Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,970 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,970 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I couldn’t be happier with the sideboard. Such a nice piece of furniture. The wood is very chunky and of excellent quality. Even better it comes assembled minus the legs. Will definitely order from you again. Thank you!”

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Posted 5 years ago

“Excellent quality built bedroom furniture. Couldn’t ask for better and amazing price. Great service.”

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Posted 5 years ago

“Great product, speedy delivery, pleasant delivery folks. First class.”

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Posted 5 years ago

“Excellent service. Ordered after 6pm on Thursday and had delivery at 10am saturday. Bed is lovely. Have recommended to a work colleague and would definitely use again. Do not change your courier! Better than a well known company who regularly advertises on tv and cheaper!!!”

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Posted 5 years ago

“Love this bed I got it for my son & he’s thrilled with it & how modern it is Very quick delivery all parts & instructions made it easier to put together”

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Posted 5 years ago

“Quick delivery, great product”

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Posted 5 years ago

“Very quick delivery good price and looks great in newly decorated hall”

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Posted 5 years ago

“I ordered items from the Harper range for my bedroom. I was given a two hour delivery slot & it was there when they said it would be. The furniture was well packaged, easy to put together & it looks great.”

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Posted 5 years ago

“Excellent service and delivered on time. Courier really helpful. Product such good quality and price that I have just ordered another item and Furniture 123will be my first port of call when I need anything in future”

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Posted 5 years ago

“Unbelievable service. Ordered item one day and it arrived the next!”

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Posted 5 years ago

“Beautiful chairs...lovely shade of pink and very good quality!!!”

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Posted 5 years ago

“I have bought 2 items from f123, and I'm very happy with the service I received, I would recommend them to others.”

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Posted 5 years ago

“Very happy with the service, the bed is very nice”

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Posted 5 years ago

“Great service items purchased excellent really good comms”

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Posted 5 years ago

“Ordered fire suite which arrived as promised, I was contacted on the day and advised delivery would be within an hour, and it was. Delivery men were most helpful and pleasant and everything appears to be fine.”

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Posted 5 years ago

“Very happy with delivery and product (dynamo cabin bed). Will definitely shop with Furniture 123 again! 😊”

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Posted 5 years ago

“Easy ordering. Phonecall to inform of delivery options. Another call to discuss delivery time. Excellent service. Large TV unit was a great price better than other internet companys. I was surprised by the quality. Worried that it may be MDF and flimsey. I shouldnt have worried. It was solid and easy to assemble. Looks fantastic I am so pleased I purchased from Furniture 123.”

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Posted 5 years ago

“Was very happy to shop with this company. Was very simple online and received email notifications in regards to purchases and scheduled delivery times. Delivery was also spot on and prompt. The goods were packed well with clear instruction manual. All in all very pleased. Thanks:)”

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Posted 5 years ago

“Rattan garden furniture was delivered and was and is wonderful. Not quite the garden weather yet but they sure are comfy.”

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Posted 5 years ago

“Love this item! It has really finished off the room. Great service. Thank You”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,970 reviews