Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,970 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,970 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely lush, well worth every penny. I was very anxious if it would be the same as the picture but wow it’s so much more. The bed is strong and looks amazing. Thank you”

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Posted 6 years ago

“Amazing quality and so chic. Definitely worth the price!”

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Posted 6 years ago

“We are very pleased with the quality and service. The ottoman we purchased is beautiful and perfect storage for our bedroom.”

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Posted 6 years ago

“Very efficient and polite sales staff. Kept informed where our order was. Straight forward collection and assisted loading into car. Goods now on way to France, if any defects will put another post.”

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Posted 6 years ago

“Easy to buy, delivered on time, this nightstand looks exactly as on the picture. Mango tree wood is solid and makes this piece of furniture look more expensive that it is. Very pleased with my purchase.”

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Posted 6 years ago

“Ordered on the Monday before Christmas and arrived on the Friday - I wasn't expecting it that quickly and was happily surprised.”

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Posted 6 years ago

“Ordered one day arrived next, brilliant! Thank you 123”

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Posted 6 years ago

“Received great service! Delivery on time and the item exactly as advertised on the website.”

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Posted 6 years ago

“Very happy with product (as described) and delivery (as communicated). No problems at all, would recommend.”

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Posted 6 years ago

“Excellent on all counts, especially delivery and drivers. xxx”

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Posted 6 years ago

“Good service item arrived on time and staff very obliging”

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Posted 6 years ago

“Good service, item arrived on time.”

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Posted 6 years ago

“Ordered a sofa 6 days before Christmas - it arrived 2 days before on schedule! Excellent value and looks great.”

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Posted 6 years ago

“Beautiful bed & really decent price!”

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Posted 6 years ago

“Delivered in time, and waited around until we got to the house. Bed was easy to assemble and so far looks good.”

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Posted 6 years ago

“Fab service, all as expected. Delivered within a few days and the cabin beds I ordered for my 2 children are really good quality and look great”

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Posted 6 years ago

“product delivery was very efficient and well informed. Product was of excellent quality.”

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Posted 6 years ago

“Quick delivery and quality furniture”

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Posted 6 years ago

“Excellent service and super quick delivery”

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Posted 6 years ago

“Excellent firm . Ordered on internet and it was delivered 3 days later. Lovely set of drawers. Had to assemble but all the pieces were there and fitted nicely. Good price and an all over good experience. Would recommend”

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Posted 6 years ago

Furniture 123 is rated 4.5 based on 5,970 reviews