Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,941 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service, so quick and easy. Great product. Easy delivery.”

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Posted 5 years ago

“Very happy with my purchase from this company. Website easy to use. Items purchased, Lexi 3 drawer chest and 2 bedside tables delivered when expected. Easy to follow build instructions and end result.....love,love, love.”

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Posted 5 years ago

“Very good service throughout.”

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Posted 5 years ago

“Lovely furniture.. well built. Perfect for our living room. Easy to order and delivery quick. Would love to know if you do a sideboard to match. Thanks”

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Posted 5 years ago

“Excellent service from start to finish, delivery drivers were very helpful and professional. Beds took longer than instruction mention. But once up they look amazing”

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Posted 5 years ago

“Had a great service from Furniture 123. The TV stand looks fantastic, I am really happy with the quality and it arrived the next day as promised”

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Posted 5 years ago

“Great bed looks lovely up”

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Posted 5 years ago

“Excellent quality and service on 3 bar stools. Delivered within 3 days.”

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Posted 5 years ago

“Quick delivery. Good communication. Tables packed well Very happy. They are good sturdy tables at a good price.”

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Posted 5 years ago

“Fast delivery . Very well made . Exactly like the photos”

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Posted 5 years ago

“Very good quality, and easy to build, excellent price for what it is. Delivery kept you updated throughout the day. Would recommend.”

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Posted 5 years ago

“Excellent service and communication from Furniture 123. The TV unit was delivered during agreed time slot and is great quality.”

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Posted 5 years ago

“Really pleased with the service from Furniture 123. The quality of products is excellent, as are the prices.”

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Posted 5 years ago

“it looks great 👍”

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Posted 5 years ago

“Beautiful furniture looks a lot more expensive than it was. The chairs and bench are so comfortable and delivery was super quick, so pleased. Thank you :-)”

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Posted 5 years ago

“Great price.Love my console,exactly how it was described and boxed very well.Prompt delivery.Would definitely order from them again”

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Posted 5 years ago

“Great service, stress free delivery.”

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Posted 5 years ago

“Quick delivery, good communication, lovely sofa.”

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Posted 5 years ago

“Lovely furniture would definitely recommend”

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Posted 5 years ago

“Greatly priced item and delivery men helped me check it to make sure it was ok instead of leaving it and rushing off. Local guys too so I wouldn't have been waiting for the next scheduled van in my area (like some rivals!) If any issues. There weren't though, the item is lovely!”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,941 reviews