Login
Start Free Trial Are you a business?? Click Here

Fruugo.com Reviews

2.3 Rating 1,162 Reviews
32 %
of reviewers recommend Fruugo.com
Fruugo.com 1 star review on 17th February 2022
Nelson Canet
Fruugo.com 1 star review on 17th February 2022
Nelson Canet
Fruugo.com 1 star review on 17th February 2022
Nelson Canet
Fruugo.com 1 star review on 11th February 2022
Mr Slocombe
Fruugo.com 5 star review on 2nd February 2022
Aksana McDonald
Fruugo.com 1 star review on 25th January 2022
Benjamin
Fruugo.com 1 star review on 15th January 2022
Joseph Chiwara
52
Anonymous
Anonymous  // 01/01/2019
Litt treg leveranse. Men oppfølging fra selskapet vedr moms og toll har vært glimrende. Godt fornøyd.
Helpful Report
Posted 5 years ago
Each time i called fruugo, Georgia helped me very quickly and with patient. I want to thank her for her help. 👍❤️
Helpful Report
Posted 5 years ago
Georgia has been amazing, she got back to me immediately and answered all my questions in detail - 5 Star customer service Thank You
Helpful Report
Posted 5 years ago
I had a problem with a customs charge that was applied to my delivery but was contacted by Georgia who swiftly looked into the problem and resolved it to my satisfaction which was very impressive. Very happy with Georgia and the Fruugo customer service.
Helpful Report
Posted 5 years ago
I found the website awful to navigate after having an issue with an order. Decided to contact customer service directly and spoke with Georgia who was excellent. She was straight on to my issue and secured me a refund inside two days.
Helpful Report
Posted 5 years ago
I had an issue with my order, I contacted with customer service and they replayed asap. It made me feel more confident with the issue. 4 stars because they can do better of course .
Helpful Report
Posted 5 years ago
Customer service very effective. Thank you for your help.
Helpful Report
Posted 5 years ago
I would like to thank the fruugo technical support service. In response to emmu, I answered all the questions quickly and contacted the seller, 1 package was lost and a new product was sent to me as soon as possible. Thank you very much for your attention and friendliness.
Helpful Report
Posted 5 years ago
There was an error made in my recent order. I rang the Company and I spoke to Georgia Fruugo. She was very helpful and dealt with my query very efficiently. I was then contacted by Jason who resolved my issue. Many thanks.
Helpful Report
Posted 5 years ago
Rhon was great, he got all the info I needed & he was fast. So thank you very much.
Helpful Report
Posted 5 years ago
utrolig god service😊👍
Helpful Report
Posted 5 years ago
Emma was super helpul in resolving my issue. She made contact with the supplier and a refund notification was issued almost immediately
Helpful Report
Posted 5 years ago
Georgia's help was very quick and I am very satisfied how she handled it.
Helpful Report
Posted 5 years ago
Super impressed by the efficient service and response from Rhon. Highly responsive and makes follow up. Asks an important questions in ensuring query is addressed Rating her 10/10
Helpful Report
Posted 5 years ago
Paid for my order and never received it a month after! No response from supplier. No refund, so I've escalated the matter to paypal. At the very list, this company must get debarred from doing business though them!
Helpful Report
Posted 5 years ago
Never received my product even after they gave me an estimated time frame
Helpful Report
Posted 5 years ago
My order should have been delivered 11th of February. After trying to get in contact through email with no success I have commented on their fb where I got a response. Few days went by and I received a notification that my order has been refunded.
Helpful Report
Posted 5 years ago
never recieved my order after several emails telling me it would be delivered in a day or two. avoid avoid avoid
Helpful Report
Posted 5 years ago
I was put off by bad reviews after having placed my order.... but my product came to me within a reasonable time. No problem
Helpful Report
Posted 5 years ago
Same as everyone else. Ordered, got order confirmation, moneys taken and NO ORDER! no way to talk to anyone. Can a customer service advisor contact me please? Thanks - Severine Thirion
Helpful Report
Posted 5 years ago
Fruugo.com is rated 2.3 based on 1,162 reviews