“My friend ordered me flowers from here. Paid for express delivery. Arrived 3 days later. Flowers were awful. Don’t look anyway like what was ordered. Total trash. DO NOT ORDER FROM THIS BOGUS SITE!!!! Save your money and call a florist direct yourself. They offered a 30% refund. What a disgrace. Should have been 100% refund for the state of the flowers that was delivered. Shame on you guys!!!! If I could give zero stars I would. Pictures included on what was ordered and the weeds that was sent!!! Again save your money!!”
“Another Merry Christmas from this non delivery floral company. ( not even florist company) an affiliate company that sends orders to local area florist to fill. I tried for 4 days ! For arrangement to delivered. They said there was no one in the area. Thats a lie. Day 2, and 3 they said it would be delivered by 7pm. That's was a lie. I see how these e-commerence affiliated program gives local florist bad name and take high percentage cut , and lie to consumers.”
“I guess I was duped as well. Excuse was that delivery person didn’t know to go into nursing home so took flowers back to shop and we’re out for delivery the next day…didn’t happen.”
“I ordered 2 Gourmet Chocolate Indulgence gift boxes for my 2 best friends for Christmas. I thought it would b a nice alternative to flowers or gift cards. Well, one friend received hers today. She thanked me for the gift and sent me a pic. There was no gift box. There were several small bags of snacks in the plain old cardboard box they were shipped in. These are Christmas gifts! They CANNOT be displayed! So Very tacky! Not an appropriate gift, especially for a major holiday. And I bought 2 of them!!! The other should b delivered tomorrow. Not looking forward to it.”
“Got email that arrangement was delivered but after contacting my sister wasn't. After reading negative reviews I am guessing nothing is going to happen. Hopefully I can convince my card company refund the cost of purchase.”
“Still waiting two days later for the flowers I ordered for my dad for Christmas to arrive. I've contacted them twice and they tell me they've contacted the local florist and will " be in touch". They gave me a whole $7.56 credit on my $53 order for compensation. Pathetic.”
“Paid for same day flowers as a gift to a grieving family who just lost their father, flowers don’t get delivered same day. So I call and they tell me they will be delivered the next day. Same thing 3 days in a row just for them to call me and tell me that the flowers are out of stock, meaning they didn't even have a florist start the arrangement until day 4.”
“I will never order from this company again. I paid $70.00 and my family received a gross wilted arrangement that was nothin like the picture. So embarrassing! Do NOT order from this company.”
“Absolutely terrible customer service. I ordered flowers 5 days in advance and I get an email on the day they should be delivered after 2pm stating that the florist in the area didnt have them and need to substitute them. They should have been delivered!”
“Absolutely embarrassing. Awful. I purchased a beautiful Christmas arrangement for my mother. The day before it was to be delivered, I received an email stating that this arrangement was not available and asking if I would I be willing to substitute for an equally beautiful arrangement. I agreed. What she received was HIDEOUS. It looked like they went outside and ripped leaves off the bushes in the yard. I was so embarrassed that she received that. And for $70.00 I trusted the substitute would at least be attractive...but it was HORRIBLE. Never again!”
“Do not waste your money!! The flowers were nothing like the picture and I ordered a balloon and never received it and they only offered 20% refund. I think it should of been a full refund because the flowers were nothing like the picture”
“First time I used them single dad of 3 and this time of year is always stressful so some thing have to be last minute living paycheck to paycheck ordered a dozen roses for my daughters 12th birthday. Paid for expedited "before noon" delivery when checking on the order it stated by 3 ...... contacted called was told they were delivered at 130 this delivery was a box left at the front of the school which wasn't discovered until dismissal obviously couldn't be delivered at this point and the reason I know this is because the principal called and asked why someone would be sending flowers to my duaghter. Obviously the principal hopes it wasn't anything nefarious and would have known they were from dad if the card had been with the flowers so now my daughter is home no flowers no card because they are locked in the school until tomorrow. Don't use this company if you want something done quickly and properly.”
“Terrible customer service and deliver was not delivered as of yet and was to be done so yesterday. Tracking you delivery is user unfriendly. I wish I had checked reviews first. NEVER AGAIN will I use this service. Bouqs has been great and would highly recommend.”
“I ordered a bouquet of flowers from fromyouflowers and paid extra to expedite the order to arrive before noon. It is now 2 pm and the order has not arrived. I called customer support. The person helping me could not speak fluent english and had a difficult time helping me. I will not be using their services moving foward and I would advise everyone condisidering this company to avoid them as well.”
“What I ordered isn’t what was delivered. I was given a credit of 20.77 but that isn’t the point. I sent an arrangement to a friend and expected to get what I ordered. Instead I get something that looks like it came from Walmart.”
“Under no circumstance should you be ordering flowers off this website. Especially pink peonies. Ordered a 70 dollar bouquet of pink peonies, beautiful flowers, delivered 3 days later, stems were dead and the flowers came in buds, after putting the water in and seeds in the flowers blossomed about 20% and turned brown two days later. Very disappointed in the quality of these flowers and the conditioner they were delivered in especially for such a high cost. Highly recommend going to any other website for flowers.”
“Yikes. I wish I had found this website with reviews prior to ordering. I ordered an arrangement for a friend and didn't even request same day delivery - the delivery was for days after the order was placed. It never arrived. I contacted their customer service a week after and was told someone would get back with me after investigation. Another week passes and I didn't hear a thing. Finally, sucess by talking to someone on their website chat feature. Full refund. They were prompt and helpful, but so incredibly disappointing that my friend's event was missed :/”
“Terrible service.. sent wrong arrangement and it was not what I ordered and it was pathetic..
Said they would resend but waiting for a fresh delivery.. two weeks no replacement..
Definitely go with a local florist”
“I paid for expedited shipping, they failed to meet the time frame and rescheduled for the following day with the understanding the order was a priority. They failed to deliver by 12pm the second day as well. They did apologize and refunded the expedited fee but that didn't change the fact they are offering a service they are unable to provide.”
