Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,970 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,970 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Emails etc great. Bed arrived on time. Drivers called when they were 15-20 mins away. Bed is great, my son loves it. And very easy to put together, my other half did it shortly after the bed arrived. Would order from here again.”

Helpful Report

Posted 5 years ago

“We had no problems at all. Bed was out up same day as delivery. My son loves it. Delivery was great, called me when they were 15-20 mins away.”

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Posted 5 years ago

“I purchased the Eva bedside tables in smoky grey glass with crystal handles and it’s absolutely stunning. The price was half the price I thought I’d be paying. They came well packaged, the guys waited whilst we checked for any damage which there wasn’t any and My order arrived within 3 days which I was thrilled about. This set has left my bedroom looking absolutely stunning. Regards Kerry”

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Posted 5 years ago

“The bed was exactly as seen and great quality. on the site and the whole order process was really great. We where kept updated on its tracking and very friendly delivery team too. Will be using these again in the future”

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Posted 5 years ago

“Great service. Quality of drawers perfect. Definitely buy from 123 in the future.”

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Posted 5 years ago

“Great service and good quality bed. Ordered at 4pm on the Friday and our bed arrived by 9am the following morning. Would certainly recommend.”

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Posted 5 years ago

“Service was amazing, got emails and text to keep me posted every step of the way. The bed is beautiful and my daughter loves it. So easy to put together and really fast delivery.”

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Posted 5 years ago

“Excellent piece of furniture took a few minutes to put together. Wife loves her new dressing table. Really well made.”

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Posted 5 years ago

“Excellent piece of furniture took 5min to put together. Wife loves it.”

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Posted 5 years ago

“ordered 3pm delivered 7.30am next morning friendly delivery men excellent service well done”

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Posted 5 years ago

“I've bought a chest of drawers and the quality is amazing. I've found the instructions very accurate and the item easy to mount. Fast delivery. Highly recommended!”

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Posted 5 years ago

“can't fault anything, service easy, quick delivery”

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Posted 5 years ago

“Good price, excellent service and delivery”

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Posted 5 years ago

“Fabulous service! Would definitely purchase from there again”

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Posted 5 years ago

“The bed was easy to put up and for the price is definitely worth it. My son is very happy”

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Posted 5 years ago

“I am so happy”

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Posted 5 years ago

“Great bed Really happy”

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Posted 5 years ago

“Nice range of products with competitive price points and delivery on a day of my choice. Great service!”

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Posted 5 years ago

“Really good service and incredibly fast delivery. Puts to shame all of the other companies that take 6-8 weeks to deliver!”

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Posted 5 years ago

“excellent service and delivery .. love my fire i would recommend furniture 123 to my friends”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,970 reviews