Thank you for your wonderful review, Darlene! We're so glad to hear that your cousin loved her surprise flowers. It brings us great joy to know we could help make a moment special!
“I ordered and paid for a deluxe arrangement in a vase. This is nothing like what I ordered. It is smaller,has less flowers, and not of the same kind shown in arrangement. I received some money refunded , however this has happened too many times and so i am over ordering any more flowers from them.”
Thank you for bringing this to our attention. We’ve reached out with details on how we can assist and make this right. If there's anything we can help you with, please don't hesitate to let us know.
Thank you for bringing this to our attention. We’ve reached out with details on how we can assist and make this right. If there's anything we can help you with, please don't hesitate to let us know.
“I ordeered these flowers to be delivered for my daughter's birthday on August 1st. They were delivered the day after I ordered them and they ended up being delivered on Friday July 25th. My daughter and her family were on vacation at the time and traveling. They were left out front on the porch of their house. She got a text thank goodness saying they had been delivered so she had to call a friend to go get them and take them into their house after he got off work. So they sat outside all day long. Needless to say I was very upset about this. I got out my receipt and it clearly states that they were to be delivered on August 1st. It won'tr be August 1st until the day after tomorrow. I called right away when I found this out. Thank goodness you guys are making good on it and will deliver the same bouquet day after tomorrow. You need to have your workers pay closer attention to the orders you get. I'm still upset about it. At least they will be home on August 1st to receive them.”
Thank you for bringing this to our attention. A supervisor has reached out to assist. If there's anything we can help you with, please don't hesitate to let us know.
“Never a problem with FYF, been ordering with them for many years now!
The flowers are always of the best quality!
Shipment is always on time!
You can always depend and rely on FYF!”
Thank you for your fantastic review, Cosmo! We're delighted to hear that you've been consistently pleased with our flowers and service over the years. Your trust in us means everything!
Warmest wishes,
Team Fromyouflowers
Thank you so much for your lovely review, Ruth! We're thrilled to know that our bouquet made your daughter's day and week brighter!
Warm regards,
Team Fromyouflowers
“I have never had an issue like this before. I paid for same day and expedited shipping. Was offered a refund for shipping only ($8 and some change) when they couldn't deliver as promised on the date of 7/25 before noon. The next promise they made was to deliver on 7/26 before 6pm still no flowers. This was for my parents 44th wedding anniversary and I ordered for my father to give them to my mother. So devastated to have over promised and under delivered. Update its 7/30 still no flowers and my parents aren't at the delivery address any longer. Called and had to negotiate for a full refund. Absolutely unsatisfied, if I could give 0 stars I would.”
Thank you for bringing this to our attention. We’ve reached out with details on how we can assist and make this right. If there's anything we can help you with, please don't hesitate to let us know.
Thank you for the wonderful review! We're thrilled to hear that you found the flowers to be beautiful and the arrangement exquisite. Your satisfaction means the world to us, and we look forward to serving you again!
Warm wishes,
Team Fromyouflowers
“Sadly, I was not happy with the flowers sent. I chose the Florist Designed Bouquet hoping that allows the florist to pick what is fresh. However, when I saw a picture of the flowers that were delivered, I was incredibly disappointed because the flowers looked old and tired. In addition, I selected the Premium option, but the bouquet that was delivered did not look Premium at all. I can't imagine what would have been sent with the lower Regular or Deluxe option. I definitely would not recommend and will not be selecting the Florist Designed Option again and will be looking for other providers.”
Thank you for bringing this to our attention and for your feedback. A supervisor has reached out regarding your order. Please reach out to us at your earliest convenience if there's anything else we can help you with.
Thank you for the fantastic review! We're so glad you enjoyed the flowers and that the chocolate covered strawberries exceeded your expectations. Your happiness is our top priority, and we're here to make every occasion special!
Thank you so much for your lovely review, JoAnne! We're delighted to hear that the flowers were beautiful and that they brought joy to the recipient. Your feedback truly warms our hearts, and we appreciate your support!
Thank you for your kind review, Marcina! We're thrilled to know that everything went well for you. Your satisfaction is important to us, and we're always here to help if you need anything.
“It was 7:30 pm and birthday flowers had not been delivered. When I called I was told the florist was closed and there was no way of knowing what happened. Unacceptable!
Then at 8:42 a received a note they were delivered but florist had not sent a pic. The bday was almost over and flowers did not match pic featured in site.”
Thank you for bringing this to our attention. We’ve reached out with details on how we can assist and make this right. If there's anything we can help you with, please don't hesitate to let us know.
“At first it arrived very late at the funeral. No one picked it up. So ordered another whish supoe to be at the house but it was delivered at the funeral instead. Very disappointed. My aunt will have to drive out to the funeral to pick up the rest of my orders.”
Thank you for bringing this to our attention. We’ve reached out with details on how we can assist and make this right. If there's anything we can help you with, please don't hesitate to let us know.
Thank you so much for your wonderful review, Vivian! We're thrilled to hear that Delores and her family loved the flowers. Your support means the world to us, and we’re always here to make your gifting moments special!
“These flowers were beautiful but the vase was not what was ordered. This order (from the UK) was for an 11-year old girl who has spent a night in pain in hospital. The order was for a yellow mug with a happy face on it - not a glass vase. I was very disappointed.”
Thank you for bringing this to our attention and for your feedback. A supervisor has reached out regarding your order. Please reach out to us at your earliest convenience if there's anything else we can help you with.
