Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,970 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,970 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gorgeous pale grey velvet ottoman has padded quilted buttoned seat lid, & chrome studs on front panel- never expected it to be the quality advertised, its perfect. Website was easy to navigate, chose product, paid, selected delivery; arrived exactly as & wen quoted, txt hour before to confirm. Perfectly 100% satisfied thankyou. 🅰️🅰️🐞”

Helpful Report

Posted 5 years ago

“Paid for Saturday delivery and all 3 items arrived when advised. Extremely happy with our purchases - well made, good quality and securely packaged - sale prices were a bonus! Overall we were very impressed and would not hesitate to use Furniture 123 again. Thank-you.”

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Posted 5 years ago

“Gorgeous bed - the delivery was seamless and the bed was easy to assemble. Really impressed and would not hesitate to order from you again!”

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Posted 5 years ago

“Easy process with excellent delivery service”

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Posted 5 years ago

“Good quality”

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Posted 5 years ago

“Fantastic quality product, customer service . Prompt delivery, well packaged and competitive prices In comparisons to other sites - Gem of a find online and will use again”

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Posted 5 years ago

“Very simple to assemble . Looks exactly as advertised , top notch quality . I would definitely recommend .”

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Posted 5 years ago

“Delivered on time and chairs as described on website”

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Posted 5 years ago

“The cost of my chair was 50% of price on other websites. We were informed of delivery times which were accurate and the driver was extremely helpful too, all round good experience. thanks.”

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Posted 5 years ago

“Great service, fast delivery and beautiful bed”

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Posted 5 years ago

“Good service well done👍”

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Posted 5 years ago

“Delivery was on time and bed is sturdy and beautiful well worth the price would recommend”

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Posted 5 years ago

“Absolutely fantastic product.. very helpful and knowledgable staff . Fast next day delivery.. highly recommended.. cheers again guys ... happy customer”

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Posted 5 years ago

“Great bed, quick delivery. Recommended.”

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Posted 5 years ago

“Very good value for money. Delivery men very helpful. Looks very good chest of drawers”

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Posted 5 years ago

“Print and easy delivery”

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Posted 5 years ago

“I am happy with the table and the delivery. The tracking service was good and the delivery was bang on time. The whole ordering process and customer care was very good and I would highly recommend Furniture 123. Many thanks 😊”

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Posted 5 years ago

“Easy to order and they kept in touch 24 hours before delivery and then half an hour before delivery . Very pleased.”

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Posted 5 years ago

“Fab service, all as expected. Delivered within a few days and the bunk beds I ordered for my 2 children are really good quality and look great”

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Posted 5 years ago

“Very fast and efficient”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,970 reviews