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Frost Nyc Reviews

4.4 Rating 1,743 Reviews
86 %
of reviewers recommend Frost Nyc
4.4
Based on 1,743 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Read Frost Nyc Reviews
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Phone:

2127307879

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Anonymous
Anonymous  // 01/01/2019
It is far better looking than what I expected. Thank you!
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Posted 5 years ago
First the item we got was amazing engraved name was beautiful... but when I ordered the bracelet there was no option to get the engraved name and does not state there is a extra cost to get the name engraved so they called me 2 days later to charge me after I already ordered payed shipping and closed the deal with instructions to engrave so that was very inconvenient and it delayed my order and it didn’t make it in time as it was a gift and that was disappointing because they delayed my engraving because it wasn’t payed for and they could have had a option to add the name cost and the above...so basically it make me look like an idiot and showed up with no gift and the special day was ruined 🤨
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Posted 5 years ago
We do apologize that you were unhappy with our service. We looked further into your order and see your order was initially placed after business hours and you were contacted the next day about the engraving fee. Your order was delivered on May 15th which is within our 3-5 business day period as the order was placed on May 8th at 5:50pm. If you have any further questions or concerns feel free to contact us at 888-485-1061. Sales Manager
Posted 5 years ago
Great Service Wonderful Merchandise
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Posted 5 years ago
Love both chain and bracelet I purchased from them. Delivery was prompt and jewelry was in great condition. I will continue to order from them
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Posted 5 years ago
I would like to thank you for everything from customer service to the outstanding quality of the products. The staff goes out of their way to make sure that you get care and the best products available.
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Posted 5 years ago
Excellent product
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Posted 5 years ago
I wish they would give me a free 14kt gold chain or bracelet.. I buy enough and I'll be buying MORE 💖
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Posted 5 years ago
Great product!
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Posted 5 years ago
Product was as discribed my wife loved it.
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Posted 5 years ago
Great products no complaints, lots of compliments about my bracelet
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Posted 5 years ago
I never made a purchase, someone made a purchase under my name (apparently very easily too) through your company. When I called for help to solve the is issue, Customer Service said there was nothing they could do - I need to take it up with their financing company. Thanks for the help, really. You were great.
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Posted 5 years ago
Exactly what I wanted Fast service
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Posted 5 years ago
Good condition, real gold
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Posted 5 years ago
Some of the best affordable jewelry in the game. Excellent QUALITY.
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Posted 5 years ago
Quality jewelry but Horrible Customer Service ..
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Posted 5 years ago
Very good quality products. I will buy again.Highly recommended.
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Posted 6 years ago
I've bought two pieces of jewelry from Frost and neither time was I disappointed. Thank you Frost!
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Posted 6 years ago
Got two pieces of jewelry gold necklace and bracelet absolutely love both of them reasonable and prompt shipment excellent customer service good prices highly recommend Frost NYC
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Posted 6 years ago
Very nice people really nice jewelry very affordable worth the money you spend I have gotten 5 things and very happy with all of them will be shopping soon for sure
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Posted 6 years ago
Very nice Miami diamond cut bracelet. Receive compliments every time.
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Posted 6 years ago
Frost Nyc is rated 4.4 based on 1,743 reviews