Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,941 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love everything about the bed, from the quality, the colour & the amount of storage underneath”

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Posted 5 years ago

“Super fast and efficient”

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Posted 5 years ago

“Quick delivery amazing service will definitely purchase again from you”

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Posted 5 years ago

“High quality product, and no other company could come nearly as competitive on the price and easy to assemble”

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Posted 5 years ago

“great shopping experience. Easy to order, confirmation x delivery date immediately, delivery men friendly, efficient x helpful. Bunk beds solid x great colour. My boys are thrilled x love going to bed.”

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Posted 5 years ago

“My 4 year old loves his new bed! Quick delivery and sturdy bed good for the price!”

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Posted 5 years ago

“great service and good prices”

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Posted 5 years ago

“Easy online ordering system, quick delivery date, easy tracking system, friendly delivery drive! Love, love my new chairs easy to assemble, they look great and good quality. First time buyer using Furniture 123, have recommended to my friends and family and will definitely use them again.”

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Posted 5 years ago

“Fantastic service delivered promptly, and the bed is an excellent quality. Would use furniture123 again”

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Posted 5 years ago

“Great service from Lee Pilling at the Huddersfield Store. The bed looks impressive.”

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Posted 5 years ago

“Easy to order on website - goods as per pictures, on time delivery. Very happy customer!”

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Posted 5 years ago

“Really high quality and substantial tables more than pleased as they certainly look far more expensive than they cost”

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Posted 5 years ago

“Delivered super quick and well packed. Absolutely beautiful tables and very well finished. I'm very happy with my purchase.”

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Posted 5 years ago

“Really good quality product and I think a good price having trawled the internet for similar products. Service was excellent. Quick delivery and kept informed with times. I was called 20 minutes before they arrived. They unboxed the furniture for me and took all the rubbish away. I would definitely use again. Excellent.”

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Posted 5 years ago

“Disappointed far too flimsy for regular use.”

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Posted 5 years ago

“Excellent customer service, prompt delivery and fab product!”

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Posted 5 years ago

“Excellent service and communication. Ordered late on a Monday evening and had delivery y Thursday early morning. Advised of delivery slot, which was less than a 2 hour slot and not half or a whole day like other companies, the driver called 25 minutes before arrival. Very courteous staff too. Will definitely be looking on their site for any future furniture we want.”

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Posted 5 years ago

“Perfect delivery with confirmation emails and a phone call 30 mins before delivery. Great price and product would recommend”

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Posted 5 years ago

“Great product and price, delivery options good also. Couldn't recommend enough really!”

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Posted 5 years ago

“Great product at a really good price, I selected the wrong delivery day so called up and they amended it straight away for me. Excellent service”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,941 reviews