Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,970 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,970 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered as planned and appears to be substantial and good quality. Time will tell but pleased so far.”

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Posted 5 years ago

“Great service all round. Good communication and delivered on time. Would recommend”

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Posted 5 years ago

“Amazing 😉 not one problem 🙏”

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Posted 5 years ago

“Great 😀-ordered on a Thursday night -they were delivered by Saturday afternoon- really well packaged, great quality, great price, easy to put together and look lovely- couldn’t be more pleased, Would definitely recommend and use again!”

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Posted 5 years ago

“Fast delivery Great products for the price Inform you about delivery give tracking numbers etc”

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Posted 5 years ago

“Great service. Very quick when an alternative company let us down. Fantastic quality cabin bed for the price and really well made.”

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Posted 5 years ago

“Amazing choice of sofa for our holiday home, delivered when stated and wonderful service.”

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Posted 5 years ago

“very efficient delivery and a good quality bed”

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Posted 5 years ago

“Delivered on time and I love the bunk beds”

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Posted 5 years ago

“Beautiful bed and great on price, my little girl loves it”

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Posted 5 years ago

“Quick delivery items well packed Very happy..👍”

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Posted 5 years ago

“Called ahead to advise when they would be with me, polite and helpful”

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Posted 5 years ago

“Love it really good quality! Very plush looks expensive! Was dubious about the ottoman but it’s very sturdy. Shame delivery men can’t bring it upstairs and it a big job to assemble (straightforward though). Very pleased definitely very good value in face quality far out does the price point!”

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Posted 5 years ago

“Bunk beds are excellent value for money sturdy and I strong would recommend to all. Beds arrived right on time great customer service thanks”

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Posted 5 years ago

“Easy to order online with quick delivery and full tracking. Product was described as clearance so was a little cynical at first . Product arrived in perfect condition . Took a couple of hours to assemble with the easy to follow instructions. Great value and highly recommend. Will use again”

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Posted 5 years ago

“Fantastic customer service, quick delivery. Had a piece missing, recieved 2 days after initially raised”

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Posted 5 years ago

“Great fast delivery just waiting for someone to put it together for me”

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Posted 5 years ago

“Ordered bed, booked delivery date, then had to change it which was done for me by a member of customer service. No problems at all, great communication and the delivery boys were very friendly and carried the boxes into the house for me. I was kept informed by emails and text. The bed was easy to assemble and all parts were there. My son loves his new bed. Thank you”

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Posted 5 years ago

“Easy to order and informed when delivery would be. My storage bench came on time and I am really pleased with it. Exactly as shown on the website and very good quality for the money. I would recommend and definitely use this company again.”

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Posted 5 years ago

“Easy transaction and good communication”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,970 reviews