FromYouFlowers Reviews

Name: FromYouFlowers
Address: 143 Mill Rock Road East, Old Saybrook, Connecticut
Rating: 2.08

2.1 Rating 2,993 Reviews

25 %

of reviewers recommend FromYouFlowers

Company Reviews

Info

About FromYouFlowers:

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise on elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.

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Phone:

800-838-8853

Location:

143 Mill Rock Road East,
Old Saybrook
Connecticut
06475

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FromYouFlowers 5 star review on 1st April 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a horrible experience with this company. I put in an order and also paid the extra to have it delivered the next day and they never delivered it or even contacted me to let me know they could not deliver it. I called them and all they could say was they were sorry, and they would add more to my flowers and deliver it the next day and also give me 20% back credited to my card. The next day came still no delivery and no contact to update me and let me know they couldn't find anyone to deliver my flowers, so I cancelled my order and demanded my money back. This is horrible service and bad communication. I will never order from this company again, or refer anyone to this company at all.”

Helpful Report

Posted 1 year ago

“I am writing to express my deep disappointment and frustration with the service I received regarding my flower arrangement order for a funeral on Saturday, today, 11/2/2024. I placed this order on October 25th, specifically requesting delivery at 9 a.m. and paid the expedited delivery fee to ensure. Today, as we only had one hour for the viewing before the casket was to be removed for cremation. I even sent a follow-up email at 6 a.m. this morning to reconfirm the timing, and I received a confirmation reply stating that the delivery details had been communicated to the shop. However, when I arrived at the funeral around 10:00 a.m. the flowers were not there. I waited for two hours and made two phone calls to customer service team, only to be repeatedly assured that the flowers were “on the way.” Unfortunately, the flowers did not arrive until 11 a.m., well after the casket had already been removed. This delay completely undermined the purpose of having the arrangement there to honor the deceased during the viewing. To make matters worse, when the flowers finally arrived, they were incorrect and of substandard quality. Specifically: 1. The arrangement was much smaller and looked tacky, nowhere near what I ordered. 2. The banner on the arrangement had the incorrect name of someone else 3. The delivery personnel even mentioned to each other that they had brought the wrong arrangement, acknowledging that the flowers should have been a larger size. 4. The card was missing. Instead, I was handed an empty business card to write something on myself, despite having paid for a proper card with a heartfelt message. I am extremely disappointed with the lack of professionalism and care shown, especially given the significance of this occasion and the additional fees I paid for expedited delivery, the custom banner, and the card. This experience has added immense stress during an already emotional time for my family and me. And they have the gut to refund $5.38 of expedited fee. EXTREMELY POOR SERVICE AND QUALITY THAT SHOULD ABSOLUTELY BE BOYCOTTED”

Helpful Report

Posted 1 year ago

“Flowers were delivered same day, like I requested, but were already wilting upon arrival and most had died within several days. Another family member also ordered through them (same recipient) and that arrangement looked worse. Got an error message trying to upload photos I took for evidence…how convenient.”

Helpful Report

Posted 1 year ago

“Horrible, flowers are dieing, handwritten note looks terrible, they won't even fit one word on the same page, late delivery will definitely ruin your any romantic gesture”

Helpful Report

Posted 1 year ago

“Ordered sympathy flowers, paid all the fees for same day delivery only to get a call the next day saying they couldn't locate a florist to deliver them so the best they could do would be the following day, 2 days after my initial order. I asked for a refund and they said they would give me back the expedited delivery cost of $2.99 that I paid on top of the initial delivery fee. The next day I get an email saying sorry for the delivery but the earliest they can deliver will be the following day. This too never happened. 4 days later I reach out to them and find out that they are still not scheduled to be delivered. They said I would received a full refund. We shall see. Terrible!! Do not order from them.”

Helpful Report

Posted 1 year ago

“The flowers that were sent to the hospital were not nearly as nice as the photo on the site, so for $123 I felt ripped off. In addition, this review portal is not allowing me to upload the photo I suppose because they’ve been embarrassed so many times by photos.”

Helpful Report

Posted 1 year ago

“I ordered an $80 bouquet for my wife and when she got it it had 4 roses and baby’s breath. Terrible. I sent them an email complaining and they gave me a disgraceful 20% refund. I will never use them again”

Helpful Report

Posted 1 year ago

“Ruined my anniversary. Not a reliable service. Word to wise stick with your local provider. Not reliable.”

Helpful Report

Posted 1 year ago

“Worst customer service ever. Ordered flowers with a balloon to be delivered same day. Never delivered. Next morning I called and they claim to have upgraded to middle size bouquet same day. Received flowers that still looked like a small bouquet thrown together and NO balloon. Called again and complained. Refunded for the balloon and asked how many flowers were in the bouquet. I said 4 roses which the original order, the picture showed three roses. They stated that was the upgrade. ONE MORE rose. I had a bad experience the last time ordered but figured I would give them another chance since it was a good deal. I guess you get what you pay for. Never again!! These flowers were much needed for the recipient”

Helpful Report

Posted 1 year ago

“What a bunch of crooks! I ordered a dozen festive roses with a Halloween vase and my whole order was worng! They gave me a regular vase that had Halloween paper in it and charged me 14 bucks for it! Then they gave me the worng roses! What i received was not in the description. Furthermore they were late delivering it. If my wife hadn't stayed 5 minutes over her shift she wouldn't even have gotten them. So I called three times to tell them about there error. I was offered a 20% refund of $72.22 but only got $8.50 and a gift card I'm not going to use! I was told I would get the full refund for the vase but had to call a third time to froce them to give it to me. I will never buy from this establishment again! I've seen drug dealers and prostitutes with more integrity then fromyouflowers.”

Helpful Report

Posted 1 year ago

“I went to the funeral today and there were no flowers. I tried contacting from you flowers but no phone number. I texted them on their website. There system does not recognize the order number they gave me in an e mail. ??????????”

Helpful Report

Posted 1 year ago

“I had a terrible experience with this company. I ordered flowers for my mom’s special day, and not only did they not arrive on time, but when I called to check on the order, the customer service was extremely rude and dismissive. They offered no apology or solution and acted as if I was the one inconveniencing them. I trusted this company with an important delivery, and they completely let me down. I won’t be ordering from them again, and I suggest others think twice before doing so.”

Helpful Report

Posted 1 year ago

“I'm soo disappointed and mad, I been waiting for 2 days for some flowers to be delivery to my sister and they have not, I can believe this company is so un professional, NOT RECOMMENDED AT ALL”

Helpful Report

Posted 1 year ago

“False advertising. i was supposed to get my flowers today. didn’t happen.. “ Unfortunately, we were unable to complete your delivery” never again.”

Helpful Report

Posted 1 year ago

“The flowers were not delivered on the scheduled day no explanation. They were rescheduled for the next day , I received an email advising they were delivered. My recipient told me she never received flowers. I called customer Service and was told the florist tried to deliver but were unable to. A huge disappointment. I canceled my order. They clearly don't work with florists who care about their customers.”

Helpful Report

Posted 1 year ago

“Ordered flowers yesterday for a funeral today. Got a call at 8:30am this morning that they would not be delivered. Now my family will not get flowers from us for the funeral. DO NOT USE THESE PEOPLE! Date of experience: October 30, 2024”

Helpful Report

Posted 1 year ago

“If I could give them a double zero i would. I ordered flowers to be sent to a funeral home and paid for expedited delivery. Well here we are at 2pm in the afternoon and the flowers are now there. The service starts at 3pm and will only be a short service. Now I have to get in the phone and try to find a florist in that area that can get flowers to the funeral home like yesterday. SMH. This is not the first time with for you flowers this is now strike 3. I'm done well never order from here ever again.”

Helpful Report

Posted 1 year ago

“I placed an order yesterday, for my daughter, and today when I see the arrangement I saw that the flowers look old, ugly, totally unfresh. It was a really waste of money. I don’t recommend this store.”

Helpful Report

Posted 1 year ago

“I ordered an arrangement for a funeral and received an email stating the original arrangement was unavailable so a substitute was sent. When I asked for a picture of the substitute I was told one wasn't available. Do I have no way of knowing what kind of flowers were ever sent. And if in the same category”

Helpful Report

Posted 1 year ago

“My flower never got delivered on the date. Called them 3 times but they promised will get deliver later day. Well, it never got delivered. Do not buy flowers from them.”

Helpful Report

Posted 1 year ago

FromYouFlowers is rated 2.1 based on 2,993 reviews