Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,941 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service,goods well packed,informed re delivery from start to finish.Have used this company4 times now.”

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Posted 5 years ago

“I was really pleased with how quick and efficient my order was, and such good value for money. I would certainly order from furniture 123 again”

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Posted 5 years ago

“Very prompt and courteous delivery”

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Posted 5 years ago

“On time and great quality”

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Posted 5 years ago

“Very quick delivery, also kept me up to date when it was arriving..would definitely recommend”

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Posted 5 years ago

“Very Goog condition of the bench i ordered. Quick delivery 😛”

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Posted 5 years ago

“Excellent quality and price.Quick on time delivery. Well pleased.”

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Posted 5 years ago

“Excellent quality, professionally dealt with, great price”

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Posted 5 years ago

“Easy to use online order system, chance to choose delivery date and updated with estimated delivery time on the day. Assembly went smoothly”

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Posted 5 years ago

“Delivered on time. Good price. Would use again”

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Posted 5 years ago

“Beautiful bed. My daughter loves it. Order arrived on time as promised at the time of purchase”

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Posted 5 years ago

“So happy with this pink bed frame. Only little niggle is the drawer could be a little easier for children. It you don’t push it in correctly with it straight then the drawer can get caught. Other than that it’s utterly beautiful. The colour is amazing, can’t fault the delivery and i was able to get a delivery date within a couple of days! Perfect!”

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Posted 5 years ago

“Very sturdy well made bed at a bargain price”

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Posted 5 years ago

“Very precise instructions and very well made for a bargain price. Nice and sturdy. Speedy delivery, overall I’m extremely pleased”

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Posted 5 years ago

“Superb. Quick delivery. Great quality. Very happy”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Brilliant service, quality products.”

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Posted 5 years ago

“Great product and service, delivery was spot on, great guys, very helpful and polite. Highly recommend”

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Posted 5 years ago

“PRODUCT FEEDBACK The product we purchased was a gloss white coffee table with a cantilever top which lifts up to provide a handy dining table with storage underneath. It was delivered in good time and was well packed with minimal construction required. There was however one issue that needed resolving although it didn’t compromise the construction and subsequent use of the table. For the bottom edge of the side panels there should have been four small pads but instead there were two nylon knobs on one panel and nothing on the other. When this was reported to 123, and supported with a photo, two replacement side panels were shipped immediately. As such, I cannot fault the level of service provided and would recommend Furniture 123 to anyone.”

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Posted 5 years ago

“Very reasonable price for a velvet chair. Delivery was efficient and had no issues whatsoever”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,941 reviews