Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,941 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service great value good quality Just what I wanted thank you W”

Helpful Report

Posted 5 years ago

“Great quality and service. 100% recommended”

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Posted 5 years ago

“Excellent customer service and couldn’t have got the beds any cheaper. Got a 2 hour delivery window and it was spot on. This is the second time I have used furniture 123 and both times have been spot on. Wouldn’t hesitate to recommend this company to family and friends.”

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Posted 5 years ago

“The service was great . delivery team were nice and polite. And the chest of drawers we bought were great.”

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Posted 5 years ago

“Furniture was beautiful great value for money. Delivery was quicker than expected and furniture was very well packaged.”

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Posted 5 years ago

“Fantastic service, they delivered so quickly.. the reviews and questions and answers were so helpful. When I needed another part due to a fault they were very quick in sending another free of charge. Would definitely order from them again in the future. Thank you for being such a good seller .. would defo recommend the dynamo cabin bed my son loves it and completes his room”

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Posted 5 years ago

“I can not recommend this company highly enough, I ordered a dressing table and 2 bedside tables which were very good quality and the delivery staff were brilliant taking away all packaging”

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Posted 5 years ago

“Excellent service. Given 2hr time slot. Couriers rang me 20 mins before they arrived to let me know they were on their way. When we unpacked the flat packs for the bed we were impressed with the way it had been packed so that the bed did not get marked or damaged in transit. Will definitely recommend to others”

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Posted 5 years ago

“Very happy with my product thank you it looks lovely”

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Posted 5 years ago

“ordered a grey velvet ottoman bench. Delivered within 4 days as promised. Very pleased with product. It is sturdy and attractive. My daughter loved it so I've ordered one for her as a gift.”

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Posted 5 years ago

“I'm very happy with my purchase- everything exactly like on the picture. Very fast and cheap delivery- other websites charge 20£ . Very helpful and friendly delivery staff. You made my son very happy. Thank you”

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Posted 5 years ago

“Great service from start to finish”

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Posted 5 years ago

“Fantastic experience from start to finish. Great delivery men. Excellent quality furniture. Would definitely recommend.”

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Posted 5 years ago

“I came across this company on Instagram. I bought a coffee table and tv unit. The process was very straightforward. The website is easy to navigate and delivery was on time. I will definitely buy from them again.”

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Posted 5 years ago

“Bought these for my grandchildren. Lovely strong beds and good quality. Delivery prompt and delivery men were very polite and helpful. Would recommend.”

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Posted 5 years ago

“Great service item was as it was described delivery good”

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Posted 5 years ago

“Awesome service Came even earlier Got a great storage bench reasonable price and it looks good or even better than I expected”

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Posted 5 years ago

“Love the Layla bed. We bought two and they were easy to build and are very good quality. When asking questions the team were very helpful and beds were delivered at a time that suited us. Definitely worth it for the money.”

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Posted 5 years ago

“dining table and chairs look very stylish and very easily assembled arrived in very good time after ordered 'happily pleased'”

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Posted 5 years ago

“Excellent price, chairs look so classy and expensive, had a lot of complements about them!! I ordered 6 and was worried they would be different shades but they are perfect! The delivery was so quick! I will use this site again!”

Helpful Report

Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,941 reviews