Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 6,009 Reviews

88 %

of reviewers recommend Furniture 123

4.5

Based on 6,009 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Telephone, Email

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a new door, arrived 2 days later lots of messages from the courier and emails from company keeping me up to date. Item is great quality, would definitely recommend and use again! Thanks”

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Posted 3 months ago

“Quick delivery of new bed. Kept informed of delivery time and helpful delivery team. Happy with my purchase”

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Posted 3 months ago

“Excellent compay to deal with. Delivery of bed was on time and drivers called twice with arrival times, also polite and friendly. Bed was easy to assemble and looks great. Will definitely be ordering from this company in the future.”

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Posted 3 months ago

“Easy to order and it arrived when they said it would. Great price compared to other places we checked. Will definitely use again 👍”

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Posted 3 months ago

“First door arrived damaged, no quibble replacement very efficient, delivered quickly so kept job close on schedule. Disappointed that the original door could not be returned and recycled by manufacturer (help save the planet!!) Door quality OK for the price, but some of the beading profiles showed signs of bruising/knocks. Overall happy with purchase.”

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Posted 3 months ago

“Nice items, easy to build - pieces were well labelled, DPD delivery meant I was kept nicely updated on when my delivery was due.”

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Posted 3 months ago

“Excellent aftercare service would highly recommend”

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Posted 4 months ago

“Great products, great service, and great follow up. So refreshing to deal with a company that really does care about it's customers. Can highly recommend.”

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Posted 4 months ago

“Excellent service very fast delivery love my new sofa and cuddle chair”

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Posted 4 months ago

“Excellent after sales service very quick and hassle free a small issue with my sofa was quickly sorted out”

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Posted 4 months ago

“Delivery service was very accommodating”

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Posted 4 months ago

“Ordered 5x doors to be delivered on 19 feb waited all day no doors ! When are they being delivered”

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Posted 5 months ago

“Excellent service kept me in the loop re delivery Still to unpack my package But happy with everything up to now! Half of my order was out of stock but they are keeping me up to date with delivery! Will use them again and defiantly recommend them! Infact I already have!”

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Posted 5 months ago

“Lovely bed well worth the money and the driver's came and went the extra mile, they put the bed together and took all the rubbish away.It well worth paying the extra for them to put it together has it takes all the stress away.Will definitely be ordering again from this company thank you.”

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Posted 5 months ago

“great service door mirror damaged when delivered and was quickly replaced by them”

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Posted 5 months ago

“Overall I was very happy with my experience. The bed i ordered is good quality and as it was in the pictures. I needed to change the delivery date which your customer service was happy to help with. However, I wanted to share that I was disappointed with the delivery service. The cost of delivery was expensive and would have expected them to carry the bed to the bedroom as the parcels were very heavy. However they just left them in my hallway. ”

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Posted 5 months ago

“I had a problem with my item and they resolved the issue without any hassles”

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Posted 5 months ago

“I really want to sing your praises, your service is second to none, it was so easy to order and the delivery was very quick, your customer service was excellent, I will certainly use Furniture 123 in future, great service, great value for money and great products, in a nutshell GREAT, thankyou so much, Regards Pam.”

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Posted 6 months ago

“Gave us a 15 minute warning of arrival and then refused to wait for us to get back to the house. Told them we would be 2 minutes as just around the corner but they said no waiting and have left the bed outside the front door. Leaving very heavy items to be brought in my a pregnant woman. This is if the items are still there. Will be expecting a refund asap. Terrible service. We expected a refund”

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Posted 6 months ago

“Happy with the product, quick delivery”

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Posted 6 months ago

Furniture 123 is rated 4.5 based on 6,009 reviews