Frost Nyc Reviews

4.4 Rating 1,711 Reviews
86 %
of reviewers recommend Frost Nyc
4.4
Based on 1,711 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Read Frost Nyc Reviews
Visit Website

Phone:

2127307879

Write Your review

Tell us how Frost Nyc made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Im from Cali and i recently purchased a solid franco 14k gold 3.1 mm 24 inch chain. FrostNyc makes great chains and im definitely going to upgrade to 6mm and another 2 inches.
Helpful Report
Posted 3 years ago
Very satisfied with quality and workmanship. You have very efficient customer service representatives, they all require a raise😀also like your Life Time Guarantee.
Helpful Report
Posted 3 years ago
excellent service.
Helpful Report
Posted 3 years ago
Good products at nice prices
Helpful Report
Posted 3 years ago
My chain took a little long to get to me but that was probably cause of COVID. Other then that I got nothing bad to say. 8/10
Helpful Report
Posted 3 years ago
My New jewelry spot
Helpful Report
Posted 3 years ago
Let me start by saying that I loved the ring. it was slightly different than pictured and the 14K stamp wasn't visible but the quality was good. The only issue was when I purchased it, I got a ship date but 3 days after the ship date, I never got confirmation that it had actually shipped. I chatted the company for tracking info and it wasn't until then that I was told the ring was actually out of stock and back ordered for another few weeks. They did offer $30 credit for the delay but I had to contact them 3 times for the credit to be issued and I didn't get the credit until almost 2 months after the order shipped.
Helpful Report
Posted 3 years ago
Everything was just as advertised. I even had to change my address a couple of times and they were just as friendly. I will purchase from them again.
Helpful Report
Posted 3 years ago
Good site great quality
Helpful Report
Posted 3 years ago
The pendant itself is good. My only issue is with the chain really, it is very poor quality. But since it wasn't the main order I don't really care that much about it although would have been nice to get a better chain nevertheless.
Helpful Report
Posted 3 years ago
Great products, but the service does take a bit to return any messages or concerns. However, being a respectable establishment will do that at times.
Helpful Report
Posted 3 years ago
Well it seems to be a very good chain so for i have it on my neck every day no change so for i am thinking of buying a another one soon
Helpful Report
Posted 3 years ago
Love the weight of the gold?
Helpful Report
Posted 3 years ago
Appreciated
Helpful Report
Posted 3 years ago
Frost NYC is 100! Great service fast shipping.
Helpful Report
Posted 3 years ago
My husband loves the Necklace and pendant I purchased for his birthday, It came a little late but I just got creative to make his birthday weekend longer. I plan on another purchase soon
Helpful Report
Posted 3 years ago
I love my gold chain and I preferred frost NYC to everyone I know
Helpful Report
Posted 3 years ago
Luv my necklace 💕
Helpful Report
Posted 3 years ago
Great shopping experience. Quality, fast shipping
Helpful Report
Posted 3 years ago
Purchased the 22” FIGARO 14k solid gold for my babe and it’s so beautiful! The quality of the chain is gorgeous and he looks so good wearing it. Holidays are coming up in a few months & will definitely shop! I’m sold on you!
Helpful Report
Posted 3 years ago
Frost Nyc is rated 4.4 based on 1,711 reviews