Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,941 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service, delivery prompt and within 1hour time slot. Courteous delivery man. Item well packed and tested straight away with no problem. Having new extension and can’t wait to see fire in situ.”

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Posted 5 years ago

“Item was delivered very quickly Anne was easy to put together. The handles were cheap and nasty so changed them. Happy with the cabinet.”

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Posted 5 years ago

“Good service and products I am extremely pleased how professional and polite the delivery gravers were”

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Posted 5 years ago

“Good price and arrived on time”

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Posted 5 years ago

“Really happy with my purchase bought 2 green Elba sofas. Had a questions before purchasing which staff were very helpful and and answered what I wanted to no. Placed order and wanted delivery in specific date arrived as ordered. Box was damaged but sofas were fine. Sofas are really nice and good quality for money. Would defo recommend.”

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Posted 5 years ago

“Great bed at a great price. We had excellent communication from the start and could pick our delivery date. The delivery guys were friendly and helpful.”

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Posted 5 years ago

“simple, efficient, good delivery, and polite customer service whats not to like”

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Posted 5 years ago

“Very happy with my purchase very quick reasonable and good wuality”

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Posted 5 years ago

“Decent quality furniture at a good price. Very happy with the purchase as well as friendly prompt delivery.”

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Posted 5 years ago

“Goods as ordered and described were delivered on time. Delivery team unpacked, and checked item ok which it was. Good service great product”

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Posted 5 years ago

“Fast, efficient service”

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Posted 5 years ago

“Great quality and very good value. Very impressed with the quick delivery also.”

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Posted 5 years ago

“I don't usually write reviews, fast delivery & lov my items”

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Posted 5 years ago

“Super fast delivery great customer service and love my tv stand”

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Posted 5 years ago

“I don't write many reviews but on this occasion I think I should, the furniture ordered looks great, it was great build quality and perfectly finished. Edges etc are seamless, it really does look like a much more expensive piece of furniture. Very impressed and believe me im fussy!”

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Posted 5 years ago

“Really easy ordering and delivery. Solid furniture seems to be very good quality. Two qualms - delivery guys couldn’t take the boxes up to the bedroom (order was for a bunk bed) or take the packaging away. Also the instructions said 2 hours to assemble - very competent person with electric screw driver still took 6 hours so don’t believe the manufacturer!!”

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Posted 5 years ago

“Fast delivery and furniture already built. Very happy with my purchase :)”

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Posted 5 years ago

“Super speedy delivery great customer service and furniture already built. Perfect”

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Posted 5 years ago

“Great service, quick delivery, brilliant communication.”

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Posted 5 years ago

“Great product. Friendly delivery drivers. Delivered on time after a courtesy call as expected.”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,941 reviews