Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 6,000 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 6,000 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Telephone, Email

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love my new bed!”

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Posted 9 months ago

“Am absolutely delighted with my swivel chair ,it’s comfortable in my snuggle room .”

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Posted 9 months ago

“Prompt response from customer services ,very helpful.Product as expected Dr Sayed.”

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Posted 9 months ago

“Excellent service great customer service great quality stools”

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Posted 9 months ago

“good value comfortable chair and excellent delivery”

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Posted 10 months ago

“Furniture 123 is a very spontaneous with their customer care . The brand product I bought is very durable and I love it”

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Posted 10 months ago

“Great service delivered with 3 days of order. Delivery people were lovely placed items in the correct rooms. King size bed Maddox ottoman bed lovely quality instruction to build a bit backward but we managed”

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Posted 10 months ago

“Fantastic furnitures and resolve any problems so quick! Thank you :)”

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Posted 10 months ago

“I’m happy with the purchase, customer service were excellent especially the technical team as I’ve had issues with the first item I purchased but they sent me a replacement. Very quick dispatch as well. Thank you”

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Posted 10 months ago

“I am very happy with my sofa look lovely in the room and the service from the drivers and customer service was brilliant! What I will say is the bracket under the sofa that clips them together isn't the best as its flimsy and not strong enough for the sofa.”

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Posted 11 months ago

“I am delighted with my chest of drawers for my bedroom, and two matching bedside tables. There have been lots of compliments too. We were looking to buy similar furniture from a High Street retailer but the product range didn't fulfil our needs. I especially wanted the marble top that came with the other retailer's products. Instead, I ordered similar products from Furniture 123. Admittedly, these are not made of wood, and they have an imitation marble top, but this is reflected in the price. We received the items very quickly. The delivery team were professional and courteous. And the items are superb quality at a quarter of the price we would have paid elsewhere. Assembly instructions were clear and the pieces are sturdy and well made. They look fabulous in our bedroom and complement our navy bedstead and anthracite grey fitted wardrobes. Ver pleased with the quality, value, and service.”

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Posted 11 months ago

“The barstools that I purchased were absolutely gorgeous ,the quality is fabulous, I got them on next day delivery and had no problems receiving them”

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Posted 11 months ago

“Faultless.”

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Posted 11 months ago

“Ease of ordering. Delivery updates very very well packed no scratches or any damage. Will be ordering the human one next month..”

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Posted 11 months ago

“I bought 2 kitchen chairs . They look real nice at my table.they arrived very quickly, the instructions were easy to follow, I received e.mails regularly also telling me what was happening which I liked, very happy, thanks,”

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Posted 11 months ago

“I was a bit worried about some of the reviews on delivery so rang f123 and spoke ed, a lovely man who gave me confidence to book my bedroom furniture. Couldn’t believe it when 2 day later my furniture turned up !! Hubby has only opened the bedside table and lots pieces to put together but the quality looks good and can’t wait for them to be completed! Thank you ed, will be ordering the dressing table at a later date !”

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Posted 11 months ago

“Excellent service from ordering to delivery. Will recommend to others.”

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Posted 11 months ago

“Ordered at 8pm and arrived the next day at 1pm. Oak Stools are of beautiful quality, really sturdy too. I wouldn’t hesitate to recommend!”

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Posted 1 year ago

“Dressing table was exactly as pictured. Lots of pieces but went together very precisely. Instructions were easy to follow. Very happy”

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Posted 1 year ago

“All very easy. Lovely customer service when I had to check payment issue due to my bank. Great looking office chair. Delivered on requested date. Easy to put together.”

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Posted 1 year ago

Furniture 123 is rated 4.5 based on 6,000 reviews