FromYouFlowers Reviews

Name: FromYouFlowers
Address: 143 Mill Rock Road East, Old Saybrook, Connecticut
Rating: 1.60

1.6 Rating 2,785 Reviews

13 %

of reviewers recommend FromYouFlowers

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About FromYouFlowers:

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise on elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.

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Phone:

800-838-8853

Location:

143 Mill Rock Road East,
Old Saybrook
Connecticut
06475

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FromYouFlowers 5 star review on 14th June 2025

Denise

FromYouFlowers 5 star review on 13th June 2025

Dianne

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The worst flowers delivered nothing close to what they advertised”

FromYouFlowers 1 star review on 10th May 2024

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Posted 1 year ago

“I ordered flowers first of the week for two different superheroes of the real world, Moms! Thought with me ordering first of the week it would be plenty time. Come to find out they were shipped from the east coast from their wholesale supplier through UPS. Had I known they were not local florist flowers I would have NEVER ordered. Thought well it should be ok hopefully as long as they get there. Delivery was chosen for the flex dates to ensure delivery. Friday or Saturday. Wanted them there before regardless. Well the first order was going to Arizona and shipped from CT. I was instantly worried. Long trip for flowers in a box that are supposed to be beautiful and show appreciation for how great she is as a mother. They made it to Dallas and after two days I get an update that delivery is delayed until Monday. Unacceptable. Contact customer service and basically told I’m just stuck with the outcome. I was offered a 30% refund which was only $12 from their math. I still had to pay the $15 service fee. So from a $75 or so order I was refunded 30% which was only $12. I wanted to cancel my second order for the fact that I didn’t want to have those shipped via UPS also. Come to find out, once the tracking info is generated there’s nothing they can do. Now I know most companies generate tracking pretty soon after orders are placed whether or not they have even touched the order to get it ready. So now I am having a pot with dirt and bulbs sent from NH to AL. I will be SHOCKED if it makes it on time and not damaged. I will NEVER use this company again. I went to a different company for both orders and ordered two new orders and spend an additional $250 to ensure both orders would deliver today and on time by a local florist. To deliver flowers via UPS across the country in a box and to just say too bad for delays when it comes to Mother’s Day is ridiculous. Had they been flowers “just because” it would have been different but moms don’t get enough credit and the one day a year they have should not be damaged due to awful customer service. I even told customer service I would place two new orders that would be local but they were only willing to refund $12 total out of $130. Terrible customer service and company. If I could rate 0 I would.”

Helpful Report

Posted 1 year ago

“Trash. They look nothing like the pic I ordered by. Twice they delivered flowers that were not correct. Then they tried to give me a 20% discount instead of a refund. When I said no they went to partial refund. Finally credited me back what I paid. The nerve to do this and then try to negotiate a refund to me was so unprofessional I will never look their way again. Embarrassing to say the least. Do better”

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Posted 1 year ago

“What we ordered and paid for vs. what was actually delivered is insane! We paid $60 for a beautiful "deluxe" arrangement. What was delivered to my Mother-in-law is laughable. There is nothing deluxe about that arrangement. I'm embarrassed that she thinks that's what we ordered for her. And by the looks of all these recent reviews, this is how this company operates. I wish I would have looked into them better before ordering because this is unacceptable.”

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Posted 1 year ago

“Very misleading, the flowers that arrived look absolutely nothing like the picture online. Very sad gift for Mother’s Day.”

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Posted 1 year ago

“I ordered a bouquet of flowers in a vase from this company for my daughter for Mother's Day. Today my daughter sent me a photo of the flowers she received and they were not like the photo of what I ordered that is on their online site. I contacted the company and they are only refunding me a small amount (not even half). This company should be put out of business. I will never buy flowers from them again. The photo of flowers in the white vase is what I thought I was paying for and the other photo is what my daughter actually received”

Helpful Report

Posted 1 year ago

“If I could leave no stars I would! I paid $70 for a beautiful arrangement and they sent my mother in law a pitiful arrangement that looked NOTHING like what I ordered not even one flower the same. I could likely get the same arrangement in a grocery store for $20. DO NOT ORDER WITH THIS COMPANY!”

FromYouFlowers 1 star review on 9th May 2024

Helpful Report

Posted 1 year ago

“One is your picture, the other is what was sent. The pics are very misleading. Very exaggerated.”

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Posted 1 year ago

“I paid for same day delivery for a friend having surgery, it was never delivered. You then took it upon yourself to reschedule for the next day and again, they were never delivered… when I called again you tried to schedule them once again for the next day at which point there’s no use for the flowers. This was the absolute worst experience I’ve ever had with any form of service and all I heard was the words we sincerely apologize but nothing was done about it.. if I could give zero stars I would have!!”

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Posted 1 year ago

“Place a order for someday and was charged for the same delivery flower has not been delivered won't be delivered until the following day maybe”

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Posted 1 year ago

“I'd give negative 50 stars if I could. First, I paid the expedited shipping fee that guaranteed delivery by noon. My mother lives in Florida and I needed them delivered before she left for work so they didn't leave them on the porch in the 100 degree sun. They weren't delivered until almost 2 pm. Then, the flowers that she received were not what I ordered. The version they sent looked like something you would order off Wish. Absolutely unsatisfied and completely bummed out. I'm embarrassed that they sent these raggedy flowers to my mother for Mother's day. I thought the flowers would be delivered by a florist and they were delivered by UPS in a box. No water....not an actual bouquet. My mother had to take the flowers out of the box and arrange them herself in the vase. Like, what? $100 for some low grade flowers, that weren't what I ordered and she had to put the bouquet together????? I'll never order form this disgusting company again and I'm telling whoever will listen DONT DO IT. I asked for a refund and they told me no. Now I have to scramble to find something for my mother for Mother's day because these flowers are absolutely terrible and she deserves so much more. Would have been nice if they looked like the picture of what I ordered. Do yourself and your loved one a favor, go somewhere else! Oh, I added photos! What I ordered and what my mother got. Wow. Never ever again!!! I've cried nonstop over this!!!!”

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Posted 1 year ago

“A piece of paper set inside the vase. Was considered a custom vase? Also wilted lilies and brown spotted white roses with brown edges for a grieving family.”

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Posted 1 year ago

“I placed the order at 9:35 am for flowers for my mom. It’s 3:07 and nobody knows where the order is, the delivery time or how to find it. All I get on chat is they will email me with confirmation. $100 flowers gone missing.”

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Posted 1 year ago

“Not impressed with their customer service. Ordered flowers for a Mother’s Day gift, received a voicemail to call them back asap. Called back and the language barrier was a little rough, but we managed after several please repeats. Was informed that my order would not be delivered until after Mother’s Day unless I give them my credit card number again. So, after several explanations back and forth, I requested to please cancel my order. Mind you, the explanations seemed very sketchy, and they way they kept asking for my acct info made me feel very uneasy. It took several requests but they did agree to cancel my order. I googled a local florist in the town I needed them delivered and asked if they could get them delivered before Mother’s Day, she assured me it was no problem ❤️ From here on out I will only use the local florist. Hope your experience is better than mine”

Helpful Report

Posted 1 year ago

“The flowers I ordered for Mother’s Day was supposed to be the premium selection and what I got looks like it was smaller than their regular. I called their customer support and was told 1 thing but they did another. I will never buy from them again. They don’t care about the product they are sending out it seems or do they care about their customers. Sadly I am unable to upload the screenshot of what they should have looked like to what I got smh”

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Posted 1 year ago

“Florist used a lot of greenery. Not what I expected.”

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Posted 1 year ago

“Ordered flowers for a friend sick in the hospital. Received an email that said it was delivered but they never were. No signature for the so called delivery either. Called them and attempted a redelivery and 2 days later the same story. Never were delivered and was ultimately promised a refund that never came. Be very careful, this seems to be a scam company.”

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Posted 1 year ago

“1st order wrong colors. 2nd ordered said on the way but would be a day late. Was needed on day chosen. Ordered in enough time to do so. When I reached out to this company, they MAGICALLY CANCELED THE ORDER and it was in transit. I did get a full refund. Has not shown on my statement as of yet. Still trying to figure out how it was stopped while in transit ups. Buy local guys. Or a reputable place. My cousin had problems with youflowers as well.”

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Posted 1 year ago

“Terrible! Paid same day delivery and got an email the later that they were not able to deliver. Then asked for the address again. 4 days later, flowers are still not delivered!”

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Posted 1 year ago

“Placed an order two days prior to the day that i needed the flower arrangement to be sent to the funeral home. I was guaranteed a 10 am time for the day that was confirmed. nobody bothered to contact me to let me know that they could not honor this. I contacted the funeral home to confirm to be told they had not received anything for the recipient,not to mention this was after the guaranteed time of 10am. today. I contacted customer service to be told they could not honor this. I will not make any more future purchases from this compay. Very poor customer service, and if you could not do it I should have been contacted prior to the scheduled time of 10am. Yo could haved reached out to me via email, phone etc. Like Where has the customer service went with these companies ? I am completely dissatisfied and this is unexceptable.”

Helpful Report

Posted 1 year ago

FromYouFlowers is rated 1.6 based on 2,785 reviews