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Frost Nyc Reviews

4.4 Rating 1,743 Reviews
86 %
of reviewers recommend Frost Nyc
4.4
Based on 1,743 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Read Frost Nyc Reviews
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Phone:

2127307879

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Anonymous
Anonymous  // 01/01/2019
Frost NYC have excellent jewelry and excellent competitive prices
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Posted 5 years ago
My view is that I think the bracelet was the size I saw in the adds. I was disappointed when I get it, anyway I gave to a girlfriend of mine has a present
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Posted 5 years ago
Customer service was great they got back to me within 24hr friendly service I purchased there b4 this will be my second chain if your not satisfied with ur purchase they will happily help resolve issue I will be purchasing pendant soon thanks Frost nyc
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Posted 5 years ago
When will you be send omg my jewelry
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Posted 5 years ago
Hi Bobby, We show that your order was shipped on June 13th 2019 and delivered to you on June 17th 2019 and was signed by a B. Flores. You may track your package here and see the proof of delivery: https://www.fedex.com/apps/fedextrack/?action=track&tracknumbers=787869823800&action=track If you have any further questions feel free to contact us.
Posted 5 years ago
happy with my product, thanks
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Posted 5 years ago
Everything went good
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Posted 5 years ago
I will say that Frost NYC has great service and the best jewelry on the market. They stand behind there product 100% Anything that you have any issues with, Frost NYC will make it right. On a scale from 1-10 I give them a 10 all the way.
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Posted 5 years ago
Perfect and Flawess, the very best in customer service you can ask for. Thank you much Nick.
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Posted 5 years ago
I brought a few items and never could receive the discounts as advertised !!
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Posted 5 years ago
My fiance love the bracelet I want to get some other thing but I will be buying more things from you guys thank you so much
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Posted 5 years ago
After reading a bunch of bad reviews online I decided to go to the store and see for myself which I'm glad I did. I bought a beautiful gold cross and 20' chain for my teenage nephew. I think the bad reviewers online were expecting the jewelry to be as big as it looks online-and it's not-if it was, you'd pay 5X's their price. Go by the measurements. I shopped around and Frost had the best prices. I was happy-my nephew is happy-I'd buy from them again.
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Posted 5 years ago
Great customer service and my bracelet was very high quality. I’m definitely satisfied with my purchase.
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Posted 5 years ago
Very pleased with my purchase.. I just wish it came with an appraisal sheet. That would have been great
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Posted 5 years ago
The gold was flaking off the top. Customer service was very quick to fix the issue and replace the ring.
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Posted 5 years ago
Excellent product
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Posted 5 years ago
Great price!!
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Posted 5 years ago
Quality chains & pendants
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Posted 5 years ago
Good quality in the jewelry and Better Custumer service!!!
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Posted 5 years ago
Ordered a men's 10k gold chain ,it was gorgeous ! only took 4 work days to get it ! credit was super easy ! thank you Frost NYC !!
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Posted 5 years ago
Purchased "10k gold" earrings and am unsure if they are really gold, as they are turning my ears green. Update on this review.... Upon further inspection, I found that the"green" color on my ears was nothing but mineral.deposit that came off with alcohol. I cleaned the earrings more thoroughly and haven't had the problem since! Customer Service is for REAL with this company! They go EXTRA to make sure you're happy with your purchase. They were 100% on top of it! Will DEFINITELY buy from them again and again! Thank you so much! Ann F
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Posted 5 years ago
Frost Nyc is rated 4.4 based on 1,743 reviews