Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,941 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the console that was delivered on 2nd January along with the matching coffee table and large tv unit , we are delighted with the furniture and would highly recommend this company again to friends and family , 10/10”

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Posted 5 years ago

“Very pleased with the product I have purchased. Good quality and the process went great. Easy to place the order and delivered as promised. Great service and friendly delivery team. Michaela”

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Posted 5 years ago

“Got my bed the other day and it is amazing quality was very fast delivery will be buying from here again.”

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Posted 5 years ago

“Ordered the Safina grey velvet sleigh bed from here on the 23rd Dec had it delivered on the Friday 27th Dec nice and early in the morning and on time from two friendly delivery men. Made the bed within 15 mins and was really impressed with the ease and quality of it. Very happy with my purchase and really good value for money.”

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Posted 5 years ago

“Delivery was on time and furniture was very well packaged to prevent accidental damage”

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Posted 5 years ago

“Very happy with the product I have purchased, good quality and the process went great. Easy to place an order and afterwards delivered as promised. Great service Michaela”

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Posted 5 years ago

“Love my new bench. Little lighter in colour than I expected but still love it. Delivered on time with no problems. Would definitely recommend.”

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Posted 5 years ago

“Excellent product excellent company and come certainly buy again 10 star rating”

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Posted 5 years ago

“Everything was good Good bed , delivery was on time , customer service was very helpful”

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Posted 5 years ago

“Such quick delivery and I've never seen anything packaged so well 10/10”

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Posted 5 years ago

“The bedroom set grey gloss collection looks amazing and it's really worth money. Thank you for delivery on time just before Christmas.”

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Posted 5 years ago

“Excellent! The beds where delivered as expected and we where given a two hour time slot which was perfect! I would also highly recommend these bunk beds which are excellent value for money. The only negative is that they took 5 hours to assemble and there where some holes misaligned.”

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Posted 5 years ago

“This is my second order, both orders have been delivered when said, price very happy with, the quality is good. Have not needed to contact anyone regarding returns or refunds.Will use again.”

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Posted 5 years ago

“Great service. Got my delivery on time and there were no missing parts (This usually happens to me) and easy to assemble. My daughter loves her bed. Thank you.”

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Posted 5 years ago

“Super impressed, great product great price and super quick delivery (about a day and a half!). Definitely using again.”

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Posted 5 years ago

“Really quick delivery, easy to build and very happy with the service.”

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Posted 5 years ago

“Great product, delivered as was stated, highly recommend”

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Posted 5 years ago

“excellent service, price very competitive ,delivery as expected, product was excellent easy to assemble and looks very good and solid in its place”

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Posted 5 years ago

“Customer service great! Fast delivery! Excellent price for the solid goods.”

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Posted 5 years ago

“Furniture is beautiful. First class service from order to delivery. Would highly recommend.”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,941 reviews