FTD Flowers Reviews

Name: FTD Flowers
Address: 143 Mill Rock Road, Old Saybrook, Connecticut
Rating: 3.09

3.1 Rating 1,536 Reviews

50 %

of reviewers recommend FTD Flowers

Company Reviews

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About FTD Flowers:

For more than 110 years, FTD has been your partner in giving with care, ease, and heartfelt meaning. We understand that your gift goes beyond the physical; it’s an expression of love and thoughtfulness. That’s why we treat every delivery as if it were for our own family, friends, or business partners, ensuring your emotions are conveyed with the highest respect and sincerity.

Our mission is to provide the finest quality, unwavering reliability, and a personal touch in every bouquet and gift. FTD flowers and gifts are expertly crafted, locally created, and hand-delivered, making your special moments truly memorable and your connections even stronger.

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Phone:

800-736-3383

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FTD Flowers 1 star review on 21st May 2025

134

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great 👍 customer service and the quality of the product is outstanding”

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Posted 1 year ago

We're thrilled to hear you had a great experience with our customer service and that you found the quality of our products outstanding.

Posted 1 year ago

“My daughter loved the Birthday Cake flowers! Delivery was on time, great value for the price, and I'll be recommending FTD to my friends as a result.”

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Posted 1 year ago

We’re so pleased to hear that your daughter loved the Birthday Cake flowers and that the delivery met your expectations. We truly appreciate your recommendation!

Posted 1 year ago

“Beautiful arrangement, great service and better value than “flowers in box”. I’ve been a customer for years.”

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Posted 1 year ago

Thank you, John! We’re delighted to know that you found our arrangement beautiful and valued our service.

Posted 1 year ago

“This arrangement was beautiful and delivered as requested. Definitely recommend!”

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Posted 1 year ago

We're so glad to hear you loved the arrangement and that it arrived as planned!

Posted 1 year ago

“This arrangement was beautiful and delivered as requested. Definitely recommend!”

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Posted 1 year ago

We're thrilled to hear that the arrangement was beautiful and delivered on time.

Posted 1 year ago

“The flowers were beautiful once they arrived. However they were received a day later than I chose after being notified the night before the original day I asked for. Fortunately it wasn’t for a special delivery like a birthday or anniversary”

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Posted 1 year ago

A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

Posted 1 year ago

“recently ordered from FTD Flowers and had an outstanding experience! The customer service team was responsive, helpful, and ensured that my order was delivered on time. The flowers were beautiful, fresh, and exceeded my expectations. The price was reasonable, and the delivery process was seamless. I highly recommend FTD Flowers for their excellent service, quality products, and attention to detail. Five stars isn't enough - I'd give them ten stars if I could!”

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Posted 1 year ago

Thank you so much for your amazing review! We're overjoyed to hear that you had an outstanding experience with our customer service and that the flowers exceeded your expectations. Your recommendation truly means the world to us, and we can't wait to serve you again!

Posted 1 year ago

“Beautiful flowers…..great service”

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Posted 1 year ago

Thank you for your kind words! We’re delighted to hear that you loved the flowers and received great service. Your feedback brightens our day!

Posted 1 year ago

“It was very easy to order online. The flowers were beautiful and arrived the next day as promised. I would definitely recommend”

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Posted 1 year ago

Thank you for your wonderful feedback! We’re thrilled to hear that your order was easy and the flowers met your expectations. Your recommendation means a lot to us.

Posted 1 year ago

“Ordering was painless. The rose bush was a hit!”

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Posted 1 year ago

We appreciate you taking the time to post about your experience.

Posted 1 year ago

“Good service. Flowers delivered on time!”

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Posted 1 year ago

We appreciate you taking the time to post about your experience.

Posted 1 year ago

“Easy order process and beautiful arrangement. Thanks!”

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Posted 1 year ago

Thank you for taking the time to review your experience with our service.

Posted 1 year ago

“Great selection, great delivery service, beautiful flower everytime.”

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Posted 1 year ago

Thank you for taking the time to share your experience. We truly appreciate your feedback.

Posted 1 year ago

“Ease of selection and ordering.”

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Posted 1 year ago

Thank you for your feedback! We're glad to hear that you found the selection and ordering process easy. We appreciate your support and look forward to serving you again!

Posted 1 year ago

“Great experience with this FTD partner. This local florist prepared a beautiful and fragrant bouquet of pick roses, carnations, and greenery! The delivery was made on time and the delivery driver was a super nice person! Highly recommend flowers from FTD partner florists!”

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Posted 1 year ago

Thank you for taking the time to share your experience. We truly appreciate your feedback.

Posted 1 year ago

“Exactly what I'd ordered and the recipient loved them! Thank you!”

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Posted 1 year ago

We appreciate you taking the time to post about your experience.

Posted 1 year ago

“Good Service.”

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Posted 1 year ago

Thank you for taking the time to review your experience with our service.

Posted 1 year ago

“Good service.”

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Posted 1 year ago

We appreciate you taking the time to post about your experience.

Posted 1 year ago

“Based on the floral arrangement, I would have given a rating of 5, because they were beautiful! However, the difficulties with the delivery was frustrating.”

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Posted 1 year ago

“I told you at the time of my last order, I will never use FTD again. I discovered, almost immediately, that my delivery date got entered incorrectly. I notified Customer Service (what a misnomer) at once asking to correct the date. They said they couldn’t even though the flowers wouldn’t be sent for a week. That is ridiculous. I wasn’t trying to cancel the sale but just wanted to correct the delivery date. My flowers arrived a week later than the event. Whatever joy I would have felt had it been received as planned was dashed. I am therefore done with FTD and your affiliates despite years of being a loyal and active customer.”

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Posted 1 year ago

Thank you for your feedback and for taking the time to speak with us today. We appreciate the opportunity to resolve this matter.

Posted 1 year ago

FTD Flowers is rated 3.1 based on 1,536 reviews