Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 6,000 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 6,000 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Telephone, Email

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service kept me in the loop re delivery Still to unpack my package But happy with everything up to now! Half of my order was out of stock but they are keeping me up to date with delivery! Will use them again and defiantly recommend them! Infact I already have!”

Helpful Report

Posted 3 months ago

“Lovely bed well worth the money and the driver's came and went the extra mile, they put the bed together and took all the rubbish away.It well worth paying the extra for them to put it together has it takes all the stress away.Will definitely be ordering again from this company thank you.”

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Posted 3 months ago

“great service door mirror damaged when delivered and was quickly replaced by them”

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Posted 3 months ago

“I had a problem with my item and they resolved the issue without any hassles”

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Posted 3 months ago

“I really want to sing your praises, your service is second to none, it was so easy to order and the delivery was very quick, your customer service was excellent, I will certainly use Furniture 123 in future, great service, great value for money and great products, in a nutshell GREAT, thankyou so much, Regards Pam.”

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Posted 3 months ago

“Happy with the product, quick delivery”

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Posted 4 months ago

“We were looking for a sofa which would be delivered next day, and the sofa was delivered the next day. The courier guys were friendly - despite it barely being 7am! Emails about delivery were very clear to the point of being slightly unnerving. 6.50am is a very unwelcome alarm call, but at least we were very well warned! The sofa itself is just what we wanted and exactly as pictured on the site. I can imagine returns not being easy as we were warned about keeping the original packaging, which is nigh-on impossible if you want to get the sofa out of it! There also wasn't any paperwork with the sofa. At the time of writing we're not looking to return it so for us this was a smooth, stress-free transaction.”

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Posted 4 months ago

“Excellent from start to finish. Quality product delivered promptly in good order and well packaged. Thank you 5 stars from me.”

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Posted 4 months ago

“this company is good very quick at responding and replacing items would recommend them to friends and family on y”

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Posted 4 months ago

“Third time I've used this company. Console table is excellent value, and was delivered quickly.”

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Posted 4 months ago

“This is the 3rd set of theses draws we have had, my daughter had 2 and they were so amazing I had one for myself Stylish and very sturdy so so happy with them Quality is excellent”

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Posted 4 months ago

“Excellent communication, arrived on time.”

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Posted 4 months ago

“Beautiful furniture. Well made and partly ess led which made it so simple to put together. Quality was excellent”

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Posted 4 months ago

“Brilliant service”

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Posted 4 months ago

“Excellent service and such good quality. Very pleased with the table and chairs & delivery spot on time. Cannot recommend highly enough”

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Posted 5 months ago

“Sent replacement door fast and delivered on the day i wanted good price”

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Posted 5 months ago

“We had a couple of issues with a coffee table that lifts open. After speaking to the team they immediately sent us out another which is fine. It arrived in a couple of days .The driver was courteous and kind and we were notified every step of the way. Thank you so much for the helpful and caring way that you dealt with us. The furniture from this company is top class and well made.”

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Posted 5 months ago

“This is the best buy of my 2025. The sofa is neatly crafted and surpassed my expectations. Am one happy buyer”

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Posted 5 months ago

“Bookcase looks fab - really well made and a lovely design!”

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Posted 5 months ago

“Had issues with delivery, informed Furniture 123 about it and another sofa was dispatched almost immediately and delivered.”

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Posted 6 months ago

Furniture 123 is rated 4.5 based on 6,000 reviews