Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,941 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can't fault the service, the price or the product. I've used Furniture 123 several times before and wouldn't hesitate using them again.”

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Posted 5 years ago

“Lovely furniture, solid and looks very expensive. Very happy with this purchase.”

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Posted 5 years ago

“Very happy with my purchase and the service. DPD delivery was great with accurate timings. Would recommend and use this Furniture 123 again.”

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Posted 5 years ago

“I’ve recently purchased new bedroom furniture from the Lexi range. White high gloss. It’s beautiful and so easy to put together! Quick delivery and excellent value for money. Would definitely recommend you to my family and friends.”

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Posted 5 years ago

“I absolutely love my upholstered footstool! I had issues with the delivery not being next day like I had paid for but after one email to customer services I was refunded straight away. The footstool is of great quality at a great price. I will definitely be ordering more from this company!”

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Posted 5 years ago

“Rapid delivery and great product for the price.”

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Posted 5 years ago

“Love the footstool I ordered, delivered really quickly too, would recommend”

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Posted 5 years ago

“I ordered a Hallway table at approximately ,1pm on the Thursday and it was delivered the next day but earlier than arranged, fantastic service very good quality table very well packed and a very friendly delivery driver. Would definitely recommend !!”

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Posted 5 years ago

“Very professional service”

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Posted 5 years ago

“I absolutely love the chairs that I bought. They're excellent quality and the legs were easy to attach. They are very comfortable and I have had lots of compliments about them. The colour pink is lovely. They look great with my table.They arrived promptly and were well packaged. Delivery driver was friendly. I would definitely use furniture 123 again and would highly recommend.”

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Posted 5 years ago

“Beautiful lamp so happy. Well packaged and able to choose delivery date. In fact it arrived 2 working days in advance luckily we were in to accept it. Excellent price and would shop with them again without hesitation.”

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Posted 5 years ago

“I love love love 💓 my new table. It is absolutely stunning, very good quality made to last. Beautiful thick white glass with shiny chrome curved legs. Had so many compliments. Very easy straight forward purchase, arrived on time by a really polite man who was very respectful of my home. Would definitely order from here again 😊”

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Posted 5 years ago

“Brilliant little set. Perfect for my home xx”

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Posted 5 years ago

“Excellent service, beautiful side table, good quality. Looks lovely in living room.”

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Posted 5 years ago

“Easy as 123! No problems, delivery was super fast and on schedule.”

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Posted 5 years ago

“Great furniture and a super quick delivery”

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Posted 5 years ago

“Excellent service and fast delivery. Would highly recommend.”

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Posted 5 years ago

“Very pleased with the item, quality great and price superb. A wee bit disappointed with the delivery. I paid extra for fast delivery. Selected and confirmed Friday delivery. On the Friday morning it was informed it would then be the Monday. Later Friday the delivery company reconfirmed Monday. Then again later on the Friday confirmed the Saturday. It came on the Saturday. Not the day I paid for and continual changing by the delivery company meant I had to continually change my arrangements. It reflected on the delivery company NOT furniture 123.”

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Posted 5 years ago

“I have bought a table from 123 Furniture.It was good quality and arrived the very next working day.Excellent value and service. Hassle free. I highly recommend”

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Posted 5 years ago

“Beautiful bed my daughter loves it. The bed looks really expensive and luxurious I would definitely recommend Furniture 123.”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,941 reviews