“Ordered the rose and lily bouquet for Mother’s Day and my mother received measly little sunflowers. Not even close to what I ordered. So disappointed”
“worst experience ever! I can’t see my mom this year and flowers was my only attempt at making her day, she loves flowers, especially purple ones. I ordered a purple bouquet for her and here it is Mother’s Day and they are not able to locate the status of my order, even though I have an email confirmation and the agent that I spoke to got silent and eventually hung up when he was unable to assist me! So again, here I am on Mother’s Day with no deliverable flowers! Currently in the process of figuring out how to get a refund, but at the end of the day Mother’s Day has been ruined and there’s no making that up!”
“Spend $80 for Mother's Day Flowers. First delivery the roses were brown and wilted. Second delivery was even worse. Brown and wilted roses and half of the flowers were broken. Never again will I order from this company. My Mother's Day gift for my mother was ruined.”
“The flowers were almost $100 for Mothers Day flowers and were tiny and few were almost dead. This was supposed to be a large splay and it is tiny. Don’t waste your money. Horrrible experience”
“Ordered Mother's day flowers to be delivered on Friday, May 9 2025 flowers were never delivered. contacted customer service on may 10, and was told the order is delayed due to the busy mothers day weekend ( excesses) and it will be delivered by the end of the day. It was not! will NEVER use them again!”
“Buyer BEWARE! The florist cancelled my order without notification. I called multiple times to get the status of my flower delivery and each time was told the date it would be delivered. Called again I. The delivery date and was told the order was cancelled. This is terrible customer service. I would NOT recommend this company.”
“I paid almost $100 for a Mother’s Day floral bouquet . What my mother received was NOT what I paid for! It looked like some stems of flowers a kid stuck in a vase. Do not use this company!”
“Never use this company. My mother never received her Mother’s Day flowers even though the company sent me a email confirmation that they were delivered to her. They would not refund my money or send a replacement and have gone silent on emails. I also purchased flowers for my mother-in-law and they were no where near what I ordered online for $101.99!!! I’m so disappointed and I will NEVER use them again.”
“The flowers I ordered and the flowers they received look nothing alike. I understand that substitutions happen, not it looks like a totally different bouquet, and they didn't even include the sunflowers which were her favorite flower and the entire reason we chose that bouquet. Very disappointing, will never order from them again.”
“My mother recieved dead flowers in dirty water for Mother's Day. I contacted customer service regarding this. Im waiting for a response, it's already been 3 days!”
“My daughter bought me flowers from these people for mother's day and had them sent to me. They had mold on 98% of them and they fell apart the moment I touched them!! I don't want to tell her because she did this for me out of love and I don't want to make her feel bad.. these people knew they were sending out sub quality flowers!!! I WILL be reporting to the BBB. I want EVERYONE to know this business is BOGUS!!! I still have photos as well and the box they came in!”
“Absolutely horrible all the way around. Wrong flowers, missing customized vase, and horrible customer service. Paid almost 100 dollars with 13 dollars on the additional customized photo vase and they tried to just give me a $10 voucher to buy with them again as if I ever would and then only gave me a 9 dollar refund when the entire order was completely wrong. Horrible.”
“The delivery was fine but the dish garden I ordered was much smaller than I anticipated. The cost was $89 and I feel I didn't get bang for my buck. I looked checked to see if anything alluded to size and I saw nothing. I have seen much bigger dish gardens than this company offers.”
“ordered a premium bouquet. What got delivered was some cut flowers with almost nothing in bloom and nowhere near the number of flowers shown for the type of arrangement I ordered. Went on line and complained -- got a proposed 20% refund -- told them to stick it -- sending me a replacement but I suspect it too will be woefully unimpressive relative to what they picture. Will not use them gain and go with a local florist. Too many bad experiences with them to continue.”
“Ordered flowers fromyouflowers.com and they never delivered them. I got an email saying they were delivered but my mom was home all day and never got them . I called the company. They offered to refund 30% 😳
I demanded a full refund and now will see if they will refund. They offered to deliver the following week but my mom will be out of town. Scam ! Total scam”
“I’m so so upset.
I ordered flowers on 4/22/2025 to be delivered on today, 5/10/2025 only to be told in an email that I just received TODAY, that you can’t deliver them. I ordered them EARLY so to be sure they were delivered.
I spoke to your customer service representative and had to cancel the order completely because they were for MOTHER’S DAY to be delivered to my daughter who is a brand new MOM!
I’m in tears over this.”
“I ordered flowers for my mom to be delivered Friday the 9th. They are still somewhere on a UPS truck. Flowers and candy. Been on the truck for 2 days. No way they will be fresh but he time they get delivered (if they arrive ). I’m so disappointed. I will never buy from this company again.”
“Horrible! They shipped UPS instead of using a local florist So how much care do you think UPS will have for them? I specifically put to be delivered TODAY. UPS shows they won't be delivered until AFTER Mother's Day, 5/12!!!! How fresh do you think they will be after UPS has had them for 4 days???? What a joke. Then they offer me a $10 credit lmao. Like I'll ever use this Horrible company again. Avoid at ali costs!”
