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Furniture 123 Reviews

4.5 Rating 5,808 Reviews
87 %
of reviewers recommend Furniture 123
Company Reviews Questions Metrics Info
4.5
Based on 5,808 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Furniture 123 Reviews

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Ana Dias
Unverified Reviewer
“Amazing quality! I am very pleased with my purchase and in general with the service in general. I would definitely recommend Furniture 123 to family and friends!”
Helpful Report
Posted 6 months ago
Anonymous
Unverified Reviewer
“Had faulty runners , and sent very quick very happy x”
Helpful Report
Posted 6 months ago
Anonymous
Verified Reviewer
“Love the product. Had small problems dealt with straight away. Would recommend to friends and family. First class. Thanks”
Helpful Report
Posted 6 months ago
Anonymous
Unverified Reviewer
“Very good service and very good quality”
Helpful Report
Posted 6 months ago
Anonymous
Unverified Reviewer
“All delivered fine neighbour took the delivery, footstool is great, sturdy and looks the part”
Helpful Report
Posted 6 months ago
Corrine
Unverified Reviewer
“They were easy to deal with and understanding. Fast to reply and sorted things out straight away. Its so nice to deal with an honest reliable company that you can trust.”
Helpful Report
Posted 7 months ago
Pigstrotter
Verified Reviewer
“Great price and fast service. Unlike previous reviews I found that assembly was quite straightforward if time consuming. Veryhappy with finished furniture”
Helpful Report
Posted 7 months ago
Anonymous
Verified Reviewer
“Great product competitively priced, service and after sales service faultless.”
Helpful Report
Posted 7 months ago
Dawn
Verified Reviewer
“We are absolutely thrilled with the chair, its gorgeous and so well made. The customer service were brilliant, and so were the delivery service I would highly recommend this company.”
Furniture 123 5 star review on 1st October 2023
Helpful Report
Posted 7 months ago
Anonymous
Unverified Reviewer
“All great can not fault anything thank u x”
Helpful Report
Posted 7 months ago
Mark & Laura
Unverified Reviewer
“Item was damaged very help and exchange no problem”
Helpful Report
Posted 8 months ago
Majid
Unverified Reviewer
“Excellent customer service, fast delivery, good price everything is good many thanks from you 👍”
Helpful Report
Posted 8 months ago
Anonymous
Unverified Reviewer
“Processed return /refund very quickly”
Helpful Report
Posted 8 months ago
Anonymous
Unverified Reviewer
“Good quality furniture at good price's, delivery company (the lady driver) went above and beyond with my order. Would definitely recommend using Furniture 123”
Helpful Report
Posted 8 months ago
Jackiebresid
Unverified Reviewer
“Part on bed broke. Contacted company and a new part was sent out in days. Fast efficient service”
Helpful Report
Posted 8 months ago
Anonymous
Unverified Reviewer
“Excellent purchase. Armchair arrived very quickly in excellent condition, well packaged and great communication. Delivery team were helpful and polite also with good communication.”
Helpful Report
Posted 8 months ago
Chiman
Unverified Reviewer
“Excellent customer service and quick response.”
Helpful Report
Posted 8 months ago
Anonymous
Unverified Reviewer
“The first one was damaged by delivery service, on contacting the company it was returned and a replacement supplied.”
Helpful Report
Posted 9 months ago
Anonymous
Unverified Reviewer
“Helpful staff, reliable service and good prices”
Helpful Report
Posted 9 months ago
Anonymous
Unverified Reviewer
“Arrived on time, really pleased with the table great size for a smaller room but will extend when needed .”
Furniture 123 5 star review on 6th August 2023
Helpful Report
Posted 9 months ago
Furniture 123 is rated 4.5 based on 5,808 reviews
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