FTD Flowers Reviews

Name: FTD Flowers
Address: 143 Mill Rock Road, Old Saybrook, Connecticut
Rating: 3.06

3.1 Rating 1,145 Reviews

49 %

of reviewers recommend FTD Flowers

Company Reviews

Metrics

Info

About FTD Flowers:

For more than 110 years, FTD has been your partner in giving with care, ease, and heartfelt meaning. We understand that your gift goes beyond the physical; it’s an expression of love and thoughtfulness. That’s why we treat every delivery as if it were for our own family, friends, or business partners, ensuring your emotions are conveyed with the highest respect and sincerity.

Our mission is to provide the finest quality, unwavering reliability, and a personal touch in every bouquet and gift. FTD flowers and gifts are expertly crafted, locally created, and hand-delivered, making your special moments truly memorable and your connections even stronger.

Visit Website

Phone:

800-736-3383

Write Your review

Tell us how FTD Flowers made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

FTD Flowers 1 star review on 21st May 2025

134

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rated 1 because no option for 0. Ordered Valentine's Day flowers for my wife THREE WEEKS ahead of time, yet nothing was delivered. Stated in order delivery to business office yet no delivery and no notice of attempted delivery a day later. Sent numerous emails to Customer "Service" only rec'd conflicting emails back; tried phoning several times but cannot get a live body on the phone. Don't do business with this uncaring incompetent company!”

Helpful Report

Posted 6 years ago

“Ordered 3 Valentine’s Day gifts on 2/6. I also paid additional to ensure that the gifts arrived before noon on Valentine’s Day. While 2 arrived on time (they were all going to the same person) the third item didn’t arrive. After tracking shipping (from the email) it said that item would be delivered by the end of the day on 2/15. I reached out to FTD several times and didn’t receive a response until I posted about this issue on Twitter.”

Helpful Report

Posted 6 years ago

“Placed and order with them for valentine's day. Paid $22.95 extra for delivery on valentine's day. NEVER received the flowers. Never received a call from them. Their website just tells me they will send me a status update when available. 24hr later. Still no update, still no flowers. Still no response from FTD.”

Helpful Report

Posted 6 years ago

“Order from them 2x. This time days before VD. No deliver.”

Helpful Report

Posted 6 years ago

“Vera Archer Good Morning. I ordered some flowersto be delivered the same day to a very close friend whose father had died earlier that day...Their website said it is same day delivery. I checked the timing to make sure this was still the case and was assured it would be fine ,however one hour after placing the order I got a telephone call to say the delivery company that you appear to use is closed on Saturdays!!!! This should be stated on their website!!! Mrs Vera Archer”

Helpful Report

Posted 8 years ago

FTD Flowers is rated 3.1 based on 1,145 reviews