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FromYouFlowers Reviews

2.1 Rating 3,118 Reviews
25 %
of reviewers recommend FromYouFlowers
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About FromYouFlowers:

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise on elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.

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Phone:

800-838-8853

Location:

143 Mill Rock Road East,
Old Saybrook
Connecticut
06475

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Anonymous
Anonymous  // 01/01/2019
ordered two gift baskets, which I already felt were overpriced at $80 each. Shortly after placing the order, I realized the family members I was sending them to had dietary restrictions. Within five minutes, I called to cancel the order, but they refused, stating that it had already been processed. I even offered to pay for the shipping label and refund the basket cost as long as they didn’t ship it, but they still refused. Eventually, I received the baskets and planned to deliver them to the family myself. However, upon inspecting them, I noticed significant visual differences from the advertised products. When I went through the item lists, I found that half of the items in each basket were missing. I contacted customer service via chat, and they tried to justify it by saying that items are subject to change due to seasonal availability. One of the baskets was a fruit basket, and while I understand seasonal changes can happen, I expected the missing items to be replaced with comparable alternatives. Additionally, chocolate is not seasonal, so there’s no excuse for that missing item. After pushing for a resolution, I was initially offered a 30% refund but eventually managed to get 50%. Now, I’m left with two poorly assembled baskets that look far too cheap and incomplete to give as gifts. Overall, this was a disappointing experience, and I wouldn’t recommend their services.
FromYouFlowers 1 star review on 27th December 2024 FromYouFlowers 1 star review on 27th December 2024
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Posted 1 year ago
Ordered my daughter flowers just because. I ordered at 8:00 am, website said it was going to be delivered within 4 hours. I paid for expedited delivery. After no response by 12 or 1 I called at 4:00 to be told that they aren’t going to be able to delivery today. Excuse Me!!! I received no email, no call or even a quick text. When I said I wanted it cancelled they offered me a discount of 10% at first but when I continued to advise No Cancel my order they then offered me 30%. I advised No Cancel my order. When I asked why I was told they were sorry for the inconvenience (well that’s kinda what it sounded like his accent was thick). I asked again still same answer. NEVER DOING BUSINESS WITH THEM!!!! Scam
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Posted 1 year ago
Very disappointed. The flowers should arrive on the 23-24, which was my friend’s birthday! Today is the 27th. There is no point to pay for delivering flowers with such a sloppy service!
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Posted 1 year ago
Zero stars! I’m typing this review as I wait on eternal hold for a supervisor. Flowers were ordered Monday. As of today Thursday the flowers have still yet to deliver! Everyday my husband is told tmrw. Sup finally answered advised yet again delivery tmrw. Now 4 days after guaranteed delivery. Unbelievably disappointed. Our first Christmas as husband and wife and no flowers to commemorate.
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Posted 1 year ago
I really did not want to just 1 start!!! Guess this is my own fault for not checking the reviews first to see that this company has nothing but bad reviews. Do not waste your time!!!
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Posted 1 year ago
0 STARS... I waited at home until after 3 pm so I could bring my arrangement inside and tip the delivery person. They emailed me saying they couldn't make the delivery day. This was for my family holiday/ my daughter's 18th birthday party! She wanted flowers so I had to go find flowers and make an arrangement for her MYSELF! When I should have been at home getting things ready for the party! Do NOT order from this company! I have not received the refund in was promised either! Thieves and liars!!!
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Posted 1 year ago
This is the second opportunity to delivery flowers on the date you guaranteed. First time, was a failure. This time (2nd) was a failure also. If you can't delivery flowers on the guaranteed delivery date, then do not promise that date. This was my last time ordering from this company. My rating is a 0 but they the lowest star was a 1.
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Posted 1 year ago
I tried to leave zero stars but not possible. What a disappointment. Do not use this company. It will not deliver on time. Two days later still waiting for a “same day” delivery. Of course it cost extra. When it’s really important DO NOT USE this company. Call a local florist or 1-800-flowers
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Posted 1 year ago
Absolutely garbage
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Posted 1 year ago
I wish I could give them zero stars. My flowers were never delivered.
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Posted 1 year ago
I ordered flowers and chocolates on 12/17/24 to be delivered on 12/23/24 and paid extra for delivery and here it is 12/26/24 and still no delivery their response is they will tell florist to deliver as soon as possible, not first delivery to this address in Brooklyn NY, incompetence at its finest.
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Posted 1 year ago
Flowers were a Christmas gift. Never delivered. Ordered with advanced notice. Was gift to 2 elderly house bound people. If I lived nearby I would have just went there. This is terrible
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Posted 1 year ago
This company is a joke, and don't even deserve 1 star. They didn't have the arrangement i ordered at the florist shop, so I got an email asking if they could change it. I called them, and spoke to someone who barely spoke English and was hard to understand, they said it would not be delivered til the 26th after Christmas. I told them to.just refund the money, since it would be defeating the purpose to send after the holiday. They then said it would be delivered tonight (24th) by 6:00, i then got the same email at 6:10 saying the same thing as the previous email. I called they then told me it wouldn't be delivered until the 26th again. I requested a refund, they tried to talk me into a partial refund and a credit for the company. I told them I wasn't interested in doing business with the company again. Now I'm SOL, and grandma won't get her Christmas flowers this year thanks to there garbage service.
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Posted 1 year ago
Did not deliver on date promised or the next day when they rescheduled. Paid same day delivery fee. Waste of time, use another company.
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Posted 1 year ago
IVE PLACED A COUPLE OF ORDERS AND THERE IS ALWAYS A PROBLEM. I WILL NEVER USE THEM AGAIN. EVEN IF YOU PLACE THE ORDER DAYS IN ADVANCE THERE IS ALWAYS A PROBLEM.. I WILL NEVER NOR WILL I EVER RECOMMEND THIS COMPANY TO ANYONE.. HORRIBLE.. THEY DONT DESERVE ANY STARS AT ALLL!!!!!!!!!!!!!
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Posted 1 year ago
I had flowers set to be delivered to my 80 year old mother at a cost of $186.77 on December 24th. Now it is 6pm and they have not been delivered, and I just received an email saying the address is too remote. However they have delivered to this address several times before. Now they’ve replied saying they can deliver on 12/31. apparently it’s not too remote for New Years Eve. I’m filing a chargeback and never using this company again after being a long time repeat customer. It’s sad to see a business destroyed overnight but that’s what happens when they let thousands of people down on a holiday and understaff with phone reps from foreign countries.
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Posted 1 year ago
Flowers were apparently substituted slightly. There is nothing slightly about this. They went from congratulations bouquets to what i couldve picked up at walmart for a fracture of the price. They offered 30-50% refund which leaves the total still higher than I would pay for theses! Very very disappointed!
FromYouFlowers 1 star review on 24th December 2024 FromYouFlowers 1 star review on 24th December 2024 FromYouFlowers 1 star review on 24th December 2024
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Posted 1 year ago
Buyer Beware !! I ordered a “special flower arrangement with a figurine”that was supposed to be delivered yesterday. 12/23. I ordered them last week. There was a total run around with From you Flowers . They said they were delivered yesterday 12/23, they were not, then they said they would be delivered today, 12/24, they are not ! Then they changed to Friday the 27th ( I called customer service 3x only to get a different story every time. All of their customer service representatives speak broken English and are barely legible. Also they said there may be a slight change to the arrangement, I said they had to be the same ones with no changes. I called again and the Rep. said they were being delivered the 27th with NO substitutions. I asked for a refund and tried to order from someone else, and they can’t be found, they don’t deliver to that area, etc. I have ordered flowers for her before and they do deliver flowers to that area. These were for my Daughters birthday on Dec 27. There are no flowers to be delivered. I spent over 100$+ I am supposedly getting a refund from From you Flowers. I am very upset as these are sold on holidays only. I hadn’t heard of From You Flowers before and thought I’d try it. I was a little hesitant, but it was advertised with other vendors I had ordered from before. Harry and David, Shari’s berries, Cheryl’s cookies, etc. From you flowers was listed with them so I thought it would be ok. I was wrong! I am totally devastated because she sent my flowers from Illinois and I received them on time. I took a picture of them and sent it to my Daughter, they are beautiful. So I told her I ordered the same one for her and she was ecstatic! Now there are no flowers available for her birthday. I haven’t told her yet. She is expecting flowers Friday 12/27. This is the worst experience I’ve ever had! I wish I would’ve read these reviews beforehand ! This has ruined my plans for Christmas Eve dinner tonight and I cancelled my reservations. These are special collection flowers that have a lit up centerpiece. Not just regular flowers. This is for a large dining table. My Daughter will have no flowers for her birthday or for her dining table . M Lake
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Posted 1 year ago
I placed an order for flowers and a balloon for a new baby to be delivered the next day. I got an email half way through the next day saying my flowers wouldn’t be delivered that day but would be delivered within the next two days. They wont even be in the hospital at that point. Terrible customer service and false advertising for same day delivery.
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Posted 1 year ago
I ordered the large arrangement.They got the small one.I payed for large .Also payed for morning delivery extra charge.Didnt get to them in morning.Posted what they got..Posted what I payed for..
FromYouFlowers 1 star review on 24th December 2024 FromYouFlowers 1 star review on 24th December 2024
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Posted 1 year ago
FromYouFlowers is rated 2.1 based on 3,118 reviews