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Furniture 123 Reviews

4.5 Rating 5,996 Reviews
87 %
of reviewers recommend Furniture 123
4.5
Based on 5,996 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
Greater than 73%
Customer Service
Communication Channels
Telephone, Email
Read Furniture 123 Reviews

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

Write Your review

Furniture 123 3 star review on 16th May 2025
Sola
Furniture 123 5 star review on 22nd March 2025
M Hughes
Furniture 123 5 star review on 5th February 2025
Cassie
Furniture 123 5 star review on 9th December 2024
Claire Cruickshank
Furniture 123 1 star review on 27th August 2024
Mary-Anne Gallo
Furniture 123 1 star review on 27th August 2024
Mary-Anne Gallo
Furniture 123 1 star review on 27th August 2024
Mary-Anne Gallo
549
Anonymous
Anonymous  // 01/01/2019
Good quality fast delivery brill Thankyou
Helpful Report
Posted 6 years ago
Quick delivery. Great quality. Love my new bed.
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Posted 6 years ago
Very pleased with the whole experience. The website was easy to use with lots of choice, I could pick what day I wanted my daughter’s bed to be delivered, I was kept updated, the delivery men were very pleasant and helpful, the bed was packaged extremely well, and the bed / mattresses were good quality and my husband was able to construct it quickly and easily. Will be returning to this website again when needing furniture in the future.
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Posted 6 years ago
Such an easy shopping experience. Bed was of great quality, flat pack as expected. Competitive pricing. Next day delivery And very friendly helpful delivery staff... 100% recommend!
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Posted 6 years ago
Very satisfied with the customer service and delivery and the bed only took 1.5 hours to build, record time I think
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Posted 6 years ago
Absolutely love the chair. Arrived really quickly and really easy to put together. I was worried as it is quite expensive but definitely worth the money.
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Posted 6 years ago
It was a Christmas gift for my son and he is very pleased with it as it was what he wanted.
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Posted 6 years ago
Really chuffed with my new ottoman. The quality and price were beyond my expectations. Also, it was delivered within 48 hours of order. Fantastic.
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Posted 6 years ago
Great quality for the price speedy delivery
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Posted 6 years ago
Great set of benches ! Easy to build . Great storage compartments.
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Posted 6 years ago
Really pleased with bedroom furniture. Easy to build and looks very smart. Good delivery
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Posted 6 years ago
Fast delivery and good delivery service. Only slight negative is they didn’t phone 30 mins before, I was in so it didn’t matter. What really stood out was the quality of the packaging, I have never seen any product so carefully and robustly packaged. Many of the high street brands could take advice from you. Excellent experience would not hesitate to you again or recommend.
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Posted 6 years ago
Fantastic service delivery and professionalism from start to finish. The very large TV unit is fantastic quality and great price. We are very pleased
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Posted 6 years ago
Product assembled look exactly as shown on the website. Delivery was as advertised eg on date, within time slot and the driver unasked, carried it in for me. All in all a great start Packaging was very good, and once unpacked all parts were there undamaged, along with an assembly instruction. After reading the instruction I arranged all the parts in the order I would use them, including screws and dowels, followed the instruction and within an hour had a new table. My son was our first visitor to see the table. All he said was "Like the table Dad where did you get it." Praise indeed. At these prices and this level of efficiency I have no hang ups about using this company again.
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Posted 6 years ago
No complaints. Kept me updated with order tracking. Transparent delivery information. Was called before delivery day by driver to give me a time frame for delivery, was punctual and driver was willing to accommodate my request to put the table I'd ordered where I wanted it. Table was exactly as expected, matched up to photos online. Be happy to order from site again. I was a bit apprehensive about ordering furniture online from UK to Ireland but decided to try it because similar tables in Irish stores were much more expensive.
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Posted 6 years ago
Bookshelf arrived promptly and all bits were present and correct.
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Posted 6 years ago
I intially had problems paying for the item I had chosen so I contacted them by phone. They were extremely helpful and took my order, this was Saturday and it could have been delivered Monday! However they arranged a day that was convenient for me. The delivery men were brilliant, brought the table into the house and checked all the packages to ensure it was correct. The table and chairs are perfect, it looks fantastic and exactly what I was expecting. The assembly instructions were straight forward and easy to follow and was done in a couple of hours. I would definitely use again and have already been recommending to friends.
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Posted 6 years ago
Great price , speedy delivery , good communication .
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Posted 6 years ago
Needed a bed frame. Came next day after ordering. Really happy with it - looks luxurious. Thank you.
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Posted 6 years ago
Couldn't be happier , ordered, got delivery date Excellent quality , I had seen the same item in next for nearly double the price 👍
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Posted 6 years ago
Furniture 123 is rated 4.5 based on 5,996 reviews