Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,970 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,970 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb. Quick delivery. Great quality. Very happy”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Brilliant service, quality products.”

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Posted 5 years ago

“Great product and service, delivery was spot on, great guys, very helpful and polite. Highly recommend”

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Posted 5 years ago

“PRODUCT FEEDBACK The product we purchased was a gloss white coffee table with a cantilever top which lifts up to provide a handy dining table with storage underneath. It was delivered in good time and was well packed with minimal construction required. There was however one issue that needed resolving although it didn’t compromise the construction and subsequent use of the table. For the bottom edge of the side panels there should have been four small pads but instead there were two nylon knobs on one panel and nothing on the other. When this was reported to 123, and supported with a photo, two replacement side panels were shipped immediately. As such, I cannot fault the level of service provided and would recommend Furniture 123 to anyone.”

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Posted 5 years ago

“Very reasonable price for a velvet chair. Delivery was efficient and had no issues whatsoever”

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Posted 5 years ago

“On time delivery and fabulous product”

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Posted 5 years ago

“Lovely sofa perfect colour and looks amazing. Excellent service prompt delivery”

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Posted 5 years ago

“Very Happy. Very Professional..Sales Person GREAT....I THINK HIS NAME,IS KELO.????”

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Posted 5 years ago

“Fantastic price and service. Delivery experience excellent- was constantly updated on delivery day and time with a half hour before phone call. Can’t fault it”

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Posted 5 years ago

“Bed delivered and was in 4 boxes. Lots of parts but they were all labelled and the instructions were clear. Bed is fab. Excellent quality. Would definitely order from furniture 123 again!”

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Posted 5 years ago

“I just love the dinner table and chairs I purchased they are just beautiful well packaged and easy to assemble the only problem I have is trying to remove the protective covering if you have any ideas I would love to know great delivery service and the courier Chris was very pleasant and helpful thank you I’ll be ordering again in the future”

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Posted 5 years ago

“Love furniture 123 products. I ordered the smoked mirrored chest of draws and 3 draw set. Perfect!!”

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Posted 5 years ago

“Great service from start to finish . The item perfect, would buy from you again”

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Posted 5 years ago

“Quick delivery and very good service”

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Posted 5 years ago

“very happy with my table, easy to build payed for next day delivery and it came when expected.”

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Posted 5 years ago

“Fast delivery great product 5*”

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Posted 5 years ago

“I am so impressed ... from start to finish ... really easy to order and instructions For bed were easy to follow ... excellent communication from delivery drivers ... would 100% recommend ... and bed / mattress comfortable... A* rating.”

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Posted 5 years ago

“Excellent product along with superb service .”

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Posted 5 years ago

“Super fast delivery and product exactly as expected”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,970 reviews