. Gas, Electric and LED options available for Handing, Post and Wall Mount installations.

Visit Website

Phone:

866-393-3881

Email:

customerservice@frenchmarketlanterns.com

Location:

32411-B Fm 2978,
Magnolia
Texas
77354

French Market Lanterns 5 star review on 5th October 2024

Anonymous

Anonymous // 01/01/2019

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“I love 💕 my gas lantern. Put it on my mailbox. Really perfect for my 1924 cottage style home in Florida. A real show stopper!”

French Market Lanterns 5 star review on 20th August 2021

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“Super quick shipping and quality lanterns! Thank you!”

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“Horrible company to deal with! I first was sent the wrong finish on the lantern I ordered after waiting on it for two months, which I was aware of at time of ordering. I was told to repackage the lantern ( not a easy job) and send all parts back. I had purchased a scroll top and was told to send it back which I did. When I received new correct finish on lantern -They did not return my scroll. Mailed it separately and it looked nothing like the first one they sent and had no hardware to attach it to the lantern. Received new scroll on June 1st. It is now July 19th and I still do not have anything to attach it with. I have talked to the maker and French Market Lanterns. I have even requested that they just tell me what to go buy to attach it. We are building a new home and we also have a gas stove, which means the gas people will have to come back yet again to hang this lantern. I have sent texts, called and no one ever responds. No one is ever available to take calls. The few times I have talked to someone they say they are taking care of it. I requested they overnight on June 1st. I never write reviews good or bad, but something needs to be done. I hope no one else has to go through this.”

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“Delivered much faster then expected and the quality is great! Great addition to our home.”

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“Wrong lanterns were sent and return process was difficult - to the extent that I would hesitate to order again.”

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“Beautiful lights and great quality.”

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“Very happy with the quality of my lanterns and the speed at which they were shipped. What a find!”

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“Love the look of my new lanterns!”

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“The lanterns I ordered were backordered but completely worth the wait! They are BEAUTIFUL! Also excellent customer service. Every time I called to check on the status, I was able to talk to someone quickly who could give me an answer. Great company!”

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“Incredibly long delay in order”

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“Waited 5 months for order and still waiting…”

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“Love the led flame bulbs I purchased for my new outdoor lanterns!! Several neighbors asked if we had gas lights installed. They are very realistic looking!!!”

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“The lanterns are absolutely beautiful! A great addition to our new beach home!!”

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“Beautiful accent to our back porch ceiling and stairwell. Our house was built in 1848, and these lanterns fit perfectly.”

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“The lanterns are beautiful; however, I was under the impression that I was going to receive a handmade lantern from craftsmen in Texas. Imagine my surprise when they arrived and the box said “MADE IN CHINA”. We are building a house and they have not been installed yet. I’m sure they’ll be perfect...just disappointed that they were not made in the USA.”

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“Love my gorgeous Luna lanterns - top knotch! However, one of the parts created a small propane gas leak when my installer finished - yet to be resolved.”