Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,941 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

Write Your review

Tell us how Furniture 123 made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality, easy to assemble and looks great”

Helpful Report

Posted 5 years ago

“Beautiful bed”

Helpful Report

Posted 5 years ago

“Excellent communication. Bed arrived on time. Loving my new bed. Would recommend this company for good quality beds”

Helpful Report

Posted 5 years ago

“Fast delivery well packaged Loved what we ordered it was better than I was expecting as it wasn’t overly expensive Quality was great Very pleased will order from here again”

Helpful Report

Posted 5 years ago

“Order arrived on time . Everything from start to finish ok . There was a little scratch on it which we can live with But no problem at all”

Helpful Report

Posted 5 years ago

“Great value & quality”

Helpful Report

Posted 5 years ago

“Easy ordering, brilliant price for 2 chairs, superb communication, received texts up-dating me on the eta of delivery. Whole process was seamless, efficient & professional! Thank you Furniture 123!”

Helpful Report

Posted 5 years ago

“Fantastic product. Fast delivery and turned up when they said they would. Great price. Can't fault them, they were perfect!”

Helpful Report

Posted 5 years ago

“Delighted with our purchase, product as described, arrived well packaged, quick and efficient delivery.”

Helpful Report

Posted 5 years ago

“Affordable price, great table, very quick despatch, easy assembly, much better service and product than off wayfair which we sent back due to wrong colour and missing parts and there awful service”

Helpful Report

Posted 5 years ago

“My 7 and 2 year old absolutely loves these Amazing price amazing quality”

Helpful Report

Posted 5 years ago

“Good product. Easy to order. Choice of delivery day. Great delivery tracking and options.”

Helpful Report

Posted 5 years ago

“Very good service. Quick dispatch courier outstanding taking items to the room. None of this kerbside delivery attitude.”

Helpful Report

Posted 5 years ago

“Great delivery all on time as promised. Thank you”

Helpful Report

Posted 5 years ago

“Gorgeous pale grey velvet ottoman has padded quilted buttoned seat lid, & chrome studs on front panel- never expected it to be the quality advertised, its perfect. Website was easy to navigate, chose product, paid, selected delivery; arrived exactly as & wen quoted, txt hour before to confirm. Perfectly 100% satisfied thankyou. 🅰️🅰️🐞”

Helpful Report

Posted 5 years ago

“Paid for Saturday delivery and all 3 items arrived when advised. Extremely happy with our purchases - well made, good quality and securely packaged - sale prices were a bonus! Overall we were very impressed and would not hesitate to use Furniture 123 again. Thank-you.”

Helpful Report

Posted 5 years ago

“Gorgeous bed - the delivery was seamless and the bed was easy to assemble. Really impressed and would not hesitate to order from you again!”

Helpful Report

Posted 5 years ago

“Easy process with excellent delivery service”

Helpful Report

Posted 5 years ago

“Good quality”

Helpful Report

Posted 5 years ago

“Fantastic quality product, customer service . Prompt delivery, well packaged and competitive prices In comparisons to other sites - Gem of a find online and will use again”

Helpful Report

Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,941 reviews