Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,941 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simple and quick delivery.”

Helpful Report

Posted 5 years ago

“Lovely console table. Looks fab in my hall. Easy to order. Price not too expensive. Delivery very fast. We'll pleased. I would recommend this item and company.”

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Posted 5 years ago

“Very pleased with the service from Furniture 123. Order of bedside drawers arrived before the 5 day delivery period and no issues with the product quality or assembly instructions. Happy to recommend them!”

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Posted 5 years ago

“Fantastic”

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Posted 5 years ago

“Lovely furniture easy to build very happy with my purchase”

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Posted 5 years ago

“Fast delivery, nice quality furniture, easy self assembly”

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Posted 5 years ago

“Loved the product and quick delivery. Easy to assemble and looks great! Fantastic product”

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Posted 5 years ago

“Wonderful service . Nice piece of furniture.”

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Posted 5 years ago

“Really pleased with the quality of the corner unit came very well packaged and quick delivery deserves the 5 stars rating .”

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Posted 5 years ago

“All I can say was it's the first class and excellent service and obviously what I bought was excellent as standard and use them time and time again”

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Posted 5 years ago

“Excellent service, on time delivery. Beautiful drawers very happy with them.”

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Posted 5 years ago

“Fast delivery, easy to assemble”

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Posted 5 years ago

“Order arrived quickly given the size of it. Kept informed throughout about status.”

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Posted 5 years ago

“Excellent service, quick delivery, friendly helpful delivery men and I love my furniture! Saving up for more now. Thank you”

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Posted 5 years ago

“Emails etc great. Bed arrived on time. Drivers called when they were 15-20 mins away. Bed is great, my son loves it. And very easy to put together, my other half did it shortly after the bed arrived. Would order from here again.”

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Posted 5 years ago

“We had no problems at all. Bed was out up same day as delivery. My son loves it. Delivery was great, called me when they were 15-20 mins away.”

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Posted 5 years ago

“I purchased the Eva bedside tables in smoky grey glass with crystal handles and it’s absolutely stunning. The price was half the price I thought I’d be paying. They came well packaged, the guys waited whilst we checked for any damage which there wasn’t any and My order arrived within 3 days which I was thrilled about. This set has left my bedroom looking absolutely stunning. Regards Kerry”

Helpful Report

Posted 5 years ago

“The bed was exactly as seen and great quality. on the site and the whole order process was really great. We where kept updated on its tracking and very friendly delivery team too. Will be using these again in the future”

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Posted 5 years ago

“Great service. Quality of drawers perfect. Definitely buy from 123 in the future.”

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Posted 5 years ago

“Great service and good quality bed. Ordered at 4pm on the Friday and our bed arrived by 9am the following morning. Would certainly recommend.”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,941 reviews