“Garbage company - refund a nightmare - cancellation not possible - company itself has no accountability or care for its customers .. i never give reviews but this was terrible”
“Ordered item over three weeks ago. Three weeks ago my credit card was charged. Complained online. Fruugo responded saying it would be shipped soon. Sent tracking number that says item at airport over two weeks ago. Tracking number still says the same thing now. Seems like a scam, will contact credit card company tomorrow.”
“I bought or attempted to buy wallpaper from this site only to find out that their company is fake. I immediately called my bank and requested a cancellation, luckily my money was credited by to my account. In researching this site (fruugo.us) I saw that their contact info listed a phone number and a U.S. based Business Address. See uploaded photo for viewing. STAY AWAY FROM THIS SO-CALLED COMPANY and if you have been robbed, please spread the word.”
“Customer service???? A joke !!! It’s impossible to get through to customer service on the web site. You are are sent round in circles. Emails go unanswered. When you finally get someone on the phone it is scripted answers with no results.”
“I bought a sport shirt: Deportivo La Coruña
I paid the cost of the product and $19.76 CAD
then arrived but since I was not home I got a notification to pick it up at local post office but I have to pay extra $22.53
I always buy at eBay and NEVER occurred this, until now (In my FIRST and LAST purchase) in Fruugo”
“You guys don’t want to help the customers the only thing that you guys want is money money you are the terrible company ever order any more I’m not get the money that easy I need to work 12 hours over night To get some money”
“It seems like all reviews are American users purchasing gifts just a few days before holidays.. This isn't Amazon, it won't come within a couple days. It'll take a week or two. My order, which was a Garmin smart watch arrived two days before the given shipping date. Saved about $100 from its retail price. So Thank You sketchy named site!”
“In description of this product: https://www.fruugo.cz/fontana-v-mistnosti-fobuddha-pot-s-led-10782/p-32768397-68105922?language=cs&ac=croud&gclid=Cj0KCQiAyKrxBRDHARIsAKCzn8xjLeqNMSHsfYKntVuv0xtD8gWi-eZQLtnmv9e6PIpeKqym5xjKh80aAuJ_EALw_wcB I have read about silent water pump. Yes, it was silent.....for two days. Now, after two weeks it is terrible. Do not buy it!”
“Terrible company. I would definitely not order from them again. No reply from either their support team or the company that I bought the product from. Overall, awful service.”
“Ordered goods 2 months ago and never received it. after a lot of complaining to customer service, which is also bad, they send me a tracking link two months later. I can see on The tracking link that the parcel was accepted days ago. Meaning 2 months later they we‘re lying the whole time because the order was not even shipped. Just horrible experience.”
“Catastrophic customer service. Ordered from them a 100$ product. 4 weeks later, no product, no reply from support team.
My money is gone !!
DO NOT USE THIS SCAM WEB SITE !!!!!”
