Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 6,000 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 6,000 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Telephone, Email

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent desk chair, great service.”

Helpful Report

Posted 1 year ago

“Very good value for the money and great customer service”

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Posted 1 year ago

“Excellent service, had issue with missing part of Furniture - this was resolved immediately and new order despatched within the day. Great customer service”

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Posted 1 year ago

“Sent for a fabric sample for an ottoman on the Sunday to match a bed I had .I received it on the Wednesday ordered the ottoman on Thursday and received it Friday morning . Excellent customer service and the ottoman is fabulous. I’m a hard person to please but service was outstanding in this instance”

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Posted 1 year ago

“Delivery was on time and the bed I bought is absolutely stunning! I had an issue with one of the pieces being broken on delivery and customer service were on the ball and they sent a new piece within a week of receiving the bed. All very quick and excellent customer service.”

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Posted 1 year ago

“Amazing customer service! The top surface of our coffee table was damaged, they sent another one for free and super fast! The quality is good!”

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Posted 1 year ago

“Fabulous sofa. Such great service”

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Posted 1 year ago

“I returned a item, customer service was brilliant, refunded straight away ,would shop again thanks”

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Posted 1 year ago

“Whitewashed oak wide chest of drawers Lovely piece of furniture..looks good in my bedroom…excellent price..have seen similar at twice the price”

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Posted 1 year ago

“I bought a chair & footstool, arrived quickly and just as described. Self assembled within 30 mins, and I am now sitting in comfort typing this. Thankyou furniture123 :)”

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Posted 1 year ago

“Happy with the Company, recommended 👌”

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Posted 1 year ago

“Omg I ordered velvet orange sofas and they are better than i expected. All fine with delivery I asked for a certain date n it was no trouble”

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Posted 1 year ago

“Resolved my query promptly!!”

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Posted 1 year ago

“Furniture123 are absolutely amazing. Nothing is too much trouble for their staff/team members , Customer service is first class and their products are exactly as described . I purchased the Payton 4 & 2 seater sofas , I am now saving to get the lovechild and matching pouffe, this company is very highly recommended A*****”

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Posted 1 year ago

“My snuggle chair was delivered on time and the delivery guys were helpful and waited whilst I unpacked it and checked the item was correct. The chair is wonderful, lovely colour and looks great in my lounge as extra seating.”

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Posted 1 year ago

“Very nice fire and fireplace,,very well packaged good service all round”

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Posted 1 year ago

“Perfect product once again”

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Posted 1 year ago

“Amazing service and quick delivery. Product was as described.”

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Posted 1 year ago

“Matched my navy wardrobes and packed really well, no marks or scratches. It took a bit of time to assemble but that’s why the price is so reasonable. Better quality than Sharps!!!”

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Posted 1 year ago

“I am so happy with this beautiful high quality Lexi high gloss chest of drawers from furniture 123 and delivery and customer support were excellent. I bought a separate mirror and added to it and it looks beautiful. I will definitely buy from them again and the price is great too !”

Helpful Report

Posted 1 year ago

Furniture 123 is rated 4.5 based on 6,000 reviews