Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,940 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,940 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The easiest flat pack I've ever put together! Great quality product with easy to follow instructions”

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Posted 9 months ago

“Very impressed with the quality and very easy to assemble, definitely recommend.”

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Posted 9 months ago

“Well packed and cared delivery! Happy with the side table looks lovely well made and strong. Thanks”

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Posted 9 months ago

“Great customer service”

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Posted 9 months ago

“Beautiful bed! Friendly delivery guys! On time! Perfect x”

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Posted 9 months ago

“Excellent Service from purchasing to the delivery!”

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Posted 9 months ago

“I had a problem with a unit and they dealt with the issue and solved it quickly”

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Posted 10 months ago

“Order arrived next day, was packaged well and love the product. Quality is excellent. Am very happy with the service and the product.”

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Posted 10 months ago

“Very quick delivery , and easy to build. There was a small scuff on the front panel ,but was already built before I noticed it”

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Posted 10 months ago

“Easy to order , speedy delivery, good quality”

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Posted 10 months ago

“The delivery person was very polite and helpful”

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Posted 10 months ago

“Excellent service from ordering online to delivery. I would definitely order again from this company.”

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Posted 10 months ago

“nice products and quick delivery”

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Posted 10 months ago

“Exceptional service, delivery was super fast and item quality was excellent. Highly recommend this online shop.”

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Posted 10 months ago

“Looking very fabulous and modern. A unique peice of console table that fits perfectly in my home.”

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Posted 10 months ago

“lovely suite, fast and professional service”

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Posted 11 months ago

“Amazing service, I will be shopping again with you in the future xx”

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Posted 11 months ago

“Perfect furniture match with our existing bedroom furniture. People solved problems when had to return damaged in transit package. Polite staff willing to sort speedily. Very good service & would use again.”

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Posted 11 months ago

“Great service from ordering to receiving goods even when the goods arrived damaged the customer service was excellent as they sent a replacement which I received without any problems and I am happy with the quality of the product and the customer service.”

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Posted 1 year ago

“Excellent purchase and super fast delivery! Chairs are perfect and all in great condition.”

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Posted 1 year ago

Furniture 123 is rated 4.5 based on 5,940 reviews