Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,941 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with our purchase of mid sleeper bed with desk and chest of drawers. Great quality and price”

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Posted 5 years ago

“Delivery as expected,very good.goods perfectly packed and very well made”

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Posted 5 years ago

“Was very fast delivery and the delivery men was very nice. The trundle bed was very sturdy and easy 2 pull out and put back my girls said it was very comfortable as well. I was very happy with this purchase that I’m going 2 order another one for my sons, very happy customer thank you xx”

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Posted 5 years ago

“Delivery was bang on time, price was hard to beat and the furniture is superb quality. Why not give them a go?”

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Posted 5 years ago

“Delivered within 24 hours of ordering, fantastic quality and great price. I have a very happy little boy”

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Posted 5 years ago

“I was happy with the delivery on time. My son built the TV unit for me it is lovely. It is solid”

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Posted 5 years ago

“123 delivered my furniture fast and quickly , and changed my delivery date again to suit my working hours The cabinet is beautiful and really good quality Would Most definitely buy again Amanda x”

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Posted 5 years ago

“Item delivered with no problems and kept up to date with tracking info. The bed is of good quality and my daughter loves it.”

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Posted 5 years ago

“Love the bed, it’s really good quality, nice and study. Good communication around delivery, would defo buy from here again”

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Posted 5 years ago

“Super quick delivery, amazing quality, so sturdy! The material is great quality, and best price I had found for similar bed, the material is lovely and good finish Shopped about for ages and glad I bought through here, Also good communication through shipping, with time slot given.”

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Posted 5 years ago

“Delivery was very fast, item was better than described!! Very happy, looks way more expensive than it was.”

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Posted 5 years ago

“I was very happy with the chest of drawer's arrived in 3 days everything was complete nothing scratched or broken, for the price under £100 postage included,it is solid but i did use my own wood glue in the raw plug fixings , i would use furniture 123 again i priced up second drawer and they would have cost more for the same size”

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Posted 5 years ago

“Very good service from order to final delivery. Kept in touch throughout delivery journey and professional service.”

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Posted 5 years ago

“Very surprised how well packed all 4 boxes were. Once I got my head round the instructions, all the items were clearly numbered and was easy enough to put together. The only thing was a packet of screws missing for the drawer runners, My son loves his new bed. Makes a change him wanting to go to bed!”

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Posted 5 years ago

“really good communication, great product, would use again”

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Posted 5 years ago

“Brilliant service, super fast delivery”

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Posted 5 years ago

“On time quality stuff would recommend”

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Posted 5 years ago

“great range of products online, super fast delivery and I am really happy with the quality of goods received.”

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Posted 5 years ago

“Delivery was quick. The delivery guy was great. Product is brilliant. Would definalty recommend and use again.”

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Posted 5 years ago

“Amazing service came the next day got bunk beds single at top double at the bottom my boys are over then moon amazing quality, delivery drivers very friendly and helpful all in all very happy”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,941 reviews