Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,941 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to order Next day delivery Time slot given was accurate Furniture came built”

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Posted 5 years ago

“Our order was simple to book on line and the service and delivery was exemplary as was the price. My granddaughter was delighted with her cabin bed and desk etc. Thank you”

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Posted 5 years ago

“Thank you so much. I treated my mom with the bench and 2 chairs and she absolutely loves them. I will be getting 2 more chairs and a few other things for her in a couple of months and will definitely be using you again :)”

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Posted 5 years ago

“Excellent service from purchase to delivery. Table looks lovely and very good quality for the price!”

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Posted 5 years ago

“Brilliant quality bed And excellent delivery service what more could you ask for!”

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Posted 5 years ago

“Great bunk beds, good quality for the price. Quick delivery. Would highly recommend.”

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Posted 5 years ago

“When building this bed found it to be really sturdy and the materials are of good quality making it feel more expensive than it is! Would definitely recommend this bed looks great in my room”

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Posted 5 years ago

“The bed came on time, has very good quality wood. It was quite easy to follow the instructions for the ensembling. The only difficulty I found was when you want to change the bed linen you band your head to the horizontal long frame. I definitely recommend it.”

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Posted 5 years ago

“Quick and efficient”

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Posted 5 years ago

“I brought a table for our home and we are very happy with the outcome, quick service great communication and lucky for us next day delivery before xmas, i will say this the cost was very good the table is what you would expect for the price. if youre expecting high quality for low prices then youre ordering from the wrong place but if you want good for your money i would deffo recomend Furniture 123”

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Posted 5 years ago

“Great product, shipped on time, hassle free :)”

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Posted 5 years ago

“Lovely furniture. Great customer service.”

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Posted 5 years ago

“no problem execellent service will buy again”

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Posted 5 years ago

“My daughter chose it. My daughter loves it. My daughter's dad is happy”

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Posted 5 years ago

“Absolutely lush, well worth every penny. I was very anxious if it would be the same as the picture but wow it’s so much more. The bed is strong and looks amazing. Thank you”

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Posted 5 years ago

“Amazing quality and so chic. Definitely worth the price!”

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Posted 5 years ago

“We are very pleased with the quality and service. The ottoman we purchased is beautiful and perfect storage for our bedroom.”

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Posted 5 years ago

“Very efficient and polite sales staff. Kept informed where our order was. Straight forward collection and assisted loading into car. Goods now on way to France, if any defects will put another post.”

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Posted 5 years ago

“Easy to buy, delivered on time, this nightstand looks exactly as on the picture. Mango tree wood is solid and makes this piece of furniture look more expensive that it is. Very pleased with my purchase.”

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Posted 5 years ago

“Ordered on the Monday before Christmas and arrived on the Friday - I wasn't expecting it that quickly and was happily surprised.”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,941 reviews