Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,941 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Bed low price so pleased with what we got for it. Perfect for our 10 year old. Delivery men were lovely, text b4 hand and arrived on time. They even took all the boxes away. Always hesitant when buying online from a company like this but I would definitely recommend and buy again.”

Helpful Report

Posted 5 years ago

“Great colour, perfect size, lovely shape, or exerting was painless and though I took a chance ordering a sofa I had not seen in the flesh it was everything I hoped it would be. Great support, good value for money. Delivery was earlier than anticipated, easily done In time for Christmas and I only had to have the legs put on. Brilliant. Thanks.”

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Posted 5 years ago

“Ordered my items they arrived within 3 days. You call with a time slot which helps people that work. Excellent qulitiy easy to asseble and you receive emails step by step keeping you informed. Thank you.”

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Posted 5 years ago

“From start to finish my purchase was easy. Delivered very promptly with info as to when it was arriving. Lovely having a 2 hour slot and not having to wait in all day. Very very good quality easy to assemble.”

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Posted 5 years ago

“Lovely chairs. Well packaged Quick dispatch. Just in time for Christmas Thanks”

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Posted 5 years ago

“Well packaged, great product”

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Posted 5 years ago

“Quick efficient”

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Posted 5 years ago

“Delivered on time , price was great and easy to assemble and looks great , already recommended to a friend thank you”

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Posted 5 years ago

“Really pleased with my table, bargain and so much better than I expected for the price. Delivery perfect too.”

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Posted 5 years ago

“Fantastic quality. Delivered on time as promised”

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Posted 5 years ago

“First class bunk bed, first class mattresses, first class and speedy delivery. The secret’s likely not to be so esoteric any more! Well done, got a very happy granddaughter.”

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Posted 5 years ago

“We absolutely love our purchase, it’s such good quality and we couldn’t fault the delivery cost and service. Would definitely buy again from Furniture 123.”

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Posted 5 years ago

“If your looking at this review it’s Mainly because your thinking shall I buy from this company or not !! I did just the same, liked an item didn’t know who they were . Well look no further, if you like an item buy from them . I could not fault this company and they are now right on top of my “buy from them first list “ !!! The item was priced great , the ordering process was very smooth And straight forward , the service of communication About your order and delivery was second to non , Email updates plenty and the guys that brought the order spot on time and they were fab! They delivered unpacked checked it over and took the packaging away with them Wow!!!! The item was spot on , great quality and On time !! Perfect service . I Can’t comment on their returns and refunds because I simply didn’t have to. So look no further Furniture 123 are your guys !!!!”

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Posted 5 years ago

“good value for money. The bed is stylish and was easy to assemble”

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Posted 5 years ago

“Fabulous from start to delivery. All in perfect condition. Easy to.put together. Very happy”

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Posted 5 years ago

“Excellent all round service, price and delivery received on time for Christmas. Not the first time I've brought for them I totally recommend.”

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Posted 5 years ago

“Great communication, delivered on time, excellent service on delivery.”

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Posted 5 years ago

“Fantastic item, Fast delivery and great communication what more could you ask for.. will be using you again”

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Posted 5 years ago

“Very fast delivery. Had been let down by a previous company so had to re-order dining chairs in time for Christmas. They also give you an hour delivery slot on the actual delivery day which made life a lot easier as I couldn't be there and had to ask somebody else to wait in. That way they weren't waiting all day. Quality of chairs for price were fantastic. They look great with my table. Will definitely order from here again.”

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Posted 5 years ago

“Quick and efficient delivery. Bedroom stool good price. Exactly what I wanted to fit space under dressing table as this stool is slightly higher than others on the market I had seen. Came ready assembled which was useful. Nicely finished and upholstered in silver grey velvet.”

Helpful Report

Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,941 reviews