Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 6,009 Reviews

88 %

of reviewers recommend Furniture 123

4.5

Based on 6,009 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Telephone, Email

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality bed and bench at a reasonable price. Fast delivery. Earlier that said. Happy with products and communication. Would definitely recommend.”

Helpful Report

Posted 5 years ago

“Was rather worried about putting wardrobe and chest of drawers together after reading the reviews. My husband has severe dyslexia and is 71 years young. It took him 7 hours to do both, without any help by looking at the diagrams. Sturdy,good looking and do the job. The only thing that let's it down is that wardrobe doors are impossible to adjust to get level . Base of drawers had a fairly large patch that was sustained. Luckily I'm an artist,so have painted to match! Value for money all in all.”

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Posted 5 years ago

“Excellent service delivered on time. Informed at every stage of delivery and most of all a beautiful light for my lounge”

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Posted 5 years ago

“I cannot begin to express how TERRIBLE this service is!!! My order was supposed to arrive before Christmas (I paid extra for fast delivery) the arrival date has now changed 4 times and it's nearing February and still not arrived and doesn't look like it will arrive any time soon. This is by far the worst experience I've ever had with a company!”

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Posted 5 years ago

“I ordered before I read the reviews which then worried me because of the bad ones but I was wrong.. I ordered on Monday and they arrived on Wednesday as it said it would. Didn’t take me and my boyfriend long at all to assemble. They are quite small but I did already know that from the measurements. The wood did split in a few places because of the knots but was able to hide it. They look lovey.”

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Posted 5 years ago

“Bought some dining chairs, they’re perfect and just like the pics! Very happy :)”

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Posted 5 years ago

“Be aware sell faulty beds order single bed nothing the size of a single bed off sizes made at home think would not respond poor customer service would not refund had to open a case with Paypal to get refund poor quality of manufacturing”

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Posted 5 years ago

“Excellent delivery servise, items wardrobe and desk packed excellent no issues, both items have a beautiful polish finish well made highley recommend”

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Posted 5 years ago

“Product as expected, exact colour , prompt delivery and good information. Very happy with my purchase and easy process.”

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Posted 5 years ago

“Lovely furniture.”

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Posted 5 years ago

“Lovely desk arrived really quick and very good quality thank you”

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Posted 5 years ago

“Great service and kept well informed throughout The delivery driver was really great. Very pleased”

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Posted 5 years ago

“beautiful piece of furniture looks stunning. Only complaint was a faulty magnetic door bolt where plastic edge was missing. Now written for a replacement”

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Posted 5 years ago

“Absolutely amazing product and great delivery service. 10/10 in all aspects!”

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Posted 5 years ago

“We love our new furry ottoman and fits loads inside - great quality product,”

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Posted 5 years ago

“We ordered a grey cabin bed for our son to maximise space in the box room of our home. The shelving unit at the end was removable as it is feee standing. As the bed is positioned close to two walls we have used the shelving unit as his tv/gaming unit. The bed and shelving/drawers are sturdy and good quality. The pull out desk is a real bonus too. The delivery was great, we were well Informed of date and time and the item was delivered following all social Distancing guidelines. The only thing I would suggest is that labelling the boxes would have helped. We weren’t sure which box had which item in and having labelled boxes would have been beneficial for building the bed. There were also a few little areas where the paint finish isn’t perfect on the bed, however it’s no where visible so we carried on building. Overall my son is very happy with his new bed and I love that there is storage room underneath, the kids could even make a den under there.”

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Posted 5 years ago

“We bought an excellent product we love. Delivery was perfect and so quick. Thank you Furniture 123, we will buy again.”

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Posted 5 years ago

“Assembly was easy and design is beautiful, however within just one week one of the supports glued to the table detached.”

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Posted 5 years ago

“My tv unit is fantastic. Overall great service.”

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Posted 5 years ago

“Do not use this company. I have received damaged goods and still not resolved After sales service is diabolical. Would strongly recommend you DO NOT use this company”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 6,009 reviews