Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,970 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,970 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I don't write many reviews but on this occasion I think I should, the furniture ordered looks great, it was great build quality and perfectly finished. Edges etc are seamless, it really does look like a much more expensive piece of furniture. Very impressed and believe me im fussy!”

Helpful Report

Posted 5 years ago

“Really easy ordering and delivery. Solid furniture seems to be very good quality. Two qualms - delivery guys couldn’t take the boxes up to the bedroom (order was for a bunk bed) or take the packaging away. Also the instructions said 2 hours to assemble - very competent person with electric screw driver still took 6 hours so don’t believe the manufacturer!!”

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Posted 5 years ago

“Fast delivery and furniture already built. Very happy with my purchase :)”

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Posted 5 years ago

“Super speedy delivery great customer service and furniture already built. Perfect”

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Posted 5 years ago

“Great service, quick delivery, brilliant communication.”

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Posted 5 years ago

“Great product. Friendly delivery drivers. Delivered on time after a courtesy call as expected.”

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Posted 5 years ago

“Easy to place order, arrived sooner than expected. Purchased in the sale so happy with the price. It’s sturdy has. Lovely velvet finish and am very happy with it.”

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Posted 5 years ago

“Great customer service, delivery...love my new bed.”

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Posted 5 years ago

“Good price for item . Fast delivery.”

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Posted 5 years ago

“Very easy to buy from here, good price, delivery at the specified time, goods in perfect condition”

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Posted 5 years ago

“Quick delivery and great product. Immediately responded when I had a query”

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Posted 5 years ago

“Regularly kept up to date on delivery emails and phone call on the morning . 20 mins past eta but not issue. Guys helpful and product is value for money”

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Posted 5 years ago

“Efficient & fast delivery. Product good quality too..”

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Posted 5 years ago

“A perfect service.”

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Posted 5 years ago

“Product is good value for money and good delivery service”

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Posted 5 years ago

“Fast delivery and the bed is gorgeous love it.”

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Posted 5 years ago

“Quick delivery and a lovely dressing table :)”

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Posted 5 years ago

“Great service needed desk for a birthday present and they organised a quick delivery desk is very good quality as well would use them again”

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Posted 5 years ago

“Wife absolutely loved it.”

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Posted 5 years ago

“Ordered small corner cupboard, we were very pleased with quality of the item. Was exactly how described and looks lovely in our room. Very good value. Very satisfied.”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,970 reviews