Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,956 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,956 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a problem with a unit and they dealt with the issue and solved it quickly”

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Posted 1 year ago

“Order arrived next day, was packaged well and love the product. Quality is excellent. Am very happy with the service and the product.”

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Posted 1 year ago

“Very quick delivery , and easy to build. There was a small scuff on the front panel ,but was already built before I noticed it”

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Posted 1 year ago

“Easy to order , speedy delivery, good quality”

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Posted 1 year ago

“The delivery person was very polite and helpful”

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Posted 1 year ago

“Excellent service from ordering online to delivery. I would definitely order again from this company.”

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Posted 1 year ago

“nice products and quick delivery”

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Posted 1 year ago

“Exceptional service, delivery was super fast and item quality was excellent. Highly recommend this online shop.”

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Posted 1 year ago

“Looking very fabulous and modern. A unique peice of console table that fits perfectly in my home.”

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Posted 1 year ago

“lovely suite, fast and professional service”

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Posted 1 year ago

“Amazing service, I will be shopping again with you in the future xx”

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Posted 1 year ago

“Perfect furniture match with our existing bedroom furniture. People solved problems when had to return damaged in transit package. Polite staff willing to sort speedily. Very good service & would use again.”

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Posted 1 year ago

“Great service from ordering to receiving goods even when the goods arrived damaged the customer service was excellent as they sent a replacement which I received without any problems and I am happy with the quality of the product and the customer service.”

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Posted 1 year ago

“Excellent purchase and super fast delivery! Chairs are perfect and all in great condition.”

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Posted 1 year ago

“Very happy with the service especially the delivery guys. They were lovely!”

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Posted 1 year ago

“absolutely first class thank you”

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Posted 1 year ago

“Chests of drawers delivered on time. Very pleased with them now my husband has got round to assembling them!”

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Posted 1 year ago

“So helpful”

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Posted 1 year ago

“Good quality … very pleased”

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Posted 1 year ago

“Great service from start to finish”

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Posted 1 year ago

Furniture 123 is rated 4.5 based on 5,956 reviews