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Frost Nyc Reviews

4.4 Rating 1,743 Reviews
86 %
of reviewers recommend Frost Nyc
4.4
Based on 1,743 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Read Frost Nyc Reviews
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Phone:

2127307879

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Anonymous
Anonymous  // 01/01/2019
My jewelry was fake
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Posted 6 years ago
Clean and sharp gold
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Posted 6 years ago
Received a man's bracelet in the mail that I decided I didn't like. Returned and received a full refund in a prompt manner.
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Posted 6 years ago
Wasn't exactly wat I ordered n broke a week later
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Posted 6 years ago
Greg, We have attempted to contact you a few times to resolve this issue for you. We would like to advise that we do offer life time maintenance on all of our products which means we will repair it for you at no additional cost. If you still wish for us to repair it feel free to contact us at 888-485-1061 and we will be more than happy to take care of this for you. Thank you, Sales Manager
Posted 6 years ago
I just want to say I had a great experience with you all love the jewelry it came in a timely manner and I like that it had to be signed on delivery I will most definitely be shopping with you all again thanks for the great experience
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Posted 6 years ago
Respect the product quality and the customer service.
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Posted 6 years ago
Thank you for calling me and check in ur products she nice lady and she well give u ur deal how u want not how they want it thank you frost nyc🙏🏻💯
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Posted 6 years ago
I order 8.55 mm 8 inches, they send 8.55 mm 9 inches... It is oversized to my wrist, but I found a way to make it look shorter by twisting the chain before wearing it.. It look much cooler with the chain effect more than flat chain.
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Posted 6 years ago
Great product! Sent it back and got it resized for no charge or hassle!
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Posted 6 years ago
Your product is excellent I will purchase again and tell a friend
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Posted 6 years ago
Purshased a chain & cross on 3/9/19 order # 24342. Was not satisfied & called & talked to Betty on3/15/19 to return for a refund. Sent back UPS 3/19/19 . My Chase credit card shows the charge of $205 still remains? I will call today to clear this charge. Thank you Pete Salerno
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Posted 6 years ago
I got exactly what I ordered and got it within a few days of ordering. The necklace I bought more than exceeded my expectations and will definitely be buying more in the future.
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Posted 6 years ago
Love everything on this website
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Posted 6 years ago
I love my piece and will be purchasing again thats for sure for sure
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Posted 6 years ago
Great affordable and quality products with staff who provide outstanding customer service! Very responsive to emails and telephone calls. *I’ve made a couple of purchases.
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Posted 6 years ago
I'm very happy with the bracelet that I purchase from Frost NYC. Customer service was very truthful with me everything they said they did, I really would like to thank Jada and customer serviceI will come back and buy from the company again as well as tell my friends about the company.
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Posted 6 years ago
I love the ring I purchased for my significant other it fits Perfect. I highly recommend Frost Nyc thank you very much 😊👌👍💜
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Posted 6 years ago
Everything was nice I love mi ring
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Posted 6 years ago
I paid off my necklace in less than 7 months, and it came in a decent timed manner after I finished paying for it, my overall opinion would have to be that this company is really looking out for its customers.!
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Posted 6 years ago
My neck is looking frosty, love my chain and so do the girls, highely recommend purchasing.
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Posted 6 years ago
Frost Nyc is rated 4.4 based on 1,743 reviews