Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,970 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,970 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have no issues with this company ordered a yellow bar stool its more mustard which I’m happy about delivery was a day early price was reasonable I would recommend this company happy customer”

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Posted 5 years ago

“I thought the product and price was fantastic and also packaging and delivery.”

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Posted 5 years ago

“Great service great product 👍🏻”

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Posted 5 years ago

“Bought a high gloss tv stand well packed and building it was clear one item was damaged a quick call and the part was received next day so far a very good company to deal with”

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Posted 5 years ago

“Lovely my gorgeous teal chair .. just what I have been looking for and this was a great price too. Amazing quality and great value. Delivery was spot on, as promised delivered early, great service. I will definitely be ordering again from here”

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Posted 5 years ago

“Follow up phone call after placing order. Fast delivery with DPD.”

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Posted 5 years ago

“Good and sturdy product ! Good customer service ! Easy to deal with!”

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Posted 5 years ago

“Excellent service! Fast shipping. I am very happy with the purchase and will definitely shop again.”

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Posted 5 years ago

“Fast shipping, helpful and friendly delivery drivers, product was well packaged and in perfect condition, and assembly instructions were clear and simple to follow. Wardrobe looks amazing and really solid. Very happy with the purchase and will shop again.”

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Posted 5 years ago

“Great communication and a speedy delivery. Very happy with the purchase, exactly like the photos”

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Posted 5 years ago

“Exellent service. Prompt delivery and I was well informed of the time slot. I am really pleased with my open shelf unit.”

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Posted 5 years ago

“Great service will use again”

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Posted 5 years ago

“Good prices, and good communication, item delivered on date and time specified”

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Posted 5 years ago

“Good value product as described. Well packaged and delivered on time by DPD”

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Posted 5 years ago

“Very happy with the service”

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Posted 5 years ago

“arrived quickly even though delivery was requested. Went together perfectly. Very pleased.”

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Posted 5 years ago

“Happy with product! Instructions were easy to follow which was a relief!”

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Posted 5 years ago

“Very happy”

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Posted 5 years ago

“Great product. Matched exactly to purchase on website. Delivery was a bit of a concern but really impressed that my delivery cost was reimbursed as recognition of issues. Thank you!”

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Posted 5 years ago

“Thankyou so much for my beautiful furniture looks amazing and fabulous Quality for the price The colour looks so rich looking I love it 😻”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,970 reviews