Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,970 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,970 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got the light I wanted at a fraction of the cost seen elsewhere..and I looked everywhere! Arrived quickly and packaged very well. Can't wait for it to be fitted, I'm sure it will look perfect above my dining room table. Will definitely recommend Furniture123 to others and use in future again.”

Helpful Report

Posted 5 years ago

“Ordering was easy and delivery was within a week and super smooth. My second order with this company and can not fault them. I would recommend them.”

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Posted 5 years ago

“Great quality exceptional value. Would definately use again Delivery men were very friendly and polite.”

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Posted 5 years ago

“Everything perfect ! Fast delivery, excellent price and product.”

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Posted 5 years ago

“Delivered promptly. Looks good in my living room and is the perfect height for my sofa. Well made and sturdy.”

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Posted 5 years ago

“Excellent service. Had an issue with delivery that was quickly resolved. Would highly recommend this company.”

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Posted 5 years ago

“Excellent service, ordered in the evening and delivered by lunchtime next day. Very well packed. Really pleased with the table, good quality. Excellent all round.”

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Posted 5 years ago

“delivery on time. good quality of product”

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Posted 5 years ago

“Great service and product. Really pleased with my new storage bench, the children love putting their toys away now. It arrived exactly when I was told it would.”

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Posted 5 years ago

“Prompt delivery, my mum bought a ottoman very strong and stylish at the same time, in this case you get much more than you pay for she's already looking to purchase table and chairs hope we get good deal again I would highly recommend .”

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Posted 5 years ago

“Great value ,great product ,great service , great delivery to the door .excellent customer service”

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Posted 5 years ago

“Great product super fast delivery that was on time but best of all the price was very competitive Thank you”

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Posted 5 years ago

“Service , price and delivery fantastic”

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Posted 5 years ago

“Really happy with the tables the small table had a couple of marks and was dissapointed but I sent an email with photos and a couple of days later I received another one would deffinatly use furniture 123 again”

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Posted 5 years ago

“Fabulous service and excellent communication. Bed is beautiful and to a very high standard and well worth the money. My daughter is delighted with it 💖”

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Posted 5 years ago

“Excellentcustomer service and lovely furniture so happy”

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Posted 5 years ago

“Great service from start to finish. The item was delivered on time and the quality was unbelievable for the money I paid.”

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Posted 5 years ago

“Best price I could find online for this item. Delivered quickly and on time. Good delivery update info.”

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Posted 5 years ago

“Ordered an ottoman loved it so much I ordered a second one for another room good price and well made great service too many thanks”

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Posted 5 years ago

“Beautiful bed, easy to assemble with great instructions, looks better in real life, very quick delicious. 100% will shop here again.”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,970 reviews