Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,970 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,970 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service at a good price. Would definitely recommend.”

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Posted 5 years ago

“Regular updates, and efficient delivery. Goods were well packaged”

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Posted 5 years ago

“We are very pleased with the light fitting which I purchased from you. Easy to put up but you need a little patience to put all the bits on. No problems with delivery or packaging. Thankyou”

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Posted 5 years ago

“My order arrived very quickly (before expected date) . My bench and planters are well built and it only needed 4 screws to secure the seat in place as the planters were already built. This will be a firm favourite inmy garden for many years to come.”

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Posted 5 years ago

“Can't fault the delivery or product, would recommend. Communication was good but did not get a phone call on the day.”

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Posted 5 years ago

“Great service , speedy delivery. Really easy to build and really good quality, packed very well. Would recommend, I will be ordering again.”

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Posted 5 years ago

“Fast delivery drivers contacted me and delivered on time excellent service”

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Posted 5 years ago

“We ordered the bed and it was delivered rapidly and on time. It looks as on the photos and our child is delighted with it! Dad took quite a while to put it all together but he should have expected that!!”

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Posted 5 years ago

“Good product and price. Communication good. Faultless delivery on day arranged.”

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Posted 6 years ago

“Lovely good quality tv unit. Speedy delivery!”

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Posted 6 years ago

“Lovely bed good quality too. instuctions were easy to follow which helps, does take all day to put together though with 2 people but worth it in the end.”

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Posted 6 years ago

“Quick Delivery great price beautiful bed”

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Posted 6 years ago

“Console table is a good quality, very affordable, and delivery was quick.”

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Posted 6 years ago

“I’m so pleased with it it looks amazing in my lounge and finished it off perfect. Arrived on time and was kept updated with delivery and times. Great service, it really makes a difference when a company get it right.”

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Posted 6 years ago

“very speedy delivery and great price! great purchase! would definitely recommend 😁 happy and satisfied customer”

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Posted 6 years ago

“I just purchased the Sky White Bunk Bed - unbeatable price great quality and superb service from purchase to delivery a few days later - highly recommended this company!”

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Posted 6 years ago

“Table was good value for money and easy to assemble. promptly delivered. Would recommend this company”

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Posted 6 years ago

“My bed arrived on time.. the driver called to say they were nearly at mine ... he arrived about 10mins later ... all the bed components were in the boxes along with instructions to make the bed ... the bed went together quite easily and it looks gorgeous and is very comfy .... I am extremely happy with it .. so much so ... that my daughter will order her bed from furniture 123 in the next couple of months”

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Posted 6 years ago

“Website good easy to navigate with details of items, the bedside drawers are exactly what my daughter wanted for her new home! Delivery was quick, communication good and the quality is fantastic for decent price! Would recommend and use again thank you”

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Posted 6 years ago

“Excellent products”

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Posted 6 years ago

Furniture 123 is rated 4.5 based on 5,970 reviews