Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,970 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,970 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best packaging I've ever seen, bedside tables were in perfect condition.....communication was great on delivery and all on time , I will be using you again”

Helpful Report

Posted 6 years ago

“I cannot fault any aspect of my purchase from Furniture 123. It arrived19 hours after placing my order online!. The chest of drawers went together well - no pieces were missing or damaged . It is very sturdy and looks great and the price was fantastic. I would definitely recommend Furniture 123 .Well done.”

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Posted 6 years ago

“Great quality. Delivery bang on time and brilliantly packaged. Absolutely delighted.”

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Posted 6 years ago

“2 chests of drawers. Brilliant delivery. Excellent products. Very happy Would use again”

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Posted 6 years ago

“Fast efficient delivery. Great product that was fairly easy to assemble & looks great & well built”

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Posted 6 years ago

“Excellent quality.”

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Posted 6 years ago

“Very happy with our purchase of mid sleeper bed with desk and chest of drawers. Great quality and price”

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Posted 6 years ago

“Delivery as expected,very good.goods perfectly packed and very well made”

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Posted 6 years ago

“Was very fast delivery and the delivery men was very nice. The trundle bed was very sturdy and easy 2 pull out and put back my girls said it was very comfortable as well. I was very happy with this purchase that I’m going 2 order another one for my sons, very happy customer thank you xx”

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Posted 6 years ago

“Delivery was bang on time, price was hard to beat and the furniture is superb quality. Why not give them a go?”

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Posted 6 years ago

“Delivered within 24 hours of ordering, fantastic quality and great price. I have a very happy little boy”

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Posted 6 years ago

“I was happy with the delivery on time. My son built the TV unit for me it is lovely. It is solid”

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Posted 6 years ago

“123 delivered my furniture fast and quickly , and changed my delivery date again to suit my working hours The cabinet is beautiful and really good quality Would Most definitely buy again Amanda x”

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Posted 6 years ago

“Item delivered with no problems and kept up to date with tracking info. The bed is of good quality and my daughter loves it.”

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Posted 6 years ago

“Love the bed, it’s really good quality, nice and study. Good communication around delivery, would defo buy from here again”

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Posted 6 years ago

“Super quick delivery, amazing quality, so sturdy! The material is great quality, and best price I had found for similar bed, the material is lovely and good finish Shopped about for ages and glad I bought through here, Also good communication through shipping, with time slot given.”

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Posted 6 years ago

“Delivery was very fast, item was better than described!! Very happy, looks way more expensive than it was.”

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Posted 6 years ago

“I was very happy with the chest of drawer's arrived in 3 days everything was complete nothing scratched or broken, for the price under £100 postage included,it is solid but i did use my own wood glue in the raw plug fixings , i would use furniture 123 again i priced up second drawer and they would have cost more for the same size”

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Posted 6 years ago

“Very good service from order to final delivery. Kept in touch throughout delivery journey and professional service.”

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Posted 6 years ago

“Very surprised how well packed all 4 boxes were. Once I got my head round the instructions, all the items were clearly numbered and was easy enough to put together. The only thing was a packet of screws missing for the drawer runners, My son loves his new bed. Makes a change him wanting to go to bed!”

Helpful Report

Posted 6 years ago

Furniture 123 is rated 4.5 based on 5,970 reviews